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“Everything was wonderful!” 5 of 5 stars
Review of BEST WESTERN Airport 85 Motel

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BEST WESTERN Airport 85 Motel
4.0 of 5 Motel   |   40 Lamington Ave | Brisbane, Ascot, Queensland 4007, Australia   |  
Hotel amenities
Ranked #1 of 1 Hotels in Ascot
Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Everything was wonderful!”
5 of 5 stars Reviewed April 13, 2014

Stayed here one night before flight home. Staff were extremely friendly and helpful, and provided excellent local knowledge. Had dinner here and was lovely, breakfast in the morning was a good standard breakfast! And beers with dinner were very chilled. Rooms were rather spacious and clean with everything you need and had a quiet nights sleep. It was easy to find and I thought rather good value for money. The only negative was the rainy weather so l could not use the inviting pool because of personal preference! I would recommend to others.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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90 reviews from our community

Traveler rating
    24
    36
    16
    5
    9
See reviews for
33
29
6
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 6, 2014

After reading previous reviews we booked to stay here expecting a pleasant stay. However as a result of a mix up with our booking, which could have been resolved easily, the friendly demeanour of Sue and Shaun quickly turned sour; insulting sarcastic comments about our card being declined etc culminating in cash that we had used to pay for a room being thrown at us. I'm sure Sue and Shaun are perfectly capable of dealing with simple day to day issues but are thoroughly incompetent when any issues arise. We left and stayed at the Airway motel just next door where the service was impeccable and it was cheaper!

Stayed April 2014, traveled as a couple
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David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review, April 8, 2014
Dear Matrhi,
We would like to correct some inaccuracies in your review. This was a pre-paid booking made on our website which had discounted rates for following the terms of the booking, this required full payment at the time of the booking with no changes or cancellations to the original booking.. However your credit card was declined for payment on two occasions. We did our best to contact you immediately on both occasions though on each occasion the card declined for payment. When you arrived we were still very happy to have you stay with us. We wish to give the very best of service to all our valued guests though do not feel we were in any way unreasonable.

Management
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Travelers are raving about these Ascot hotels

gadsden alabama
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 3, 2014

Great sleep, very quiet and the staff was great , stayed two nights and was very close to airport so made early flight easy . We had our own rental car so food was no problem . Would stay again , when we go back to brisbane.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2014

Had a very friendly reception with the offer of a free continental breakfast. Room was very clean and welcoming. Overall the property was excellent and close enough to the city for what we had set out to do. Will definitely return to stay at Airport 85 again. Thanks to the managers.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Top Contributor
228 reviews 228 reviews
144 hotel reviews
Reviews in 97 cities Reviews in 97 cities
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed February 8, 2014

Older style motel which is very clean and close to the airport. Ten minutes to terminal. Rooms are pretty basic but nothing tocomplain of. Train line next door but you hear minimal noise. Bed was very comfortable and small Cafe for meals.

Stayed February 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nowra, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2014

I booked this motel because of its convenient location to the city and the airport. I could not have made a better choice for my business trip. The motel had very clean, comfortable accommodation and with many fine restaurants in close proximity, I was able to in enjoy fine dining after each busy day. I originally booked this motel because of the position, but after staying 3nights with wonderful service and friendly staff I will definitely be returning, should I be visiting Brisbane for business or pleasure.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swieqi, Malta
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 17, 2014

I stayed here as I flew from Europe and was being picked up by a family member the following day. After 25 hours of flying I arrived at this motel at 3am. I was solo so I had an 18kg bag, a 7kg hand luggage and a hand bag to carry by myself.
Because of the early hours, there was no night receptionist available for face to face interaction. Rang the bell and got out my key from a safe. It had the room number written on it but I didn't know where the room was cause they rooms on the upper floor weren't marked. So at 3am I had to wheel these two luggages by myself and hope to come across the correct room, having to carry them up a floor!!!! I definitely didn't enjoy that part, however, the rooms were quite modern and clean, so fortunately I got a good nights sleep. I looked forward to breakfast but it finished at about 9 and I had no idea about this so I missed it. No food was available to buy so I stayed hungry. Not a great experience if you're alone and arriving late, but at least the room was good.

