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“We took a chance, in spite of reading some not-so-good reviews.” 4 of 5 stars
Review of Forest Suites Resort at Heavenly Village

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Forest Suites Resort at Heavenly Village
3.0 of 5 Resort   |   1 Lake Parkway, South Lake Tahoe, CA 96150   |  
Hotel amenities
Ranked #19 of 70 hotels in South Lake Tahoe
Sacramento, California
Senior Contributor
35 reviews 35 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“We took a chance, in spite of reading some not-so-good reviews.”
4 of 5 stars Reviewed May 19, 2013

We enjoyed our stay at this resort and will come back again. The bathroom/kitchen appeared original to the date the place was built; however, they were both clean and operational. The furnishings were ecclectic, but comfortable - except the sofa-sleeper. It was very uncomfortable for one football-player sized adult, feeling the frame through the mattress, etc. The king bed, however, was very comfortable but firm. The crown molding in this suite, which seemed more like a small one-bedroom apartment, was noteworthy. There were ample closets. The window coverings were nice. The location was convenient. The jacuzzi was great, as was the gym, but couldn't get the treadmill to work. While we didn't try the sauna, the availability was a bonus. The hot cocoa bar was less than expected when mentioning "bar" but it was very good and provided several toppings to add to the cocoa making it very tasty, especially since it was a slightly chilly day. The morning breakfast buffet was also an added bonus of which we happily availed ourselves. The variety of selections was excellent as was the Starbucks coffee. The staff were very friendly and helpful. The grounds appeared well maintained. This one-bedroom suite was so very much worth the cost, at least 40-50% less than more renovated hotel suites nearby. While somewhat dated, the building smelled clean - not musty/perfumy/old. I would highly recommend this lodging for those who don't mind a little age.

Room Tip: We enjoyed a one-bedroom suite directly over the carport facing Tahoe Bl. It had all the amenities...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, May 27, 2013
Dear Inge K,

I want to say thank you for taking a chance as a 1st time customer and I'm delighted you would definitely return. This always says a lot. We are thrilled you took advantage of the many activities and amenities we offer. I hope to see you again soon for another Tahoe adventure.

Thanks again!
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494 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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English first
Dallas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 30, 2013

First time staying at Forest Suites, comfy, close to everything, older property. Staff was friendly and efficient. We are one couple and two friends: shared a 2 bedroom suite. Perfect for us; great for families, skiers. Close to Heavenly. Very fair price.

Room Tip: There is an elevator for those that need it. It looks old but works great, very reliable. Rooms hav...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, May 4, 2013
Dear PudgieLowe,

Thanks for spending time at our resort while in Lake Tahoe. We appreciate your business. Having a 2-bedroom suite is perfect where you can have the luxury of our large over sized suites and be comfortable with 2 families. I hope you all come back to stay for another winter/spring adventure next year.

Warm regards,
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Oakland, California
1 review
5 of 5 stars Reviewed April 25, 2013

We spent a great 3 night weekend here as a family in one of the 2 bd suites.
Management and staff were friendly, professional, and helpful. The front desk was kind enough to receive and print many pages of emails i unexpectedly got from work while there. Location is excellent, and a perfect launching off point for multiple activities in close range (ice skating, sledding, skiing, night life, etc). Cost was very reasonable given the generously sized suites and ideal location, i highly recommend it and our family will return.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 29, 2013
Dear Chris H,

Thanks Chris for posting a kind review. You and your family need to make our property your home away from away in Tahoe. I'm delighted we had everything you needed to ensure your family was comfortable with our large suites and great location. I'm especially happy our staff ensured you were taken care of by providing fantastic service. Come back and see us again Chris.

Best-
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Reno, Nevada
1 review
5 of 5 stars Reviewed April 25, 2013

This was our first stay at the Forest Suites Resort having heard about the resort from family and friends. It was for our annual girls' weekend away and we're always looking for somewhere convenient to get to from Reno, within walking distance of activities, reasonably priced and comfortable accommodations. The Forest Suites Resort met and exceeded our expectations.

The two-bedroom suite was nicely decorated, very clean, had more than sufficient room for 4 adults and the kitchen was an added amenity, especially for appetizers and wine before taking a short drive to a great restaurant for dinner and an even shorter drive to Harvey's Comedy Club.

We didn't partake in the breakfast but instead took the short walk to the village where you can get coffee, choose from different restaurants, browse through the stores, take the Gondola ride for skiing or sightseeing.

Check-in and check-out was a piece of cake. We'll be visiting the Forest Suites Resort again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 26, 2013
Dear Lori U,

I want to say thank you for taking the time to post a review for us. We're delighted you spent your annual girl's weekend with us and in South Lake Tahoe. This is a perfect place for that type of venue. You can walk to everything, enjoy our large over sized suites and just relax. We hope our resort becomes an annual tradition for many years to come.

