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“Best service, beautiful scenery!” 5 of 5 stars
Review of Telunas Resorts - Telunas Beach Resort

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Telunas Resorts - Telunas Beach Resort
Jalan Anggrek Luar #23 | Baloi Persero, Riau Islands Province 29442, Indonesia   |  
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Hotel website
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Hotel amenities
Ranked #1 of 1 Hotels in Sugi Island
Singapore, Singapore
1 review
“Best service, beautiful scenery!”
5 of 5 stars Reviewed 1 week ago

A fantastic get away from all the busy city life. The rooms are clean and beautiful. The food is great! The service is the best one i had so far, and they really value the guests' suggestions. A very socially responsible resort. Me and my family enjoyed our stay there very much.

  • Stayed February 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 reviews from our community

Traveler rating
    223
    49
    5
    1
    0
See reviews for
115
79
4
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Very friendly and helpful staff. Ideal if you enjoy basic, simple and quiet holiday. Totally in touch with nature and self - no TV, radio, Wi-Fi. Customized yummy vegetarian meals prepared by the loving cooks!!! Definitely will re-visit!!!

  • Stayed March 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Manager at Telunas Resorts - Telunas Beach Resort, responded to this review, 6 days ago
Dear WowHui,

Thanks for taking the time to post a review - and it's great that you'll be back! :)

Yes, creating a space where people can unplug from technology and busyness and plug-in with nature, themselves, others, and their loved ones...this is what we at Telunas Resorts love to do.

It's also great to hear that you appreciated the vegetarian meals prepared for you by our caring cooking staff. Chef Surya has already begun helping our Telunas Beach Resort rethink through their simple but tasty menus so we're excited to see how this will continue to develop ahead.

Have a great week, and know that our team is ready to serve you anytime!

Dave
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Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

We have been just for two nights at telunas (but we would have loved to stay for longer)!!
It has the perfect location, isolated from the hustle and bustle from the city!
It is the perfect place to relax and enjoy the sun!
The staff is very friendly and helpful.
We would definitely like to come back!

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Manager at Telunas Resorts - Telunas Beach Resort, responded to this review, 2 weeks ago
Hi MP,

We're so glad to hear you were able to get a break from the hustle and bustle of the Singapore! While I'm sure living in one of the most amazing and well developed cities in the world is awesome (i.e., in fact, I just had a fabulous time at Sentosa this past weekend :)), there's something about being able to really disengage and just relax that is amazingly refreshing as well.

Have a great week and know that you all are available back at Telunas anytime!

Dave
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Stromsburg, Nebraska
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 weeks ago

What a gem tucked away so quietly in Indonesia. The resort is peaceful and beautiful, the staff are excellent and food great. What more could we ask for?
We even saw wild boar and monkeys on the beach from the balcony in our chalet.

This is my second time at Telunas and I would go again!

  • Stayed January 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Manager at Telunas Resorts - Telunas Beach Resort, responded to this review, 2 weeks ago
Hi Cherri L,

So great to hear that you had a great time! And this was your second time with us? Mantap (i.e., Indonesian for, "Awesome!")!

Thanks for the kudos about the location, staff, and buffet meals out at Telunas Beach! Yes, both our properties are definitely on authentic tropical islands. Although we can never guarantee what animals guests will see (e.g., wild pigs, monkeys, sea otters, eagles, dolphin, etc) we too are thankful that we've been able to co-exist and share the beautiful resources with these amazing creatures for over a decade.

Have a great week and please do come and out when you're ready for an exotic escape again,
Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We spent 3 great days (4 adults + 5 children between 5 and 11 years old). The bungalows are simple but so charming (no aircon but 2 bigs fan in our room), with a balcony with sea view if you are lucky. We enjoyed canoe, low ropes activity, fishing, jumping from the low and high decks. Simple things but in a really beautiful and quiet resort.
The food was also simple but very good.
And finally the staff was really nice and helpful, specially with the children. I highly recommend this place.

Room Tip: Ask for the sea view bungalows.
See more room tips
  • Stayed February 2015, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Manager at Telunas Resorts - Telunas Beach Resort, responded to this review, 2 weeks ago
Hi Albane2015,

4 adults + 5 children between the ages of 5 and 11...and you all enjoyed the food and the fun times? Wonderful to hear! It's great that you all took advantage of the activities there at Telunas Beach as well. We think engaging in non-technology-based entertainment is a gift that's too good to forget and it sounds like you all definitely enjoyed that gift to the max!

Thanks so much for the recommendation. Know that our team looks forward to someday hosting you all again!

