We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“It's a 3 Star --- So have to accept 3 Star” 4 of 5 stars
Review of Fantasy Island Beach Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Fantasy Island Beach Resort to your Saves list
Fantasy Island Beach Resort
3.0 of 5 Resort (All-Inclusive)   |   Carretera Pavimentada Ppal, French Harbour, French Harbour, Honduras   |  
Hotel amenities
Ranked #4 of 4 Hotels in French Harbour
Kawartha Lakes, Canada
1 review
2 helpful votes 2 helpful votes
“It's a 3 Star --- So have to accept 3 Star”
4 of 5 stars Reviewed January 22, 2014

This is our 4th visit to Fantasy Isl. Resort. From the reviews previously posted, we had low expectations but we were pleasantly surprised. The meals did not have a lot of selection but with the small number of patrons that were there that is expected but the meals were good and varied thru out the week. Service was excellent and the employees were friendly and courteous. The facility does need a lot of TLC, maintenance and updating. Beach was fantastic and snorkeling couldn't be better for seeing marine life. The bar and staff were just great.
The dive shop and staff are just fantastic and we wouldn't expect anything less from these great people. The diving was great. The weather wasn't perfect and bugs were hell but can't blame that on Fantasy Isl. Resort. There were 7 in our party (4 divers - 3 snorkelers) and all in all we had a great time.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisa G, Director of Sales at Fantasy Island Beach Resort, responded to this review, January 25, 2014
Dear Tony R,

On behalf of the entire staff of Fantasy Island Beach Resort, I would like to express our sincere gratitude for choosing us for your recent Holiday.

We, thank you for taking the time to share your holiday experiences. Your comments are very important to us as we strive to perfect our hotel. It was a pleasure for us to have had this opportunity of being your host and we are glad that you and your family have had an enjoyable and memorable stay.

We are looking forward to seeing you again at Fantasy Island Beach Resort.

Yours Sincerely,

ELISA GOMEZ
Gerente de ventas / Sales Manager
Fantasy Island Beach Resort, Dive & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

532 reviews from our community

Traveler rating
    99
    189
    109
    71
    64
See reviews for
84
191
20
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Rio Dulce
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 14, 2014

We spent 7 weeks on our yacht in Fantasy Island marina, and it was a superb experience. The location is fantastic, the dock master (Jerry) bends over backwards for cruisers, and overall the marina is good, with lots of activity organized in a communal way.
Exception is where the hotel side of management is involved. The hotel is rather run down, water supply is disastrous, and service quite unfriendly. What a pity to let such a prime location go to waste (hotel side), and what a pleasure to be in the marina.
Only come here on a boat!

Room Tip: All above ratings are for the marina only. It would be one star for the hotel in pretty much every c...
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisa G, Director of Sales at Fantasy Island Beach Resort, responded to this review, January 25, 2014
Dear zecmanriodulce,

On Behalf of Fantasy Island Beach Resort, I would like to express our gratitude to you for choosing our hotel and it was a great honor to be your hosts during your stay in Roatan.

We welcome and encourage our guests to provide us with their feedback of the experiences encountered within our resort. Your comments are important and extremely beneficial to us. With these comments, we receive an indication of where our services excel and in which areas that we have opportunities for improvement. We respect your opinions and we have taken your feedback very seriously.

From your post in this site we have noticed that there were some areas of our hotel that you rated unfavorably. We would like to express our most sincere apologies to you for not completely fulfilling your expectations.

It would be my distinct pleasure to welcome you back to the Fantasy Island Resort and we would feel much honored to be graced with your presence once again in the near future.

Yours sincerely,

ELISA GOMEZ
Sales Manager
Fantasy Island Beach Resort, Dive & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marina del Rey, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 27, 2013

Our large dive group did an all inclusive trip. This included basic drinks, 3 buffet meals per day, and 3 boat dives per day. I would give the dive operations a 5 star and the resort 3 star if I could.

The resort grounds are secluded and very nice with a pretty, protected beach cove with a snorkeling park and a ship wreck and airplane wreck accessible from the beach or they will drop you by boat.

The staff was very nice and very helpful throughout from the room, desk, bar, restaurant, and dive staff. No complaints from me for any of these people. They all worked long and hard yet were pleasant and smiling all of the time.

