Booked this hotel because our regular was not available at and by the reviews and pictures it looked like we would have a great stay. Well we were wrong!! Upon check in we were greeted nicely I was told 2 of my rooms had ac and it turns out only 1 of the 3 did.. I booked 3 delux queens and was only given 2 delux queens and 1 regualr double and was never told my rooms were changed. we went to check out the hot tub and it was FILTHY we asked if I would be cleaned later that day and I was told it would be, we came back a few hours later it was still nasty i asked if it had been cleaned and was told someone was "working on it" we came back the next day still filthy we asked the front desk and she didnt really seem to care. The rooms are very clean but the rest of the hotel is dirty and runn down the staff doesnt really seem to care much about customer satisfaction or the hotels cleanliness. This is truely a disappointment I thought I would have a funn relaxing carefree vacation with my family at a hotel that was clean but this is not the case. Needless to say I will not be staying here again!!!
- Official Description (provided by the hotel):
- We are here to embody Lake Tahoe. To hand deliver to you by Tahoe locals a genuine Tahoe experience. We take pieces of the Tahoe culture, our style, the way we speak, our wood, our stone our history and we share it with you. You'll see it in the rustic industrial look of the hotel, a look that gives it hints of Tahoe's rich mining and ski history but we do it with a modern twist. We are located steps to the Heavenly Ski Village, beautiful Lake Tahoe and just a few blocks from the Stateline Nevada Casinos. You will see our dedication to sustainability in the design of the hotel along with the countless awards and certifications recognizing our efforts. ... more less
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- Also Known As:
- Hotel 968 Park
- 968 Park Lake Tahoe