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“This is the Life!” 5 of 5 stars
Review of Forest Suites Resort at Heavenly Village

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Forest Suites Resort at Heavenly Village
3.0 of 5 Resort   |   1 Lake Parkway, South Lake Tahoe, CA 96150   |  
Hotel amenities
Ranked #16 of 70 hotels in South Lake Tahoe
GRANTS PASS,
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“This is the Life!”
5 of 5 stars Reviewed November 5, 2012

We just spent 4 days and 3 nights in one of their beautiful suites. This is living room, kitchen, and bedroom with a giant bathroom. It looks like a 1 bedroom apartment. Kitchen is separate from the living room but has an opening with breakfast bar with stools as well as separate table with 4 chairs. Kitchen is fully equipped with everything you could need to cook with or eat with. Elegant lether chairs and sofa in living room as well as an entertainment cabinet. The bedroom is large with king bed. It is also a green facility, and if you choose to have minimum maid service, you are rewarded with a bottle of wine, or snack box. They do have a continental breakfast but will be changing to a full breakfast in December. They are completely refurnishing all the rooms with new items. We just got lucky and were in on that had already been renovated. It was beautiful. The grounds are beautiful and filled with tall pine trees. You know you are in a forest. The main registration room has a beautiful floor to 2 story ceiling river rock fireplace. Also, there is a game room for the kids (no matter what age) There is a bar with happy hour (now only on week-ends, but changing to every night in December). In all, this was a wonderful experience.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, November 6, 2012
Dear Catlady,

I wanted to say thank you for writing this review. We are incredibly close to finalizing all of our rooms and I am thrilled you were able to stay in one. I believe they have given our property a great upgrade. It sounds like our staff has informed you of some of the great positive changes taking place in a few weeks. We cannot wait and look forward to making our resort even better for all of our guests. Next time you stay with us please introduce yourself as I would love to meet you.

Warm regards,
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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English first
Moline, IL
Top Contributor
85 reviews 85 reviews
19 hotel reviews
Reviews in 35 cities Reviews in 35 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 5, 2012

We recently stayed at Forest Suites Resort. We had our adult children with us, so there were six of us. The two bedroom suite offered nice space, small kitchen and two bathrooms. This was great so we were not cramped. They had laundry facilities which was great since we had just come off a three day camping trip. The building was older but the remodeling on the inside made it very nice. The location was great to walk to shopping and casinos.The food nearby was limited. We found a great deal to stay there (off season). We did explore the lake the following day and that is great to hang out around. The breakfast they offered was very limited. Not sure if this was because it was off season.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, November 6, 2012
Dear Rockriver,

Thanks for spending time at our resort this last weekend. I am delighted you were able to comment on our new furniture and spacious rooms perfect for a large group. That is exactly who we are. As for the breakfast, we officially offer American "Hot" buffet starting on December 1st, 2012. Currently we have a limited continental but understand this is very important to families and we've made that upgrade and change. Next time you come back to Lake Tahoe for a camping trip or need a hotel to relax in I hope you come back and see us.

Thanks again!
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Santa Rosa, California
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed October 30, 2012

