It is a new hotel and the staff is learning the trade. While there are some things which need to be improved, the most crucial factor is in place: the right attitude. The guest was treated very friendly and with a genuine service attitude from the reception (at the airport) to the check-out. The hotel itself was very clean and the facilities were nice; pool, breakfast area and spa. Now the improvements: yes, the hotel could use another lift; the gym ventilation could also be more effective; and it was a bit odd to see some of the staff having breakfast at the same time with the guests. The main shortcoming, however, was the car dispatch. As the hotel is some 2-3 km from the town, the guests rely on hotel transport to reach restaurant, diving school, harbour,... The booking of the car for the trip TO the town was easy. However, coordinating the pick-up was somewhat challenging. Telephone connection was bad, the drivers missed the passengers at meeting point (just passing by!), time pronouncements were vague, etc. This has to be corrected in order to maintain the guest base. Otherwise, it was a lovely experience in the poorest province of Indonesia. There is a great potential for tourism in Labuanbajo. Dont spoil it!
- Also Known As:
- The Jayakarta Suites Komodo-Flores Hotel
- The Jayakarta Suites Komodo-Flores Hotel Labuan Bajo
- The Jayakarta Suites Komodo-Flores Labuan Bajo, Indonesia
Region:
Indonesia >
East Nusa Tenggara >
Flores >
Labuan Bajo
Amenities:
Bar/Lounge
Fitness Center
Free High-Speed Internet
Free Parking
Restaurant
Room Service
Suites
Swimming Pool
Wheelchair access
Ranked #4 of 6 hotels in Labuan Bajo
Price Range:
$
Hotel Class:4 star (4*)
- Official Description (provided by the hotel):
-
The Jayakarta Suites Komodo-Flores is an extraordinary resort located on the white sandy beach in Labuan Bajo surrounded by beautiful sea and amazing mountainous scenery.It is truly a paradise for scuba divers and snorkelers. Other tourist destinations include Mirror & Snake Cave, beautiful waterfalls such as Cunca Rawi & Mount Mbeliling and popular trekking areas. Our resort is only a few minutes away from the Komodo Airport and only 70 minutes by Hotel’s Speed Boat from Komodo Island. Located only 10 minutes by car from the Komodo Airport, our resort offering luxurious accommodation, outstanding service and close access to some of the dive locations in Indonesia.
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