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“Dated but pleasant. A note about trailer hitches...” 4 of 5 stars
Review of Aston Lakeland Village Beach & Mountain Resort

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Aston Lakeland Village Beach & Mountain Resort
3.0 of 5 Resort   |   3535 Lake Tahoe Blvd, South Lake Tahoe, CA 96150   |  
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Ranked #19 of 71 Hotels in South Lake Tahoe
Certificate of Excellence
San Jose, California
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Dated but pleasant. A note about trailer hitches...”
4 of 5 stars Reviewed July 25, 2013

We stayed in the "lodge" (read: hotel section) of the property, in a studio with loft. The kids loved the loft part, although it stayed pretty warm up there in June/July. It's a quick walk through the Aston townhomes to the beach. There's a sink upstairs, which I personally wouldn't consider a "half bath" as the Aston website describes it.
The property is older, and shows its age in the lodge's common areas. Still, it's nice to stay in a place that's not pretentious, just clean and practical. (We found the same kind of environment at the Aston Kaanapali Shores, and enjoyed it there as well.)
The location is good, with a well-rated breakfast place two doors down and an easy 5-10 minute walk to Safeway. Staff is friendly and helpful.
Now about the trailer hitch: if you are staying in the lodge and parking under it, consider entering the garage from the entrance at the southwest corner of the building. We were using a hitch-mounted four-bike carrier, and when we entered from the northeast we scraped the heck out of the carrier on the descent. The southwest entrance is flat and uneventful. That entrance is by the next-door HoJo's, which is at the west end of the Aston property.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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421 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 25, 2013

We stayed there for the 4th time for the 4th of July 2013. It was by far our worst visit, and our first since the corporate takeover of this place. The room was fine, but the frat party next to us partied all night. There was no parking on the 4th, and it was obvious people were parked there who were not guests. When I asked about this at the desk, the manager said "parking is provided but not guaranteed, park at the CVS next door" Wrong answer. The parking lot cleared after the fireworks, what a coincidence! This impacted our stay there, since we were afraid to leave in case we couldn't park when we returned. Too bad, this used to be a nice place.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JerryBindel, General Manager at Aston Lakeland Village Beach & Mountain Resort, responded to this review, July 31, 2013
Dear LindaNIN,
Thank you for your TripAdvisor posting, and please accept my sincere apology for the situation you experienced with our parking areas over July 4th. With the popularity of the holiday period and the great fireworks show just off our beach, our parking does become strained and we allow for parking on property on some of our grassy areas we would normally not use. We will definitely make certain to better communicate this in future years over the holiday periods, to allow guests to better understand where the allowable parking areas are on property. We also have very tight controls of non-guest use of our parking facilities, and will continue to improve upon this area as well. As you have stayed with us for these many past years, and I thank you very much for this, I ask that you contact me personally at jerry.bindel@astonhotels.com if you would like to stay with us again next year so that I can ensure a great stay for you. Thank you again.
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Reno, Nevada, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 22, 2013

We stayed for a week, July 4-July 10, and had another really good time. The fireworks on the 4th were fantastic. We stayed in unit 442, a 2 br, 1 1/2 bath with a loft. We had 2 queens, 1 twin and one double bed, up to 6 people coming and going but only 1 couple so the bed situation was a little interesting. The 2 bedrooms are on the bottom floor along with both baths (next door to each other, a little weird). The main floor was EXTREMELY squeaky and noisy. There was no sleeping in if you were in the bedrooms! I would not recommend this particular unit. No access to the washer and dryer this time. We thought we'd be able to do laundry since we had a w/d the first time. We would not stay in this type again. The Aston Lakeland Village website says this unit and the 2 br, 2 bath are the same sq. footage and they are not. The location of the 2nd bath in the 2 bath is on the main floor, much more conveniently located. We found out that each unit in individually owned so there will be differences in bed types, decor, w/d access, etc. We were considerably closer to the lake this time which was wonderful. We utilized the complimentary shuttle and it was great. Employees at this resort are very nice and competent.

Room Tip: Request as close to the lake as possible.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego, California
2 reviews
3 of 5 stars Reviewed July 22, 2013

check in was quick and easy ~30mins. Rooms was clean, but needs updating. there were animals poop on the sand and in the water shore. it was probably from made from a small animal or large bird. We stay here for two nights and most of our time we spent at the pool. We would prefer sitting and playing in sandy shore of the lake but the animal poop kept us away. The resort is a great location and not too crowded. We stay in a 2 bedroom town house. The bottom level is the bedrooms with AC. The second floor is the living room and kitchen. There is also an extra bed above the kitchen. The second floor do not have AC, but both 1st and 2nd floor do have heat. The town house is fully equipped with kitchen appliance and utensil. All you need is to go to grocery store down the street and pick some food to cook. All in all, we had a pleasant stay in the town house. The whole resort seems to be clean but it does not look like the pictures on the resort website. I don’t when the pool is clean, but I saw a piece of paper and some leaves in the pool and the next day it was still there? check in was quick and easy ~30mins. Rooms was clean, but needs updating. there were animals poop on the sand and in the water shore. it was probably from a small animal or large bird.

