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“Superb location - wonderful” 5 of 5 stars
Review of Capri On Pilot Bay

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Capri On Pilot Bay
5 The Mall, Pilot Bay, Mount Maunganui, Tauranga 3116, New Zealand   |  
Hotel amenities
Hamilton, New Zealand
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
“Superb location - wonderful”
5 of 5 stars Reviewed June 23, 2013

We had a fabulous weekend away. The Capri location is 2nd to none. Free parking, clean tidy and modern unit. Decent sized fridge. Good sized living area. Staff were welcoming, friendly and lived up to an A+ expectation. Enjoyed the local cafe scene, walked the beach, swam at the Hot Pools. All to soon it was time to come home. We will be back.

Room Tip: We were fortunate to have a room upstairs with a view to Pilot Bay. Would book Room 9 again
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 reviews from our community

Traveler rating
    43
    13
    3
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33
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Solo
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed May 13, 2013

Great loacation, very helpful staff and very clean and tidy. Had all we needed and the heated pool was a bonus.
My wife is very fussy and she was impressed with the clean room and bigger than usual rooms.
Unsercover parking for the car was great.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, New Zealand
1 review
5 of 5 stars Reviewed February 21, 2013

We found the Capri a lovely clean, tidy place to stay. we thoroughly enjoyed our stay there and have been coming back for around 3 years now.
We have a very enjoyable view of the harbor and all the coming and going of the ships in port.
It is very handily located just around the corner from the Hot Pools and the Cafe's on the Ocean side.
There is plenty on offer on the harbor side e.g. jet ski's for hire, paddle boarding and a harbor cruise.
We just used the time to relax in our apartment and thoroughly enjoyed our relaxing break.
we would recommend this place.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, NZ
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 13, 2013

We stayed for 3 nights in a 2 bedroom apt with our 2 year old in early Feb and had perfect weather. The apt was a good size with comfortable bed, it was lovely and warm, I don't know what it would be like in winter as there is no heat pump and just a small fan heater. It was a lovely quiet and relaxing place and such an easy walk to both beaches and lots of cafes. Had a great shower. Our 2 year old loved the pool because it had 2 good sized shallow areas as well as the deep part so he could walk around and play in the shallow parts. My only main negative comment would be that although the pool area is quiet and nice there is only one umbrella which is in the middle of a large table, so there isn't much shade.
The managers were helpful and friendly and quick to respond to any requests.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaprionPilotBay, Manager at Capri On Pilot Bay, responded to this review, February 16, 2013
We are pleased you had a lovely stay with us. thank you for your comments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tauranga, New Zealand
1 review
5 of 5 stars Reviewed December 14, 2012

Lovely accomodation with beautiful views of Pilot Bay and the Mount.
Most of all the best ever hosts( Menagers) ,very friendly helpful and child friendly ,always happy to help.Suitable for all ages and families with children ,lovely pool and gym area.Rooms and appartments are very well equiped.I will recommend this place to all my family and friends in Germany and New Zealand.Thank you for all.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaprionPilotBay, Manager at Capri On Pilot Bay, responded to this review, February 16, 2013
Thank you for your comments. Enjoyed getting to know your family. Hope you enjoy your new life in New Zealand
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manaia
1 review
5 of 5 stars Reviewed December 4, 2012

Great place to stay, owners very accomodating and helpful. Have stayed here a few times and it is always a good experience! The pool and gym facilities are great. Right around the corner from the shops and cafes. Great service from first call to check out and beyond! Thanks heaps.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotorua, New Zealand
1 review
5 of 5 stars Reviewed November 24, 2012

Our family enjoyed a wonderful two night stay at the Capri. Fantastic hosts, very clean apartment and a wonderful pool area and gym.So close to the Mount we parked the car and walked everywhere.We will be back.

Room Tip: Corner apartments have two balconies and more sunlight.
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Capri On Pilot Bay

Address: 5 The Mall, Pilot Bay, Mount Maunganui, Tauranga 3116, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Tauranga > Mount Maunganui
Amenities:
Fitness Center with Gym / Workout Room Free Parking Swimming Pool
Hotel Style:
Ranked #2 of 17 Specialty Lodging in Mount Maunganui
Price Range (Based on Average Rates): $$
Number of rooms: 25
Official Description (provided by the hotel):
Capri on Pilot Bay's accommodation is modern, comfortable and situated in the heart of Mount Maunganui. Whether your trip to Mount Maunganui is for holiday or for business, short-term stay or long-term stay, Capri on Pilot Bay offers modern, comfortable and spacious, self-serviced apartments to suit your Mount Maunganui accommodation needs. Our Pilot Bay apartments have great views of either Tauranga harbour or Mount Maunganui itself and is only a stone's throw away from Pilot Bay's waters edge or a leisurely stroll to Mount Maunganui's main beach. Each luxurious apartment is equipped with full kitchen and bathroom facilities including satinjet massage showers and a laundry - so you will have everything you need for your Mount Maunganui holiday. Facilities Capri on Pilot Bay has a great range of facilities available for use during your stay, including: • Gymnasium • Swimming pool • BBQ area • Covered parking (you can even park your boat here - just let us know in advance) • Babysitting service - contact us for more information • Wireless Internet • 60 Sky Channels Location Mount Maunganui is a popular holiday destination - it's surrounded by beautiful beaches, the streets are lined with great cafes and restaurants and Capri on Pilot Bay - your Mount Maunganui accommodation - is right in the heart of it. Our handy off-street location ensures your stay will be private and quiet. ... more   less 
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