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“Very friendly, clean and helpful.” 3 of 5 stars
Review of BEST WESTERN Airport 85 Motel

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BEST WESTERN Airport 85 Motel
4.0 of 5 Motel   |   40 Lamington Ave | Brisbane, Ascot, Queensland 4007, Australia   |  
Hotel amenities
Ranked #1 of 1 Hotels in Ascot
Ontario
1 review
1 helpful vote 1 helpful vote
“Very friendly, clean and helpful.”
3 of 5 stars Reviewed 6 days ago NEW

This was a great stop over. Nice and clean and comortable bed. The lower level is a little noisy as you can hear people upstairs. We didn't get to the pool but the grounds seems nicely kept. Basic breakfast, so-so.

Room Tip: The lower floor was a little noisy with people walking in the hallway upstairs.
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  • Stayed April 2015, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
    24
    36
    16
    5
    9
See reviews for
33
29
6
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Alstonville, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good motel, friendly staff, breakfast included but missed as had to leave early, close to car storage, airport and cruise terminal. Rooms are small and limited parking, stairs around side for second floor.

Room Tip: Parking closer for ground floor units
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  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I have stayed in this Motel more than once. The staff are friendly and the motel is immaculate. We always feel like we are at home in this motel. The location is great and easy to get to from the airport. The free wifi and breakfast are an absolute bonus.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stornoway, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here after lateish arrival into the airport. Beware reception closes at 20.00 but the person I spoke to was very helpful in arranging access to keys later. Bonus was it was opposite the train station for access into the city. Don't bother with complimentary breakfast it's not worth getting up early for.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Top Contributor
142 reviews 142 reviews
17 hotel reviews
Reviews in 46 cities Reviews in 46 cities
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked this Motel as it was close to the airport, car hire return depot, has free wifi and free car parking. It met all of these expectations. I had a friendly welcome and an average room which would suit our needs for the night.

I have to base my rating on the following incident.

When I pulled back the sheets on my bed to get in I noticed a brown stain on the sheets. I touched the area and found it was damp. I leaned over to smell it only to find that it was damp urine.

I contacted the motel phone number and the operator contacted the manager and arranged another room, a much nicer room and we moved. I got no apology until the next morning as I returned the key.

The female manager was very apologetic and sincere. However, the male manager tried to convince us that the dampness was from a towel a previous guest left on the bed. I have raised children and know the smell of damp urine! I didn't appreciate being told that I was lucky that they had another room for me. what was my alternative? I didn't feel lucky at all and I didn't think his apology was sincere.

  • Stayed April 2015, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review, 2 weeks ago
My Sincere apologies for what has happened . My Managers raised there concerns regarding this after it had happened and were also like myself in disbelief overwhelmed how this could of happened. And I can assure you they were extremely sincere . This is unacceptable and I was very distressed when I was advised. We carry out inspections daily of our staff cleaning practices and do understand your feedback and comments. The staff member cleaner that was responsible for cleaning this room was severally reprimanded and is no longer with our company. I would like the opportunity to give you the service and hospitality we are known for. So please contact the Motel and we will take care of your next stay . I thank you for raising your concerns and do wish you give us the opportunity to take care of you on your next visit.
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Travelers are raving about these Ascot hotels

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is average economy hotel
It's close to airport , metro station across the street
Close city center also the rooms bit smaller but clean I did not eat breakfast
Small quite hotel in the neighborhood

Stayed April 2015, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bendigo, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I were looking for a place to stay on the last night of our holiday. We wanted something close to the airport as we had an early flight. We were exhausted when we pulled in at 1PM. I asked if there was any way we could check into a room early. They were very accommodating. We needed to print out our boarding pass for the airport. They suggested that I email them to their desk and they would print them for us.
The room was very clean and comfy. I am extremely grateful for the help they gave us.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Airport 85 Motel

Address: 40 Lamington Ave | Brisbane, Ascot, Queensland 4007, Australia
Location: Australia > Queensland > Ascot
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ascot
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Airport 85 Motel 4*
Number of rooms: 25
Official Description (provided by the hotel):
Only 10 minutes from Brisbane Airport, the Best Western Airport 85 Motel is a friendly, family-run 4 star motel conveniently located in the heart of Ascot. **Guests staying with us enjoy FREE continental breakfast, FREE Foxtel movies and sports channels, FREE Wi-Fi and FREE parking!** Situated in a quiet location within sub-tropical gardens, our 25 rooms offer clean, modern decor and super comfortable king beds - perfect for a restful stay. We are the only 4 star motel in Ascot and the closest 4 star motel to Doomben Racecourse (3 minute walk). The ever popular tree lined Racecourse Road precinct is just a 15 minute stroll where you will discover a wide variety of cafes, restaurants and boutiques. Gallopers Sports Club (just a 5 minute walk) offers a delicious dinner menu at affordable prices every evening until 8.30Pm. For guests preferring to dine in their own room anytime, we offer a range of delicious ready-made meals that may be microwaved at leisure. Beer, wine, spirits, soft drinks and bottled water are also available for purchase from reception. We extend a warm welcome to both business and leisure travellers offering a range of room types including family and interconnecting rooms for larger groups. Our guest rooms feature FREE Foxtel movies and sports, FREE Wi-Fi, LCD TV, tea/coffee making facilities, microwave, toaster, iron and ironing board, split system air-conditioning, in closet safe and hairdryer. Some rooms also feature a balcony. Our motel is ideally positioned within walking distance of Racecourse Road shopping and dining precinct, Eagle Farm Racecourse and markets and Doomben Racecourse. Also located close by is the Brisbane Cruise Terminal, Portside Wharf, Dendy Cinemas, Eat Street Markets, City Cat Ferry, Direct Factory Outlet (DFO). The Brisbane Entertainment Centre at Boondall, where major concerts and events are held is approximately 15 minutes by car. For our business travellers, we are conveniently close to Eagle Farm and Pinkenba commercial and industrial areas as well as the business areas of Hamilton, Hendra, Nundah and Toombul. Public transport is at our door offering easy access to Brisbane CBD and suburbs. The Gateway Arterial is a 5 minute drive away with links to the M1 Motorway and the beaches of the Gold Coast and Sunshine Coast (1 hour by car). **We encourage guests to book early 7 - 14 days in advance as we are a very popular Motel due to our highly sought- after quiet location.** The friendly, helpful staff at Best Western Airport 85 Motel look forward to welcoming you soon to your home away from home! ... more   less 
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Also Known As:
Best Western Brisbane

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