Dave
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Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we love love love our experience at telunas. the moment we cleared immigration at sekupang, we were received warmly by the telunas staff who were going to accompany us for the boat transfer.

the boat ride to telunas was long, but we enjoyed the scenic views along the way, and our kids, aged 3 and 2, were all curious and excited.

we had our first glimpse of telunas and it was beautiful. rustic, peaceful, just beautiful. the staff were all so warm and welcoming, and nothing seemed of too much trouble for them. upon reaching, we were greeted with cold towels and fresh orange juice. i personally love the scent on the cold towels.

we booked a private chalet with a balcony and we loved it. it was clean, had a queen bed and a bunk bed, and our balcony faced the sunset. (oh, maybe a full length mirror in the room would be good, so that we wouldn't have to keep going to the bathroom to use the face mirror. but that's a personal preference.)

we loved the front deck and the dining area and the lounge and the beach. we loved everything seriously. the beach's great for children and adults alike. on the beach, they had sand toys and balls and hammocks and play areas... we felt like they thought of everything! (maybe having kites on the list would be fun too.) we spent so much time on the beach, just rolling in the sand and water, and we also scouted for mudskippers, hermit crabs and tiny fishes.

if we were to have a down side to the review, it'd be the food. there wasn't much choice for every meal time (to reduce wastage we think) and if you're a picky eater, you might have a problem (although you could tell the kitchen staff beforehand of
your preference). for the food that we had, we felt that it wasn't worth $50 per day per person. (i really liked the sambal belacan and sesame chicken and gulai ikan though.) oh! bring your own favourite snacks! they don't sell much there, it's just us and telunas and the sea and the sky! no one else.

oh! they also provided bait and line for simple fishing. we caught three small fishes, let go of two, and the kitchen staff helped us to fry the third one!

we'd write more but this is getting too lengthy! to sum it up, our 3 year old cried after waving goodbye to the staff when they sent us off at the front deck. he wanted to stay longer! also, we didn't do the jungle waterfall trekking cos we only stayed for 3 days. i think we might have to go back just for that!

(and a shoutout to the bosses, you really have the most awesome staff!)

Stayed February 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Manager at Telunas Resorts - Telunas Beach Resort, responded to this review, 6 days ago
Hello butterandsugar,

Wow - what a compliment! As love is arguably the greatest and most important gift available in the world, we're absolutely flattered and am so glad your 3 year old knew that he was loved -- that in itself is a huge gift to us.

Looking forward to your coming back again and, hopefully, on your next trip, the S$45++ price we charge for the three simple Beach Resort buffet meals will only feel more and more fitting as we ever work to develop and improve all of our offerings.

Thanks again for the kind words. Have an amazing day!
Dave
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Philippines
1 review
5 of 5 stars Reviewed February 21, 2015

Telunas is a wonderful place where God's creation is clearly manifested. First & foremost, the welcome smiles of all the staffs are tremendous. We feel we really belong. It seems that time stood still because we are so much entertained by the beauty of nature and therefore the decision to extend another day was finally made.

  • Stayed February 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave S, Manager at Telunas Resorts - Telunas Beach Resort, responded to this review, 6 days ago
Dear FeBham,

Whenever our guests either extend another day or make their next booking during a stay with us, we consider it a huge encouraging compliment. We're so glad to hear that you were able to enjoy the beauty of nature and the warmth of genuine hospitality. We too are thankful for all we've been given and consider it a privilege to be able to serve thoughtful and spiritually attuned guests.

Know that you and your loved ones are always welcome at Telunas Resorts,

Dave
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Telunas Resorts - Telunas Beach Resort

Address: Jalan Anggrek Luar #23 | Baloi Persero, Riau Islands Province 29442, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Sugi Island
Amenities:
Bar / Lounge Beach Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Sugi Island
Price Range (Based on Average Rates): $
Number of rooms: 16
Official Description (provided by the hotel):
Just 1.5 Hrs from Batam (3+ from Singapore) but a world away, Telunas Resorts has two distinct properties to serve guests seeking rest, relaxation, and fun. Telunas Beach Resort provides "rustic elegance" (i.E., Cozy bed-and-breakfast) while Telunas Private Island provides "simple luxury" (i.E., Comfortable private resort). Built entirely above the water, enjoy Telunas' stunning sea and jungle views and let sea breezes and lapping water ease you to sleep. Facilities: Private Island - 15 sea villas, grand lodge (dining, lounge, etc.); Beach Resort - 10 private chalets, 4 deluxe rooms, 1 multi-family suite, 5 dorms, meeting room, lounge, dining room, private beach. ... more   less 
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Also Known As:
Telunas Beach Hotel Sugi Island
Telunas Beach Hotel Batam
Telunas Beach Batam
Telunas Resorts - Telunas Beach Resort Indonesia/Sugi Island, Riau Islands

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