Stayed January 2014, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, Manager at BEST WESTERN Airport 85 Motel, responded to this review, April 14, 2014
We are very sorry you had a bad experience at our motel we do try our very best to accommodate our guests, however we are only a small business and unfortunately can't be open 24 hours a day to greet all of our guests or provide food. Our reception is open daily for check-ins between 2pm and 9pm and checkouts from 7am. Our late check-in procedure is we given the access code to the key safe on arrival and in the safe is an envelope with your name on it which has your key, details about how to find your room and also about our complimentary breakfast hours. We also have a room location map on receptions door beside the key safe. All of our rooms have numbers above the entry doors and as entry to the top floor is via stairs these are not seen until you are up the stairs. WE are sorry that on this occasion you had some trouble finding your room we certainly try our best to make it easy and will look into a way to simplify this process for the future. Usually with late check-ins we try to put people in downstairs rooms however this is not always possible and if a request has not been put in early enough unfortunately we can't move them in the early hours of the morning once everyone else is already checked in. WE are sorry for the inconvenience this caused you especially after such a late flight. WE would love you to stay with us again so we could give you a better experience.
kind regards
susan
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Additional Information about BEST WESTERN Airport 85 Motel

Address: 40 Lamington Ave | Brisbane, Ascot, Queensland 4007, Australia
Location: Australia > Queensland > Ascot
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ascot
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Airport 85 Motel 4*
Number of rooms: 25
Official Description (provided by the hotel):
Only 10 minutes from Brisbane Airport, the Best Western Airport 85 Motel is a friendly, family-run 4 star motel conveniently located in the heart of Ascot. **Guests staying with us enjoy FREE continental breakfast, FREE Foxtel movies and sports channels, FREE Wi-Fi and FREE parking!** Situated in a quiet location within sub-tropical gardens, our 25 rooms offer clean, modern decor and super comfortable king beds - perfect for a restful stay. We are the only 4 star motel in Ascot and the closest 4 star motel to Doomben Racecourse (3 minute walk). The ever popular tree lined Racecourse Road precinct is just a 15 minute stroll where you will discover a wide variety of cafes, restaurants and boutiques. Gallopers Sports Club (just a 5 minute walk) offers a delicious dinner menu at affordable prices every evening until 8.30Pm. For guests preferring to dine in their own room anytime, we offer a range of delicious ready-made meals that may be microwaved at leisure. Beer, wine, spirits, soft drinks and bottled water are also available for purchase from reception. We extend a warm welcome to both business and leisure travellers offering a range of room types including family and interconnecting rooms for larger groups. Our guest rooms feature FREE Foxtel movies and sports, FREE Wi-Fi, LCD TV, tea/coffee making facilities, microwave, toaster, iron and ironing board, split system air-conditioning, in closet safe and hairdryer. Some rooms also feature a balcony. Our motel is ideally positioned within walking distance of Racecourse Road shopping and dining precinct, Eagle Farm Racecourse and markets and Doomben Racecourse. Also located close by is the Brisbane Cruise Terminal, Portside Wharf, Dendy Cinemas, Eat Street Markets, City Cat Ferry, Direct Factory Outlet (DFO). The Brisbane Entertainment Centre at Boondall, where major concerts and events are held is approximately 15 minutes by car. For our business travellers, we are conveniently close to Eagle Farm and Pinkenba commercial and industrial areas as well as the business areas of Hamilton, Hendra, Nundah and Toombul. Public transport is at our door offering easy access to Brisbane CBD and suburbs. The Gateway Arterial is a 5 minute drive away with links to the M1 Motorway and the beaches of the Gold Coast and Sunshine Coast (1 hour by car). **We encourage guests to book early 7 - 14 days in advance as we are a very popular Motel due to our highly sought- after quiet location.** The friendly, helpful staff at Best Western Airport 85 Motel look forward to welcoming you soon to your home away from home! ... more   less 
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Also Known As:
Best Western Brisbane

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