From the moment we entered the hotel until the moment we left we were in heaven! True, it is a 5-star resort and you expect a lot, but the perfection we experienced here was incredible. We enjoyed the foot- and neck massage we got as we waited in the lobby, we looked forward to every meal and we loved the relaxed atmosphere and excellent - and I do mean: excellent - service. The bathroom in our room could do with a little touching up, but other then that, it was very comfortable, most of all the balcony on which we had a after dinner drink each night. The staff was not only very friendly but professional. Example: at our first meal I requested that my knif was changed for a spoon. In the three days I stayed here, I never had to ask again; it was done automatically. When we requested that we wanted our food 'asli Indonesia' (real Indonesian), we were served the food much more spicy then the average tourist (which we craved for by the time we got here). The food itself was excellent: western food for those who wished it and delicious Indonesian for the more daring. In fact, when we commented on one specific dish, the recipe was promised to us. We didn't get it upon checkout, but a few weeks later we received the recipe by mail! The hotel 'welcomes guests 16 years and older'. For families with young children this may sound a bit rude, but to be honest, we were very happy about it: the guests were mostly couples who spend their days relaxing by the pool, reading, walking along the beautiful beach, enjoying spa treatments, etc. It was quiet. The perfect way to completely relax. GO HERE!