We had booked with another hotel and left there during the first night because they lacked the "Quality" the reviews on Trip Advisor espoused. Thank goodness we came to Holiday Inn Express! Even at midnight, the front desk help was kind and courteous. We got a fantastic last minute rate, too! She gave us a beautiful king room that was clean, fresh, and very comfortable. I loved the firm and soft pillows and the Bath and Body Works toiletries. The room was updated and pretty. The location is fantastic! Every worker was friendly and helpful, and we were able to extend our stay by an extra day. Breakfast was served til 10:30, which is great for a late sleeper like myself. After a horrible first hotel experience, my stay at Holiday Inn Express was so appreciated! We will most definitely return.