Room Tip: When you check in make sure to choose the room closest to the pool by the lake. The pool is a little...
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JerryBindel, General Manager at Aston Lakeland Village Beach & Mountain Resort, responded to this review, July 31, 2013
Dear Kahunaboyz,
Thank you staying with us and for your Tripadvisor posting. My sincere apologies to you for your experience on our beach areas. We do have some wildlife in the Tahoe area that can 'leave their mark' on our pristine shores, but we also have a system in place where we pick up after these lovely creatures on a daily basis. I will be certain that we continue and improve upon this program to avoid your experience in the future. We are also continuing our unit upgrades throughout this year with all LCD televisions in our livingrooms areas, new furnishings and other upgrades throughout our units. Please email me at jerry.bindel@astonhotels.com if I can assist you in any other way in the future. Thank you again for your valuable feedback.
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Elmhurst, Illinois
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 20, 2013

This was my 4th time staying here. We originally went for our honeymoon in 1982 and I don't think the carpeting in our unit has been replaced since then! We booked rooms for a family reunion and the differences in the units was evident. My sister's 2 BR was bright and updated mine was dark and dated. However, being right on the beach was fabulous. They could probably make some more money if they would rent umbrellas. After a couple hours you need to get out of the direct sun, which fortunately was abundant. Just a few minor issues, the drone of steam carpet cleaners for a couple hours was tiresome and a groundskeeper chose to trim the bushes next to the beach during prime sun time - I'm sure that was a task that could have been done earlier. We had no problems with customer service, although if you put the "Do Not Disturb" sign on to prevent an 8 a.m. knock, be prepared to wait all day for your unit to be cleaned (even if you call as requested). Overall we all enjoyed our stay, the location is perfect and having the shuttle service was extremely convenient to the casinos. We would stay there again and it's a great spot for large groups.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 9, 2013

If you don't mind dealing with horrible customer service at check in and anytime you need help with anything, then this might be worth it. I'd say it's perfect for if you're fairly self-sufficient and want a central location with a nice beach. The rooms are pretty nice, a little old, but most everything is in Tahoe. I just can't get over how rude and dismissive everyone who worked there was. And this wasn't just an isolated employee having a bad day - pretty much everyone that worked there was awful and seemed like they just didn't want to be there.

That said, 3-4 star rooms and a 5 star location within South Lake.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JerryBindel, General Manager at Aston Lakeland Village Beach & Mountain Resort, responded to this review, July 10, 2013
Dear GPDubbs,
Thank you for your TripAdvisor posting and please accept my sincere apology for the service levels you experienced during your stay. This is certainly not indicative of the very high standards of service for which we are normally known, as seen by the many other TripAdvisor comments about our staff and service levels. I am glad to hear that you enjoyed the other aspects of your stay with us, including our beach, rooms and location. Please email back to me personally, at jerry.bindel@astonhotels.com, if I can be of any assistance to you in the future. I would like to invite you back to experience the high quality levels of service on which we pride ourselves, and I encourage you to contact me if you would like to return to Aston Lakeland Village.
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Houston, Texas
Level Contributor
158 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed July 4, 2013 via mobile

2 bedroom 2 bath was awesome! Had extra bunk beds and two queen size beds in a loft! There was bbq grill, toaster, utensils, and everything one might need! Check in wasn't until 4 but we could use the entire resort whenever we arrived! The beach is awesome with water craft rentals just a 5 minute walk away on the beach. The staff was very helpful and overall we had an amazing experience!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aston Lakeland Village Beach & Mountain Resort

Address: 3535 Lake Tahoe Blvd, South Lake Tahoe, CA 96150
Phone Number:
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in South Lake Tahoe
#13 Family Hotel in South Lake Tahoe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aston Lakeland Village Beach & Mountain Resort 3*
Number of rooms: 203
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Also Known As:
Aston Lakeland Village Beach And Mountain Resort
Aston Lakeland Village Beach & Mountain Hotel South Lake Tahoe
Lakeland Village Beach Mountain Hotel
Lakeland Village Lake Tahoe
Lakeland Village Beach And Mountain Resort South Lake Tahoe
Lakeland Village Beach&Mountain Resort

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