We returned to this resort after having had an amazing experience there four years ago. This time we brought family.
Whilst the staff is still delightful and it is good to see some friendly faces from last time (staff retention often a good sign!) it is sad to note that the quality of the overall Spa Village experience has slipped.
Last time there was an interesting chef and a great fusion of local and modern western dishes. This time it was a food lovers night mare. Think I'm being a pedantic food snob? Picture this: dried out butterflied baby chicken on a bed of potatoes accompanied by a blob of tinned baked beans. The entire restaurant needs an overhaul, from the menu to table ware to fit out. Rip out a wall and make it a partially open kitchen with chefs on display cooking up a storm using the abundance of great local food and turn this place back into a food and spa destination in remote northern Bali.
Couple this with your wonderful staff and this place will be a sensation again.