We were visiting from Australia and booked 6 months in advance in the hope of a White Christmas and boy we were not disappointed. Great staff, great location, breakfast is a bit of a hustle particularly for a large family, but a bit of patience goes a long way. Our family suite was spacious and comfortable. Easy walk to heavenly village and surrounding shops. We're not skiers, we just wanted to experience a White Christmas, and even so there is still plenty to do and see in and around Sth Lake Tahoe. Highly recommended

I stayed here from the 21 Dec 2012 to the 28 Dec 2012 with the primary purpose of my visit to Lake Tahoe to Ski.

Firstly I have to say I had a huge room that was well presented and clean. The hotel offers free breakfast and has free tea /coffee in reception (self service) throughout the day.

The hotel is a 5 minute walk (8 minutes if the traffic lights are on red!) to the Gondola for Heavenly or alternatively the Ski Bus to California lodge (this located behind the Gondola).

There is no food other than breakfast offered at this hotel although it is next to a string of cafes and restaurants so dining is not a problem.

Breakfast is a typical American breakfast and incudes 'Donuts' amongst the Pancakes, eggs, ceral and yogurts on offer. The only downside to this hotel is the amount of seating available for breakfast everyday it was an issue finding a table and often people went and paid to eat in the restaurnt next store.But persevere, share a table and maybe make a friend - after all you are on holiday - relax.

Worth a mention - The hotel does not have a bar but there are plenty of bars nearby (within 1 minute) and a liquor store across the road.

I will definitely stay again next time I visit

Pleasantly surprised. The breakfast was always delicious and hot. It is a short walk to the gondola. I was pleased with the location. We were close to restaurants and the village. The room was very nice, big and updated. The staff was very responsive to our needs and very friendly. My only complaint was the lack of internet service in the room but it seems to come with the mountain territory. I would definitely stay here again!

I'm not sure if it was the hotel as much as the whole area. It was magical, one of the most beautiful places on earth! The staff was great, the hotel was very clean and cozy! The breakfast was a well done Holiday Inn Express Free breakfast. It's close to anything you could possibly want to do. Great place!