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“Great location...but definitely not luxurious” 2 of 5 stars
Review of Calais Mount Resort

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Calais Mount Resort
4.0 of 5 Condominium   |   6 Adams Avenue, Mount Maunganui, Tauranga, New Zealand   |  
Hotel amenities
Melbourne Australia
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Great location...but definitely not luxurious”
2 of 5 stars Reviewed May 26, 2008

We chose this property because it was highly rated by Qualmark, with 4+ stars.
Don't know how it got that rating, as that was not the experience we had.
I agree with everything that the previous reviewer in November 2007 experienced.
Absolutely tiny room, no-where to put our belongings, unfriendly staff, and worst of all, the crockery and cutlery was dirty. The quilt on the bed was also stained and dirty.
We paid $140, and couldn't believe our bad luck, as everywhere else we stayed in NZ , the apartments were immaculate.

  • Liked — The location, across the road from the natural hot pools and the beach
  • Disliked — Lack of cleanliness and service
  • Stayed May 2008, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Auckland, New Zealand
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 2, 2007

Walked in the room and couldn't believe how small it was for the $130/night we had paid. No drawers for clothes, we were tripping over our luggage so I moved several things around. The bench to cook on was tiny with a tv/dvd player hanging mid-air in the corner that I narrowly avoided hitting my head on. To cook had to move a huge kettle on to the floor to get some room. Toaster was also huge and very much out of proportion for the tiny area. This wouldn't work so reception brought up another. Turned out that powerpoints on benchtop wouldn't work. Used toaster on floor to cook our breakfast. I joked to my partner it was like camping and that I definately would not be doing our breakfast the next day.Windy night with banging noises as wooden blinds of room next door and above vacant rooms were left open. Spa bath - pulled plug out and water came up the drain all over the floor. Used our towels to mop this up so we were short the next morning. .... So much for a relaxing weekend away from Auckland ... I was sooooo glad to get back home.

  • Liked — Lift access to the room
  • Disliked — Lack of space/things not operating properly
  • Stayed October 2007, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Calais Mount Resort

Address: 6 Adams Avenue, Mount Maunganui, Tauranga, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Tauranga > Mount Maunganui
Amenities:
Beach Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #13 of 17 Specialty lodging in Mount Maunganui
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Calais Mount Resort 4*
Official Description (provided by the hotel):
Situated right at the base of Mount Maunganui opposite the famous Salt Water Hot Pools which each guest will get a 20% discount card for multiple visits during your stay. 1 minute walk from the Harbour, cafes and Main Beach. Onsite Award winning restaurant 'The Mount Bistro' Apartments range from Studios through to Two Bedroom + Conservatories. We offer one of the lowest corporate rates in our area. ... more   less 
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