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“Retro Rooms-Great Location” 3 of 5 stars
Review of Tahoe Seasons Resort

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Tahoe Seasons Resort
3901 Saddle Rd., South Lake Tahoe, CA 96151   |  
Hotel amenities
Ranked #32 of 70 Hotels in South Lake Tahoe
Wakefield, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Retro Rooms-Great Location”
3 of 5 stars Reviewed January 22, 2011

Let me start by stating that I stayed here on a ski trip with a ski buddy. I have a time share and traded for a week here. This place is in an excellent location; about 150m from the california base lodge gondola and the staff is very friendly. However, the rooms are quite small for a time share, have only a "dorm size" fridge and a microwave. The layout in our 1 bedroom unit is extremely impractical and very outdated. The "dining area" is in the bedroom, and the "living room" is big enough for just the pull out sofa. There is a hot tub/shower in-between the 2 rooms and you have to close shutters around the shower to have privacy. The room would be comfortable for couples or for those traveling individually.

As far as resort amenities...There is a bar; but it is only open on the weekend. The restaurant only serves breakfast...very expensive breakfast. There are no laundry facilities on site, so either pack enough ski cloths for your entire stay, or drive down the road and sit in a laundromat. If you drive, you are forced to use valet service. There is a small heated outdoor pool and hot tub; but be careful in the hot tub, it is paved with rocks, i ended up cutting my foot while stepping in.

  • Stayed January 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Islamorada, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 14, 2010

I enjoyed our stay here. The bed was a bit small, but it did the job. Huge hot tub bath tub that I got a lot of use out of. The in room fire place was a bit screwy, but luckily we didn't need it any way. The bar was nice and made a mean bloody mary. My only complaint is the mandatory valet parking. Seems nice at first, but it get annoying when all you want to do is get to your car with out having to tip someone for the 15th time. I had a good experience while staying there.

  • Stayed September 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Long Beach, California
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed September 25, 2010

Our stay at the Tahoe Seasons had a very poor start. We had forgotten to bring the printed confirmation letter, but figured, we have ID, and we know it's confirmed so there should be no problem.....right? WRONG.

When we approached the desk we were informed they had no record of our reservation. "XXXXXX" (our timeshare) are only 25% owners," we were told. "They do things different then us. We need your confirmation or there's nothing we can do.". OK, how about we call them? "Sure," she says, "but cell phones only work near the window." My partner patiently walks 20 feet over to the window, gets our timeshare on the line, and gets the confirmation number. He tries to walk back to the desk with them on the phone, but the call is dropped. Anyway, we have the confirmation number so we're good....right? WRONG. "We need it printed out," the clerk said. The only computer around was already in use. "That's o.k., " the clerk said. "We limit them to 15 minutes, so it won't be long." Then she glanced at the number we had written down, and says, "Besides, that's the WRONG confirmation number. I need the FIVE DIGIT confirmation number." Can we call them back, using your land line so we can hand them off to you? "No, I can't do that."

Sigh.

Now, bear in mind that none of this was our problem. We made a reservation through our timeshare, got a confirmation, which the timeshare said was valid, but somehow Tahoe Seasons didn't get the information.

And even though after 30 minutes, and three phone calls later the thing was sorted out it left a bad taste. So --- all's well....right? WRONG.

Our room on the 2nd floor (even though the elevator called it the 6th floor) was pleasant enough, looked clean, and we knew there was no kitchen so we weren't expecting that. However, we were directly above where the valets pick up and drop off cars. This resort has no self-parking, so there is always activity and noise.

There were other minor annoyances - the DVD player wasn't hooked up, there was inadequate hot water, the AC/fan went on and off all night, LOUDLY, and last but not least, the room was oddly proportioned. Huge jacuzzi bath tub that you had to climb in to turn on and be treated to freezing cold water on your tootsies, and the "water closet" (where the toilet was) was smaller than the W.C. in a airplane. Really.

On the plus side, the bell desk and valet staff were very pleasant and helpful and the weather was perfect which helped us salvage our stay.

  • Stayed September 2010, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 22, 2010

Our Labor Day 5 night stay at the Tahoe Seasons Hotel/Timeshare was not quite the trip from hell, but certainly was the trip to purgatory.

