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“nice stay” 5 of 5 stars
Review of Quality Inn Valley Suites

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Quality Inn Valley Suites
2.5 of 5 Hotel   |   E. 8923 Mission Ave, Spokane Valley, WA 99212   |  
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Ranked #6 of 12 Hotels in Spokane Valley
Philip, SD, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“nice stay”
5 of 5 stars Reviewed August 8, 2014

nice room. very spacious. the amenities were okay. the free cookies and milk at night is a plus especially with kids. the swimming pool has a crack in the bottom. otherwise, it was okay. the towels were well stocked. the breakfast was excellent. overall experience was good.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review, August 25, 2014
Thank you so much for your positive comments. We are more than happy to make traveling for our guests a positive and fun experience, each and every time they visit us. We look forward to impressing you in the near future.


Best Regards,
Jeff Fiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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204 reviews from our community

Traveler rating
    132
    46
    17
    6
    3
See reviews for
72
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 4, 2014 via mobile

We have stayed at this hotel on a few occasions over the past 10 years. It offers a good location and excellent staff. What it lacks is modern decor. The room we were in is showing signs of a lot of wear and tear. The pool area is so small and un-appealing that I did not see a single person using it the whole weekend. And...I have pretty much decided that I will not stay at any other hotel that has one of those waffle makers in the breakfast bar- seriously, can anyone flip that thing over to stop the constant beeping?

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review, August 12, 2014
Thank you for taking the time to give us your thoughts on your recent stay with us. In regards to updating I am happy to report that we will be newly renovated very soon and have an all new look. Again thank you for your response and I hope we can be your hotel of choice in the future.


Best regards,
Jeff Fiman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missoula, Montana, United States
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 30, 2014

This Quality Inn is my go-to hotel in Spokane. It's clean, reasonably priced and has great service. The rooms feature a small kitchenette (refrigerator, sink and micro). We've consistently had friendly service, every time. There's not much in the surrounding neighborhood but i'ts right off I-90 and just 10 minutes to downtown Spokane, 5 minutes from Spokane Valley Mall.

Breakfast is decent but if you're staying for an extended time, it's the same thing every day. It consists of the usual cereal, breads, juices, coffee, sausage, eggs, yogurts, etc. Like most hotels, the dining area can get crowded but when it's really full, they open up an additional dining room.

The hotel offers fresh cookies and milk in the lobby in the evenings. On Monday thru Thursday, they have a happy hour with complimentary beer & wine and snacks.

The rooms are clean but slightly dated - think 1980's whitewashed laminate wood paneling on the furniture kind of stuff. The beds are great though and the rooms quiet. Ask for a room that doesn't face the interstate if possible.

Overall - it's a good value, clean, friendly and relatively convenient. It's very consistent. I've stayed here regularly for almost 15 years and it's remained a good deal.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review, August 12, 2014
Thank you for your review. We here at the Quality Inn Valley Suites strive to Impress guests! We do expand our breakfast room to make it more convenient for our guests on those busy weekends! Once again we thank you for your review and are looking forward to your next visit.



Best regards,
Jeff Fiman
General Manager
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Spokane Valley
1 review
5 of 5 stars Reviewed July 27, 2014

The breakfast here is outstanding. Staff is great. Happy Hour was outstanding also. We stay here almost every time we go to Spokane. The hotel is close to just about anything you want to do. Shopping mall is a short distance as is many restaurants.



  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review, July 28, 2014
Thank you so much for all the kind compliments of the the Quality Inn Valley Suites Team, the amenities, breakfast and our pillow top mattresses. We enjoy providing excellent accommodations & service and most importantly making our guests feel special. We want you to know how much we enjoy servicing you with a warm greeting and providing you with a good night's sleep!

Best regards,
Jeff Fiman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 8, 2014

We were travling in the States for a few days and checked in this Inn a late night for its outstanding reviews online.

When we got in the room ,started showering, we founded out the water was only warmer than cold. ok~ we finished showering in a speedy pace anyway. The toliet was dirty with obvious stain. Next thing we noticed in the midnight was the alarm clock was not working.

We thought it would be great to let them aware of those things , but the lady at the frontdesk sounded like this was not a big deal.

Stayed July 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review, July 23, 2014
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Best Regards,
Jeff Fiman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Top Contributor
74 reviews 74 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 7, 2014

This hotel is located just off the freeway with easy access off and back on. Our suite was clean, comfortable and included a Jacuzzi. After a long day on a motorcycle a good soak is wonderful. We had an excellent night's sleep and enjoyed our delicious freshly cooked breakfast on our balcony overlooking the garden/ fountain. Would highly recommend this hotel! The staff was very friendly and helpful, allowing us to park the motorcycle right beside the front door! We were impressed by the plate of cookies in the front lobby to welcome travellers!!

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review, July 17, 2014
Thank you so much for your positive comments. We are more than happy to make traveling for our guests a positive and fun experience, each and every time they visit us. We look forward to impressing you in the near future.


Best Regards,
Jeff Fiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 1, 2014

I was hesitant, but when we walked in it was up to date. Nice lobby, pool hot tub, games room. The room itself was very clean and I had a Lovey note from housecleaning. Those gals never get enough credit. I always leave a tip for them. The bed was comfy. Very nice stay. I'll be back

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this review, July 10, 2014
Thank You for your review of the Quality Inn Valley Suites. We take pride in Impressing Guests. We have an amazing housekeeping staff. Thank you again for your review.



Best Regards,
Jeff Fiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Valley Suites

Address: E. 8923 Mission Ave, Spokane Valley, WA 99212
Phone Number:
Location: United States > Washington > Spokane Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Spokane Valley
#5 Business Hotel in Spokane Valley
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Valley Suites 2.5*
Number of rooms: 128
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Also Known As:
Quality Inn Valley Hotel Spokane Valley
Quality Inn Spokane
Spokane Quality Inn

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