Was spoken to very rudely by owner of hotel, not once but on two differant occasions. We were made to feel very uncomfortable about requesting another room when the one we were given didn't suit us because we had small children and there was a mezzadine floor which we felt was unsafe. We were given a smaller room which was fine but he made us feel like it was such a bother for him.
I really don't know why people like this are in the business of hospitality.
- Official Description (provided by the hotel):
- Friendly hosts welcome you to 16 quality, spacious fully self-contained units with heated swimming pool, just minutes from all amenities. Beach, shops - Bayfair Mall, Baywave aquatic centre, Baypark stadium, both Omanu and Mount Maunganui Golf Courses. Mini putt, driving range. A short drive to airport - Complimentary transfers available. Wireless internet. 30 seat conference facility. ... more less
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