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“Good hotel - still need service improvement” 4 of 5 stars
Review of Laprima Hotel

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Laprima Hotel
Jl Pantai Pedeh no 8 Manggarai Barat, Labuan Bajo, Flores, Indonesia (Formerly Laprima Hotel)   |  
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Ranked #2 of 6 hotels in Labuan Bajo
Jakarta, Indonesia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“Good hotel - still need service improvement”
4 of 5 stars Reviewed August 27, 2012

-The rooms are clean - excelent
-The facilities
are great, compare to the other hotels in Flores
-The breakfast buffet is good enough to accommodate the guests not really excellent
-I probably was not lucky enough for having the upside down service from them the tour to rinca island and renting the boat for 1 day fishing tour, We have ordered 3 weeks ahead for the fishing tour on the 21st of August, and Rinca island tour for 5 persons on the 22nd of August. They sent us the reconfirmation already and even 2 days before our arrival. On the day we had the tour, the boat was not ready, and they've risen up the price for mostly 2 times than the price that they have offered us (finally they have agreed to accept the price that they have offered for the first time)
The next day for our tour to Rinca Island, they asked us to standby at 6.30 am to take us to the harbour for the tour. We were waiting up to 7.15 am nobody came, we asked the front office about our tour, they could not find out our reservation. The manager did not do anything just walk arround like a nut chicken. Finally the lady (Ryan?) has got the seat for 5 of us for the tour. Arriving at the harbour, we just found out HE DID NOT RESEVED THE TOUR FOR US.
Please to make sure when you arrange any tour
-on the 20th of august on our arrival we came to the restaurant at 8pm, ordered 1 gado-gado (peanut salad), 3 fresh garden salad with thousand island, 3 carbonara pasta and 1 rice with grilled fish, our order ready at 9.30 pm
-Having massage with Ms Mila, the bathroom is so dirty with scale and dirts (probably is not cleaned after used before), and she should be asked to turn off the television and light when giving me massage (they use room 318 for the massage room)
-The most positive thing is, Mr Linus - the owner of the hotel, is quick to response for the needs of the hotel
-The hotel will be great if they can improve their staffs competency to acomodate their guests

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • English first
  • French first
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  • Indonesian first
  • Italian first
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English first
Rome, Lazio, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 14, 2012

The hotel is new and the rooms have an amazing sea view where you can enjoy a beautiful sunset. Pool are is great (could use more sunbeds), beach is not great but you can take trips to other amazing beaches everyday.staff is friendly and hardworking but service is extremely slow.at the reception desk (overpopulated by staff) not everyone is reliable. They will accept your requests and write them down but won't really do much about them. Teddy assured us on a day at 6pm that our trip for the next day was booked but at 11 pm when we were confirming details he scrambled to call and book it as if we had never asked. He then said it was too late to book (previously he gave us an appointment at 730am next day) and then stopped speaking to us. Stenly at reception, although possible the youngest and less experienced is the best! He really came through and took care of us for the rest of our stay! I would put him in charge, seemed the best of all the staff at laprima!definitely good value hotel!

Stayed August 2012, traveled as a couple
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Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 13, 2012

I went there with a friend,the hotel was just open recently,so if you got lucky,great offer price with beachview rooms is available.And hotel pickup is available from airport which is very helpful.Went there for 6days,beautiful stays,great place for hideout.Eventhough its a bit further from main city,foods is good and you can rent hotel car for hop around city of Labuan Bajo.So peaceful place with great views of sunsets everyday.And also had a great dive in Komodo with CNdive operator.thanks to owner Mr.Condo.

