Having stayed in 'Moel' one night last weekend, I wanted to write a honest and fair review as there are so many mixed opinions about this place.
When we arrived, our check in details had gone astray and so had most of the room keys, so we were given a master key. The man behind the bar said he would come and collect this from us, but we were never asked for it back, so we had it for the duration of our stay, rather trusting as I assume it would've worked with any of the locks!
The room itself was fine - 'Moel' is spacious and does have a luxurious bathroom but there were several stains on the carpets, bed throw and scatter cushions which was a little off-putting. We were aware of the hotel's location (being on the corner of two major A roads) but we were surprised to see that the windows were only single-glazed, which meant that the traffic noise was very noticeable. Although it quietened down at night, I was aware of any traffic passing by, and was awoken several times. Unless you are a very heavy sleeper, make sure you are in one of the rooms further away from the road.
Dinner was fine - (decent 'pub grub'), but I had to send back my main course as it was only luke warm and noticed that several other diners had done the same. There was also rather a delay to the food, even the desserts. I appreciate it was busy night and everything is cooked to order, but there are a number of complaints about this on tripadivisor going back some months. I assume that they do not have adequate kitchen staff or that the kitchen is just too small to cope with the number of covers - the table next to us waited 20 minutes for some garlic bread! One of the waiting staff was rather brusque (I hope this is not the owner as decribed elsewhere) - there appeared to be a mushroom shortage, and when a fellow diner queried the lack on his plate, her response was very defensive rather than apologetic.
Breakfast was ok - again, porridge could've been hotter and the croissants were rather disappointing (definitely croissant-like breaded items as opposed to the real thing).
I would not return to the Cross Foxes - considering the costs of the room and dinner, you can do much better elsewhere, as proven by our subsequent night at a small hotel in Aberdovey. It cost exactly the same but the service was far more welcoming and personal, and the room was much better equippped (i.e. bathrobes, free slippers, biscuits in the room), as well as being in a lovely location with sea views!
If you're a light sleeper, the smaller rooms are further away from the road
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.