My husband and I wanted a weekend stay in South Lake without the baby. We booked a "Secret deal" on Hotwire and this was the resort it booked us into.
RIGHT on the water, especially if you are in the back wings
Adorable interior of the rooms, very Ralph Lauren nautical
Gas fireplaces were very romantic, a nice touch
The beach is a 60 second walk from any room
The views are spectacular.
Reception was friendly, even though they were PACKED
We were very disappointed with our first room, so they were willing to switch us to a room of the same "level" in a different location.
RIGHT on the 50, especially if you get one of the rooms in the first wings. The doors face the highway.
They are under renovations, which their website does not emphasize as much as it should, so the hot tub, lobby, and one restaurant are closed.
The rooms are tiny. It worked for us as just a couple, but if we had of brought our baby I dont know where a pack n play would have fit. We had a king room, maybe the room with 2 doubles are larger?
It was LOUD. I think the building itself is older, so you can hear everyone walking to and from their rooms.
The reviews are correct, even in the NEW rooms, there are still 1980's tube TVs which can not be rotated and cannot be plugged into for hulu, etc.. This is super inconvenient, especially if you want to play kids' shows for your little ones. It also had some nice "snow" in the background on every channel. My guess is that they are NOT going to upgrade them, since they build nice custom boxes around the tvs on the mantle.
There was NO SHUTTLE, despite the website saying "Complimentary shuttle service to nearby ski resorts." The hotel is NOT walking distance to the casinos, so we were hoping to get dropped off at least at Heavenly to walk the rest of the way. We stayed mid-winter, so you would think it would be running (even though it is a low season for snow fall). When I asked reception, they said the hotel does not have one at all. This is a HUGE disservice to its patrons and encourages drunk driving because patrons cant catch the shuttle home from the casino and it is too far to walk.
I emailed the reception desk through their own website and never got a response. If they prefer phone calls only, please remove the email address from the website altogether.
No mini fridge, so you arent able to keep food or beverages in your room unless you bring your own mini cooler (which we did, for sodas, and kept it in the bathroom.
Try for a wing closer to the water, away from the highway!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.