Really a 3.5, but Trip Advisor does not allow for that so I'm rounding up:) Stayed with my wife on a Saturday/Sunday night in a suite on an excellent fall special deal. For the price ($108.75 per night before taxes) we felt it was a good deal, but not really the place to go for a romantic weekend getaway. The room-size and the in-room kitchen is perfect for a family getaway, however. King-size bed in the bed-room and sofa bed in the living room with space for at least a rollaway or some sleeping bags. They have a DVD player with the TV in the living room. If you want a great place for a family getaway that does not break the bank then I think this is it. We had a 2nd floor room next to the road, so definitely ask for a top floor room that faces the pool so you don't hear the traffic. There was some toothpaste stuck to the wall in the bathroom that was missed by housekeeping and the entire room had the smell of an oven that was just cleaned. I'm guessing they just use the auto-cleaning feature on the oven when it has been used and guests check-out, but unfortunately the smell has evidently permeated into the draperies, carpet and cloth furniture, because although we left the windows and balcony door open all day Sunday while we were out, as soon as the room was closed up the smell came right back. It was most noticeable when you first came in from the outside, and once you were in the room for a bit it wasn't bad enough to make us want to move rooms, but it detracted from the overall experience. The room was a bit dated, and could use some maintenance touches. There are also no screens on the windows or the balcony door if you happen to stay in the summer and like fresh air. The pool was already covered for the winter, but it appeared that the two person sized Jacuzzi was still available for use. The fitness center needs some work, there are not enough different size-dumbells or plates for the single bar they have in the room to get a decent work-out. The universal machine was broken. Did not try out the treadmill or the stationary bike. The resort is perfectly located within walking distance to the Gondola at Heavenly, the shops, Starbucks, the Rocky Mountain Chocolate Factory, the Casinos, and the state park across the street. So close to the state park in fact that the wildlife swing by on occasion and use the facilities. On the way back to our room from Starbucks about 8:30pm Sunday evening, a balck bear was climbing down from one of the trees right alongside the building we were staying in:) The staff that we met at check-in and check-out and the lone housekeeper we saw during our stay were very friendly, helpful and informative. Although I only took advantage of the Starbuck's coffee at their complimentary continental breakfast, I felt again, that even offering a complimentary continental breakfast for the rate we were paying was an excellent deal. They have a bar in the main building (lobby check-in) but we did not stop by. They also have an upstairs game room with a few coin operated video games and coin operated pool table. I doubt just the two of us will go back, but we will certainly make this our top choice when we go up with our children.

Room Tip: Topmost floor overlooking the pool.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, November 6, 2012
Dear Old Man River,

Thanks for taking the time to write such a detailed comment. I first want to apologize about the automatic oven cleaner and the smell that transpired. We certainly always take advantage of those type of cleaning opportunities and we will investigate to see if there are opportunities to minimize or eliminate any smell that transpires. We are excited that you took advantage of our complimentary Starbucks coffee & we are excited about being able to offer this to all of our resort guests. As much as we are setup perfectly for families, I encourage you and your wife to come back. Starting on December 1, we will have complimentary wine and cheese receptions in the bar Monday-Friday, exercise classes, to name just a few amenities applicable to a couple wanting to get away.

Hope to see you!
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Pine Grove
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 28, 2012

My daughter and I stayed at the resort for a mother/daughter weekend. We rented one of the two bedroom suites that had a living room and kitchen. It is an older establishment, but they have done remodeling. We were pleasantly surprised with the suite. Clean, comfortable. We had two bathrooms which is a must with two women! The beds were comfortable, the suite was clean. The location is great - walking distance to the casinos and Heavenly Village. I do recommend.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, November 6, 2012
Dear JustKatePineGrove,

I can’t tell you how many groups I speak with that have similar experiences as we are a perfect getaway and especially good for a girls getaway. I am also delighted you enjoyed our newly renovated rooms. We are excited about this transformation. Next time you stay with us expect a renovated main building with beautiful new tile, hot breakfast, XBOX game room plus much - much more.

See you soon!
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Sunnyvale Ca
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 21, 2012

I stayed here in September 2012. We had booked a hotel room but were upgraded to a suite. The hotel is still in the process of a remodel. The suite we stayed in had been partially remodeled. It had new furnishings in the living room and new TV's; it looked like new tile on the bathroom floor. The bathroom was missing a towel bar but only had the brackets that a towel bar would hang on...it was adequate to hang our towels on. Front desk personnel were polite and efficient. I applaud the Forest Suites for offering a "green package"....agree to not have your sheets and towels changed and you can select a bottle of wine. We stayed 3 nights and got to select a "movie package" for the second night...ours included a Hershey's chocolate bar and a pack of Skittles, 2 sodas and microwave popcorn. A nice perk! The continental breakfast was adequate although I had hoped they had the "make your own" belgian waffles that some other hotels offer. The "fresh" flowers on the dining tables were all half dead the day we arrived and 3 days later the same flowers were still on the table. Personally I would rather see silk flowers than dead flowers on the table.

