Arrived at 968 Park and were greeted by the amazing Christina! She is a diamond! Nothing was too much trouble, in fact beyond that all the members of staff we encountered were more than helpful and deserve mentioning. Jacob at front desk was really friendly, Natasha behind the bar terrific. Rich on maintenance gave us great advice on places to visit. A special mention to Justin also on maintenance, who has served for his country and now helps to keep 968 looking tip top! Jesse, Brittany and Alfred were also very friendly and helpful.
Having said all this there are a few issues as mentioned by other reviewers, spotty wifi, no proper AC or fridge in some rooms but next to the staff that work there were minor issues and they did everything in their power to quickly address any concerns.
In short if you are planning a trip to South Lakr Tahoe you have to check out this hotel! We extended our reservation twice because we were made to feel so welcome!