We were a mixed group, ranging from experienced riders to a 1st time solo rider (age 11). The staff here was very helpful and took the time to find the appropriate mount for each person and get us arranged for the ride. The ride is pleasant, a nice trail with enough change to keep it interesting. We went on a short ride, with a new rider, but it was still fun and the guide was nice and very competent, although not very forthcoming with conversation or local info (he was a local college student on summer break, a good trailhand, not a tour guide, but that's to be expected). They have a wide range of trips, if you're looking for a nice introductory ride with some nice views, you can't go wrong.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.