I made a reservation for a Tuesday ride at 12:00 noon for 6 people. I called the Sunday before my ride to see if I could add to my group and was told that at 6 people our group was full and could not add.
When our group arrived the day of our reservation i was told we showed up the wrong day and our reservation wasfor Wednesday instead. No apology or consolation for their mistake, I was just told that i showed up the wrong day and that my reservation was for Wednesday. Never mind we would have never made a reservation for a day some of us would not even be in Tahoe.
Mistakes happen and a sincere apology would have gone a long way. The corral uses a handwritten book to make reservations and it's easy to see how they can make a mistake.
They obviously have more business they can deal with and aren't too concerned if they mess up somebodys vacation.
I won't be back.
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