Room Tip: So close to the state line and casinos and directly behind the Marriott complex. Easy walking distan...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, November 7, 2012
Dear Marilyn,

I truly appreciate the time it took to sit down and write this review. We apologize about the delay in getting our flowers on our breakfast tables out as they should have been changed properly. I am delighted you took advantage of the "Green Clean Program" during your stay. It is a great program and very popular. We hope to see you again very soon!

Thanks
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Petaluma, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2012

This is still one of the nicest south shore locations and now they have new furniture! The rooms are really nice and updated. You can always have meals in your own kitchen or walk across the street to shopping center or the gondola for ride up the hill or you can also walk across the street to the new Van Sickle park.

Room Tip: Check out the website
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, November 7, 2012
Dear Cindy R,

We are thrilled you enjoyed our new furniture. We are equally excited. You are correct in that our location is the best spot in South Lake and so close to everything. Also, all of our oversized rooms and suites are perfect for cooking if you so desire to avoid a night at one of the many restaurants within walking distance. We look forward to your next visit and hope to see you on the slopes!

Warm regards,
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Chiclana de la Frontera, Spain
Top Contributor
81 reviews 81 reviews
33 hotel reviews
Reviews in 45 cities Reviews in 45 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 18, 2012

Polite at check in-- dried vomit outside front door--great start!
Unit large but up a steep set of steps--we had a lot of luggage due to 5 week trip.Unit dated and tired as were most things at this resort. Swimming Pool grubby and tiles missing from Jacuzzi.
Room clean and cleaning staff very helpful--more so than sullen girl at desk when our key would not work (they had only programmed it for one night and we were there 3)
Breakfast ok--first time I have ever seen bananas cut in half!
On the 1st of October everything stopped. The Jacuzzi went off and the pool looked even sadder. The Gondola ride that went over the resort also stopped--not that that was the resorts fault.
Sunbathed one afternoon , but no peace as an employee pushed a dirty linen cart in the gate around the pool and let the gate slam--he then repeated this at least 20 times--the cart was empty. Perhaps if they employed less people and invested in the place it would improve.
There was a safe and coffee making machine. Also a laundry --coin op--that I found very useful.

Room Tip: Don´t have the room over the laundry!
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, November 7, 2012
Dear Maxandrosie,

I want to first off apologize that you had some unfortunate things happen during your stay. Our staff never intends to be disruptive and I apologize that them entering the gate was too noisy by the pool. We should have been much more conscience and I can assure you it’s been addressed. Unfortunately, our heater to our spa which was immediately back up after a part was ordered went out. Fortunately, we do have a 2nd spa/hot tub. I hope you were able to take advantage of our other spa on property. As for the gondola shutting down, we unfortunately have no control as Heavenly Mountain dictates when it is open based upon many factors such as wind, time of year, etc... I hope you come back and stay with us some time? I know you are far from South Lake living in Espana but we would like to see you again.

Hasta Luego and warm regards,
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Additional Information about Forest Suites Resort at Heavenly Village

Address: 1 Lake Parkway, South Lake Tahoe, CA 96150
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Ski-In / Ski-Out Hotel in South Lake Tahoe
#3 Top resorts Hotel in South Lake Tahoe
#4 Business Hotel in South Lake Tahoe
#5 Spa Hotel in South Lake Tahoe
#13 Family Hotel in South Lake Tahoe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Forest Suites Resort at Heavenly Village 3*
Official Description (provided by the hotel):
Location, Location, Location! Forest Suites Resort at Heavenly Village is a South Lake Tahoe resort nestled in intimate alpine environment located less than 100 yards away from Heavenly Ski Gondola and Heavenly Village. All of our over sized South Lake Tahoe resort suites sleep 4 to 6 adults. We are a few minute walk to the casinos, and a few blocks to the crystal clear waters of Lake Tahoe. Guests staying at Forest Suites Resort will experience updated rooms & furnishings, new decor & upgraded amenities. Our guests will experience high-speed wireless internet, hot American style breakfast buffet, mid-week nightly wine and cheese receptions, weekend child activities, “Green” exercise classes, movie nights, an XBOX game center & events throughout the entire year for the entire family to enjoy. ... more   less 
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Also Known As:
Forest Hotel South Lake Tahoe
Forest Hotel Lake Tahoe
Forest Resort Lake Tahoe

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