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“On my list for another stay” 4 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.5 of 5 Hotel   |   12415 East Mission Avenue, Spokane Valley, WA 99216 (Formerly Pheasant Hill Inn and Suites)   |  
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Hotel amenities
Ranked #1 of 12 Hotels in Spokane Valley
Metaline Falls, Washington
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“On my list for another stay”
4 of 5 stars Reviewed yesterday NEW

I live just a couple of hours North of Spokane, so I often have occasion to stay the night in town. I've tried out quite a few of the properties in the area. This one is definitely on my list for a return visit with the kids. This time I was on my own, but the pool area and breakfast choices would appeal to my 9 & 13 year old.

The room was spacious, refurbished and clean. The staff was exceptional. For the price, I wavered between 4 and 5 stars. In the end, I knocked off one just for a couple of small issues. There was quite a bit of noise from above. It sounded like just regular walking around, so I'm thinking it's a sound proofing issue. Also the shower was kind of funky, fading to half pressure intermittently. I did find the bed a bit too firm, but that's personal preference.

Despite those few issues, this hotel was an excellent value. I often choose a hotel from a bargain site, but this was inexpensive enough to suit me, and I got to know the name up front. Thanks for a nice stay. I'll be Back.

Stayed December 2014, traveled solo
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299 reviews from our community

Traveler rating
    192
    71
    24
    9
    3
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99
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
London, United Kingdom
Top Contributor
142 reviews 142 reviews
122 hotel reviews
Reviews in 110 cities Reviews in 110 cities
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very warm welcome, even a goodie bag too. Clean well laid out room, Quiet, no disturbance from other guests. Adequate breakfast. Well located, you can walk to some acceptable restaurants. Easy parking, Good wifi.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, great staff, very helpful. Breakfast was very edible! I have food allergies and the omelet station was a life saver. Beds very comfy, whole room clean! No complaints at all on that account. Front desk like I said helpful. We were there from Canada for a Surgical consultation.
Very helpful with suggestions on places to eat, how to get there. I would stay in this place no questions asked in a minute!

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mesa, Arizona
Top Contributor
80 reviews 80 reviews
48 hotel reviews
Reviews in 61 cities Reviews in 61 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have started to avoid Comfort Inns after several bad experiences but booked this one because the rates were very reasonable compared to other area motels and we were very happy we did. Everything was great. We asked for a suggestion for a restaurant and the front desk person remembered and asked how it was when we returned. The breakfast was outstanding - they even had made to order omelets. The only thing they need to change is the coffee - the fancy machine could not keep up with the crowd.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a fairly new hotel. Very clean & very affordable. Lots of parking, free breakfast, goody bags on arrival of bottled water,cookies & chips. There is cookies, soup & chilli to enjoy in the lobby in the evenings. Great pool & hot tub! The rooms are spacious, very clean,& the beds & bedding are very comfortable. Very quiet hotel. We had a great sleep. Lots of channels to choose from on the TV. Staff are all very friendly & helpful. We had a great 2 day stay here!

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Kent, Washington, United States
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 7, 2014

We've stayed here twice when coming in from Seattle. The staff has always been considerate, friendly, attentive and welcoming. The room was clean and down the hall from the indoor pool. And it's two blocks from the highway -- although you'd never be able to tell from the quiet and serene nature of it's location. Bed was so comfy too!!

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 1, 2014

Good location. Very helpful and friendly staff. Cookies at 5 was a nice touch, as was the mints and the bottled water. Well done. Breakfast was good too. The room was clean and the beds very comfortable.

  • Stayed October 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 12415 East Mission Avenue, Spokane Valley, WA 99216 (Formerly Pheasant Hill Inn and Suites)
Phone Number:
Location: United States > Washington > Spokane Valley
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Spokane Valley
#1 Family Hotel in Spokane Valley
#2 Business Hotel in Spokane Valley
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Enjoy this gem of the valley, an upscale hotel featuring full, hot breakfast buffet each morning served from 6:30am to 9:30am. Indoor pool and hot tub, open 24/7, business center, free parking, free USA Today and local newspaper and WIFI. Guestrooms are very spacious. Luxury bedding and pillowtop mattress offer the best night's sleep ever. Included in the guest room are microwave, refrigerator, in-room coffee, hair dryer, iron and ironing board. Large and comfortable desks with WiFi or HSIA and ergonomic chairs that are very comfortable. Premium Satellite TV channels are available in every room with 32"-47" TV's. Our entire property was renovated in 2012 and is just stunning! ... more   less 
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Also Known As:
Pheasant Hill Hotel Spokane Valley
Pheasant Hill Spokane

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