We booked this hotel mainly because it was pet friendly as well as a great location. We usually stay in Sandpoint when doing our road trip but thought we would check out the Spokane Valley this time. Let me tell you, this was nothing short of a pleasant surprise ! Clean rooms, exceptional service, very clean pool area & just an overall sense of comfort in this establishment. Our vehicle experienced some difficulty late at night not too far from the hotel & when we called the front desk to inquire what there was for local towing/garage service, the gentlemen @ the front desk (Mike) said he would send his buddy Bob out to help us. Bob arrived shortly & proceeded to boost our vehicle which was all it needed. We thanked him immensely as we had our daughter & 2 doggies with us not to mention it was late @ night. When we offered him a little cash for his troubles, he pushed it away & said he was glad to be of service. WOW, where do you find people like this ?? Incredible service, great value for your money & a great breakfast buffet. We must say our favorite staff member is Jacob !! We will be back & even more so, will highly recommend this facility to family & friends.
Main floor rooms have direct access to outside for convenience especially with pets.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 11, 2013
Jacob is everyone's favorite! Bob and Mike are great too, and I am glad you took time to recognize them. It is not easy to find people like them, but somehow we have a whole staff like them, who will go above and beyond to make a guest's day better.
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We are very proud of our breakfast offerings, our beautiful pool and the game room. Our pet rooms are also a step above, and as you noted, many have access both to the hallway and out to the parking lot for an easy walk over to the designated pet area. And best of all, we don't have a pet fee!
I hope the Quality Inn Valley Suites becomes your new "second home" for your road trips!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.