1) We received zero housekeeping services during the entire stay. I even had to empty the room trash twice myself. At check-out we were accessed a $66 “housekeeping” fee. When I complained about receiving zero housekeeping services, they admitted that THAT IS their policy for a 5 night stay, AND, amazingly, it is also their policy to access a $66 “housekeeping” fee for zero services.
2) The in-room fireplace did not work. We called for maintenance. They came. It still did not work.
3) They don’t even try to have an in-house restaurant. It’s only open for breakfast. No other meals; no room service.
4) The hotel is about 1.5 miles from the nearest restaurant. They have zero self-parking and insist you use their valets, who are trained to hold the door open for you until you produce a tip. Thus, assuming you eat 3 meals per day, require you to continually use their valet/tipping service 3x per day.
5) The hotel is at least 35 years old. Sometime in there they should have replaced their beds and bedsprings. If they did replace them, then they must have gotten the cheapest bedsprings on the market because the bed dipped so deeply in the middle when I laid on it, I initially thought that it was “folding up” in the middle, but that was the way it was. Sleeping was nearly impossible it was so uncomfortable.
6) The shower/bath was oddly placed in the middle between the bedroom and the living room. It was designed so that shower privacy was obtained by shutting the shutters which were fixed in 45 degree downward slant. Note to Tahoe Seasons: Shower shutters do NOT function like shower curtains! Thus water spray from the weirdly placed shower was unimpeded, spraying right through the shutters, thus saturating the living room, the dining table and bench seats (where my open computer was located) and the carpets. It was impossible to minimize the spray because of how weirdly the shower head was mounted.
7) They have two elevators for guest use, but, oddly, only one elevator is capable of going to floors 2, 3, and 4. The elevator buttons don’t light up, so when that elevator doesn’t function (about 1/3 the time we were there), and they don’t put signs up (which they didn’t), so you basically wait 5 mins for no elevator, then take the stairs.
8) The in-room Jacuzzi is huge, nearly the size of a small pool and could easily fit 4 or 5 people at the same time. It takes 30 mins to fill (which the porter warns you when he shows you to your room). Sadly, the hotel hot water supply is always running out so you must choose between a COLD bath or a hot 3-4 inches in the tub. Your only Jacuzzi use option is with COLD water, because at 3-4 inches water goes everywhere (the shutters don’t stop it; see #6, above). AND you feel guilty at wasting all that water if you start to fill tub to use the Jacuzzi.
9) There is never anyone at the front desk. They are continually assigned some kind of back room office responsibilities so you need to shout out to get them to come up to talk to you.
10) The hotel is so far out of Tahoe that there is poor cellular service, anywhere. There is WiFi, but it was always extremely slow because it was overburdened and shared among so many users. Strangely, WiFi didn’t work in the lobby or any of the common areas.

  • Stayed September 2010, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 17, 2010

My boyfriend and I stayed a full week at this resort. The room was bigger than we needed but we enjoyed it all. The hot tub in the room was amazing. The fire place in the room made it cozy as it was snowing while we were there. Everyone from the front desk to the valet team were very friendly and respectful. There was never a shortage of anyone asking if they could help me find anything or do anything for me. Also, the massage available in the lobby was a nice touch. I really enjoyed that. The food in the restaurant was good although we ate out most of the time. Overall it was a good time. I would go back and even take my kids, I think they would enjoy it also.

Stayed April 2010, traveled as a couple
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Morristown, New Jersey
1 review
5 of 5 stars Reviewed July 19, 2010

this is the place to stay if you are looking for great rooms and a great staff at the best location in south lake tahoe.

  • Stayed February 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Merced, California
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 9, 2010

Hated the "mandatory" valet parking, quite a hassle but the valet staff was very friendly; the pool was so small that if you didn't get there first you weren't going swimming; the rooms were set up very weird with a huge tub/shower in the middle of the room. I don't know how older or handicapped people could ever get in and out of the shower. My biggest complaint was the fact that they actually had their maintenance workers painting, hammering, and working right outside of the window next to our bed at 7:00am. When I checked out two days early and they asked me if my stay was okay I told them about the work going on and their response was "Oh" followed by a smirk/smile. What a joke...I will NEVER stay here again and I suggest you don't either.

  • Stayed July 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tahoe Seasons Resort

Address: 3901 Saddle Rd., South Lake Tahoe, CA 96151
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in South Lake Tahoe
Price Range (Based on Average Rates): $$
Number of rooms: 183
Official Description (provided by the hotel):
Tahoe Seasons Resort is a mountain top haven perfect for family quests, mountain and snow sports, and passionate retreats. We are located across the street from Heavenly's(R) famous mogul run, Gunbarrel. A mile down the mountain is Ski Run Marina on Lake Tahoe. In season, our lobby has Needle Peak Snow Ski Shop rental and retail. A 183 suite-style hotel include most with gas fireplaces, all with a 4 person jetted tub/shower, 2 TVs, 2 telephones, free premium cable, free WiFi, full size ironing board & iron, clock radio/MP3 dock, mini fridge, microwave, wet bar and coffee maker. On-site activities include 365 day heated outdoor pool and hot tub, game room and in season-rooftop tennis, shuffleboard and gas grills. Daily breakfast and to-go lunches in our cafe. Our pub is open weekend evenings, Fri - Mon, for food and drink. Complimentary Valet parking only. For your safety all parking is done by our paid employee valet. Tips are welcome, never expected. Valet offers chain service for a fee. ... more   less 
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Also Known As:
Tahoe Seasons Hotel South Lake Tahoe
Tahoe Seasons Lake

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