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“Friendly, helpful staff - terrible property/amenities” 2 of 5 stars
Review of Crossland Economy Studios - Spokane - Valley

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Crossland Economy Studios - Spokane - Valley
2.0 of 5 Hotel   |   12803 E. Sprague Ave., Spokane Valley, WA 99216 (Formerly Crossland Spokane)   |  
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Ranked #11 of 11 hotels in Spokane Valley
Colorado Springs, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Friendly, helpful staff - terrible property/amenities”
2 of 5 stars Reviewed August 20, 2013

Staff were super nice and friendly - and that's the only positive thing I have to say. Not her fault that its a terrible hotel. Beds hard as a rock. Rooms super small - not livable for a family. Maybe would work for single or couple without kids. "Kitchen" is barely usable - no space to move around...very limited supplies. Internet slow and almost unusable. They give you the slowest speed for free & you have to pay for faster wi-fi. People hanging around outside all the time. Girl outside using payphone was always hanging around, bumming for a cigarette, etc. Did not feel like parking lot was secure or safe.

Room Tip: Spend more money and stay somewhere nicer. Experience is Not worth the savings.
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  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Airdrie, Alberta, Canada
1 review
1 of 5 stars Reviewed August 7, 2013

Well we wont even start about how dirty the rooms were that is just a small item when the main thing is feeling safe at the hotel. Just trashy, had to leave our room for about 3 hours with the door open just to get rid of the pot smell from some jerk who felt the need to get high in the hotel. Was lied to at the front desk when we asked to be moved. I was told there was no other rooms by the clerk when moments later over herd a lady telling her husband there was a room available for them as they were passing by, when I asked the lady if she had reservations she said no. I wish I had read the reviews before staying at this poor excuse of a hotel.....

Room Tip: there is no good room just stay somewhere else.
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  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 6, 2013

I'm still scratching! My room reaked of cigarette smoke(non-smoking suite) and sometimes smelled like someone was smoking in the room-ventilation issues. The carpet had toe nail clippings, an earring and some wood shavings on the carpet. I think they missed vacuuming. I killed four earwigs. Outside there's some sketchy people along with drug dealers. One looked like he was from the Mexican Cartel pacing the second floor from his corner unit. If all the hotels are booked in and near Spokane Valley, move your vacation schedule. Don't give in like we did

Room Tip: go to the Quality Inn
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  • Stayed August 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 14, 2013

Rented a room for the night - just passing through on our road trip. The first room we got had hair in the sink, on the toilet seat and in the shower. There was urine stains on the toilet seat, food stains on the table and one on the counter top... There was pieces of plastic hangers and shopping tags on the floor. I addressed this with the front desk. They said they were outside on the grounds at the moment and would call me back in ten minutes ... We waited 25 and left momentarily to grab some dinner- returned 15 minutes later, no call on my cell or he room phone... I called the front desk and was told she tried calling the room but the line was busy...???? She moved me to a new room, it was slightly better, however it appears there is several corners cut in cleaning. It was more like camping then staying in a hotel that you paid $70 for. I would never recommend this hotel to anyone, anytime , anywhere

  • Stayed July 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VANCOUVER
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 8, 2013 via mobile

This place is just nasty. We checked in and the room was stuffy, smelly, and about 100 degrees. The bedspreads were ancient and had holes them. They were dirty with stains on the underside which was tucked over the pillows. The blanket underneath the bedspread had stains, one of which appeared to be a smeared blood stain. Also on the blanket was a big crumb of food. The sheets were cheap, old and pilled and had numerous hairs attached to them. The bathroom door didn't shut all the way because it was warped. The mattresses were old and felt like we were laying on hay bales, I'm pretty sure they came over on the Lewis and Clark expedition. I checked the mattresses for bed bugs and didn't find a sign of them thankfully because this seems like someplace they would really dig. Spend the extra $20 and go elsewhere!!!

  • Stayed July 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
87 reviews 87 reviews
77 hotel reviews
Reviews in 61 cities Reviews in 61 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed July 6, 2013

i stayed here on 7-2-13 it was 100% outside that day - i requested a room with a good A/C unit as it was hot as he11 that day - the room i got had an open door when i got to the 2nd fl - i dont mean unlocked - i mean standing open ??? that had me wondering ?? and it was at least 97% in the room - i wasnt happy about that - and the A/C was weak at best when I turned it on - i called down to the desk and complained that this room was not going to be acceptable - now mine you when i checked in i asked if there are any rooms on the ground floor and was told No!- when i complained - i was giving a room on the ground floor with A/C that seemed to have been running for awhile ?? anyway the room was ok and everything worked - except for the small pieces of old food stuck to the plates in the cupboards- once i noticed that i used the paper plates and plastic forks i brought with me - the price is low - you get what you pay for i guess .

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puyallup, Washington
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 2, 2013

I rented 3 rooms at this hotel, rooms were clean, staff helpful to a point. Value for charges decent. Room has small kitchenette with dishes and pots and pans, housekeeping only weekly not daily. have to go to main office to exchange towels. Now the issues, Room #1 asked for ground floor, handicap for mom 78, put in room not listed as handicapped, shower did not have non slip strips (safety hazard) , mom called and they came the following day and put some in still not safe for mom had to use towel so she would not fall. Shower curtains typical cloth ones so floor gets wet (safety hazard). Will continue with next issues on another review

Room Tip: No pool, AC worked well. rooms in back quieter, no traffic noise.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Crossland Economy Studios - Spokane - Valley

Address: 12803 E. Sprague Ave., Spokane Valley, WA 99216 (Formerly Crossland Spokane)
Phone Number:
Location: United States > Washington > Spokane Valley
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #11 of 11 hotels in Spokane Valley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crossland Economy Studios - Spokane - Valley 2*
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Also Known As:
Crossland Spokane Hotel Spokane Valley
Extended Stay America Spokane

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