Room Tip: just ask the receptions to pick a room with balcony beach views..guarantee you an awesome sunset eve...
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  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 22, 2012

We stayed here in june 2012 for what is available it would have to be one of the best in town location is ok 5-10 min to town clean rooms great staff great pool right on the water , hotel is still new and still needs a few minor things but apart from that all you could ask for , they can arrange all your trips for you at a great price we did a day trip to rinca there was 3 of us total cost $110 with lunch and snorkling gear cant go wrong , would stay again any time

Room Tip: Get the beach view we booked the garden view but they upgraded us for free
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 22, 2012

Hi i wanted to go to see the komodo dragons , so many options where do you start, so i decided to do it on my own , booked the flights with lion air from bali , had no problem with them 20 min late thats ok the plane was there . i booked the hotel i picked Laprima hotel it was great sent them a email with our arrival time and they picked us up at the air port no charge , on arrival i did not have a trip booked to rinca so i went to the docks to look for a boat not so easy found one he wanted $100 for the return trip, plus we had to pay for the park fees ect. went back to the hotel and asked if they arranged tours , which i never do through hotels . they had 6 pages of different tours all you could want to do we picked rinca day trip i did not need to see the same thing on 2 islands and did not want to sleep on the deck of a fishing boat which is what they use for most trips , we met a americian Tom in the lobby and he wanted to do the same tour , total cost for the 3 of us $110 appox which inclueded all the fees (except the camera fee) the even had a light lunch , so they picked us up from the hotel with the boat took us to rinca we saw the dragons , got on the boat stoped on the way home did some snorkling the gear was suppiled , over all a great day out , they droped us on the beach at the hotel we jumped in the pool went up stairs and watched th sunset and had a drink on the balcony of our room, went to town had dinner , walked back to the hotel 5-10 min walk , woke up had breaky got taken to air port caught the plane back to Bali , a trip well worth doing

Room Tip: we had a room facing the water it was great
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Yunderup, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 14, 2012 via mobile

We came from Gili air on a boat cruise 5 days long and were dumped in labunbanbajo at night and really was lost as to we're to stay we stayed at bay view gardens terrace something in a room 60 m up a hill we lugged all our bags ourselves by the time we got to our rooms it was time for breakfast . I looked up all the local hotel close to town but not in town laprima is close to town the hotel is beautiful and had a great 4 night package for 1mil500 with shuttle to and from town inc but normaly 50 thousand or 5 bucks for the day in and out as many times as u want . This hotel was a god send and I was in bajo again I would stay here for sure . The staff just want to help and are happy as great pool clean rooms hit water tv Aircon just ask for a room on the right side of building when looking at beach from lobby as the drain can smell on left but I never smelt it I had a garden view as this was the package 3 nights 4 th free . Chicken sandwich was great at pool . Breakfast is indo style but they will cook u bacon and eggs if u ask . I thank god for this hotel as in town we got hassled always to buy some sort of crap . Made in Italy restaurant is crap and expensive we felt very very ripped off I recommend the Lounge next door nice food cheap . Made in Italy staff great but expensive and food was crap really crap .Komodo island rinca was ok but snorkeling and diving bloody great hire a boat and get amongst . U can catch public transport ( limo) in town lol old mini van costs 5000 or 60 cents to go up and down the street . Don't pay anymore than 5000 to get to hotel or call them and get them to pick u up the travel agents in town will help u get there and book flights out of Bojo . Enjoy laprima it's a nice resort . Tell them Carla from Perth Australia sent u from room 501 . It's hard to call hotel but this is the number won't
always call 62 385 2443700 enjoy the oasis away from bojo hell :-)

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
west australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 11, 2012

We had 2 days here and loved it. Loved the pool which was an amazing size. Yes, still very new, but couldn't fault it.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Laprima Hotel

Also Known As:
Laprima Hotel Labuan Bajo, Flores, Indonesia
Address: Jl Pantai Pedeh no 8 Manggarai Barat, Labuan Bajo, Flores, Indonesia (Formerly Laprima Hotel)
Phone Number:
Location: Indonesia > East Nusa Tenggara > Flores > Labuan Bajo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Labuan Bajo
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
diving centre , speed boat ... more   less 
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