Warm regards,
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Sacramento, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 25, 2013

This hotel has freshend up the interior and has added a hot breakfast for all the guest to enjoy. It is located above the Heavenly gondola, across the street from a grocery store. The rooms include a kitchen, so you can cook in your room if you want. In the evenings there is free wine and cheese at the hotel lobby. If you are thinking about a destination wedding/celebration there is a beautiful room that you can be married in. There are a couple of larger suites and one has a hot tub in it. You can walk to the casinos and down to lake. It is just a great place to stay! You should try it.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 26, 2013
Dear Kim,

From all of us at the resort we appreciate your review & sharing some of the nice amenities and add on's we have for all of our resort guests. The wine and cheese during the week is incredibly popular as you experienced. I'm glad you were able to take advantage of that. It sounds like you were definitely in our suites or even our specialty suites? Having large over sized suites with kitchens definitely sets us apart from many hotels and resorts in South Lake & having the luxury of walking across the street to a grocery store & cooking in your room has tremendous value. We want you to come back and stay with us over the summer or sooner? We're looking forward to great things when it starts to really heat up.

Best-
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Santa Rosa, California, United States
2 reviews
5 of 5 stars Reviewed April 24, 2013

I usually stay away from Tahoe in the winter, but this place was too beautiful to not WANT to stay. The ski lift is very close by, but my favorite part is the hot tub that they keep open even when it's snowing out! Nothing more romantic than that ;). The staff is very friendly, and are willing to listen to their customers and their needs. Will be coming back, hopefully this time for a summer experience!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 25, 2013
Dear Camille K,

Sounds like snow and 1 of our 2 outdoor hot tubs was a perfect setting for a winter experience. We appreciate you taking time to post your experience on Trip Advisor. Above anything, we always want all of our guests to feel comfortable and leave with a positive memory and it sounds like you did just that. We hope to see you this summer and take advantage of our 2 outdoor pools and fun activities we will have on property & of course there’s the Lake :)

With pleasure,
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 23, 2013

When we first arrived, we were greeted with a 12$ "resort fee", which wasn't included in hotels.com booking. 12$ isn't a fortune, but had we known we probably would have chosen something else. Ohh well, we had already paid and South Lake Tahoe is a nice place.
Our room was very large, and quite clean although it had a funny smell, but seemed somewhat dated. For instance the TV seemed to be from the 90's.
The breakfast was average for something 30$ cheaper and the breakfast room seemed to small for the number of people actually there.

I may seem overly negative, but there is nothing decidedly wrong with the Forest Suites Resort. 30% cheaper and this review would have been quite positive. As it is, I would find something else.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 24, 2013
Dear DrDae,

I am excited that you actually liked our property and thought it was clean except that you felt our prices were too high. I can’t quantify that comment as I have nothing to compare it to? We always ensure our prices are under our competitors as we have made commitment to increased value. I think 30% cheaper is always nice but if you came in April, our resort as well as the entire town has reduced hotel prices by 30% already. I am so sorry that you felt the $12 p/night resort fee was out of place. It is very clear on booking.com as we never want someone to purchase a room and not see terms/conditions. This small per night fee covers you and your entire family's full American hot buffet breakfast, high speed internet, parking, to name just a few of the resort amenities.

We hope you visit us again. I can tell you a time to visit us is in May or October as this is typically a very slow time period. Thanks again!
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Additional Information about Forest Suites Resort at Heavenly Village

Address: 1 Lake Parkway, South Lake Tahoe, CA 96150
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Ski-In / Ski-Out Hotel in South Lake Tahoe
#3 Top resorts Hotel in South Lake Tahoe
#3 Business Hotel in South Lake Tahoe
#5 Spa Hotel in South Lake Tahoe
#15 Family Hotel in South Lake Tahoe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Forest Suites Resort at Heavenly Village 3*
Official Description (provided by the hotel):
Location, Location, Location! Forest Suites Resort at Heavenly Village is a South Lake Tahoe resort nestled in intimate alpine environment located less than 100 yards away from Heavenly Ski Gondola and Heavenly Village. All of our over sized South Lake Tahoe resort suites sleep 4 to 6 adults. We are a few minute walk to the casinos, and a few blocks to the crystal clear waters of Lake Tahoe. Guests staying at Forest Suites Resort will experience updated rooms & furnishings, new decor & upgraded amenities. Our guests will experience high-speed wireless internet, hot American style breakfast buffet, mid-week nightly wine and cheese receptions, weekend child activities, “Green” exercise classes, movie nights, an XBOX game center & events throughout the entire year for the entire family to enjoy. ... more   less 
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Also Known As:
Forest Hotel South Lake Tahoe
Forest Hotel Lake Tahoe
Forest Resort Lake Tahoe

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