This place is a good value type resort, not fancy. The rooms are basic and the beds are a bit hard. The food was average but always something decent with fruit and desserts always available. They also did a big Thanksgiving night dinner party for us. My room had hot water but low pressure. Some other rooms had pressure but warm water. There were also two water outages while we were there but at least one was caused by a big storm. One of their two wells produces water that is a bit salty. You should not drink the faucet water anyway but the slight salt is sometimes noticeable in the shower. Finally, the internet was pretty spotty and generally not available in most of the rooms. This is probably my biggest complaint as it is an easy thing to fix. Internet in the lobby/bar area is pretty decent.

Remember, this is in the Caribbean in a developing nation - have appropriate expectations and you'll have a great time.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisa G, Director of Sales at Fantasy Island Beach Resort, responded to this review, January 25, 2014
Dear kabrink,

On behalf of the entire staff of Fantasy Island Beach Resort, I would like to express our sincere gratitude for choosing us for your recent Holiday.

We, thank you for taking the time to share your holiday experiences. Your comments are very important to us as we strive to perfect our hotel. It was a pleasure for us to have had this opportunity of being your host and we are glad that you and your family have had an enjoyable and memorable stay.

We are looking forward to seeing you again at Fantasy Island Beach Resort.

Yours Sincerely,

ELISA GOMEZ
Gerente de ventas / Sales Manager
Fantasy Island Beach Resort, Dive & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed December 16, 2013

I gave a review before and this is an update and a summary. I just can't believe some of the reviews I read, we booked our trip based on promises of updates and new management....

1) Beach is nice looking and snorkeling is nice

Now the rest of the story
Half our group were down with diarrhea and vomiting and many others on the flight were too, the food and water and even the drinks are.... suspect .

1) There is no chance of a refund, discount or credit from Nolitours/Transat, offered a better room on the next visit... that will NEVER happen. I used going back to Roatan as a threat to get help picking a new place to go next time, I got alot of help fast, no one in our family ever wants to even go back to that island now!
2) Little sleep as the beds we slept in were uncomfortable frames help up by 2"x3" and one was broken. The roosters will wake you up at 5am and 6am every morning.
3) The room smelled moldy and the windows do not open to air the room out.
4) The room is run down (you can see my pictures from before)
5) The view was of an old boat dump and bushes.
6) The water from the tap was undrinkable do not let it even touch your tooth brush etc. and the food is only for a few hours each day and we got sick from either the food or water/drinks.
7) Watch out for staff giving you drinks were the ice is from the tap water it will turn salty.
8) The TV did not work all week and repeated requests were ignored ... with a smile.
9) The days it was not windy you got ate by bugs.
10) The boats going in and out make snorkeling actually dangerous and rather than slow down and wait they just yell rudely at you and zoom through.
11) The jelly fish larva/sea lice drove us out of the water a couple days.
12) The staff will lie to you about "extra charge" that are actually included, bus times and being able to change rooms. "come back at 1pm tomorrow" .... "oh the rooms are all full" ....
13) After almost a two hour wait another resort gave our group a ride and one suitcase survived the flight but was broken by the guy throwing... and I do mean throwing it into the back of the truck.
14) Monkeys will steal stuff off the deck and you can't leave the doors open to air out the room as the bugs and monkeys will get in.
15) Others in our flight complained about no hot water all week and we often had no water for several hours.... so picture diarrhea and not being able to flush for sometimes a couple hours.
16) There are other issues like the big groups from cruise ships and they seem to be dumping on the mainland side of the island as the bottom looks grey on that side of the island and the hose running out to the middle of the beach seems to be pumping something out there...???? and the huge pipe they were burying going out to the beach... ??? there is more but they are items I can't confirm.

So all in all, bad food, bad water, bad smelling rooms, bad beds.... I was too sick most of the week to do any diving but they seemed like nice guys when I talked to them the first day so I can't say anything about them.

Room Tip: At another resort
See more room tips
  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisa G, Director of Sales at Fantasy Island Beach Resort, responded to this review, January 25, 2014
Dear T0dd7654321,

On Behalf of Fantasy Island Beach Resort, I would like to express our gratitude to you for choosing our hotel and it was a great honor to be your hosts during your stay in Roatan.

We welcome and encourage our guests to provide us with their feedback of the experiences encountered within our resort. Your comments are important and extremely beneficial to us. With these comments, we receive an indication of where our services excel and in which areas that we have opportunities for improvement.
We respect your opinions and we have taken your feedback very seriously.

From your post in this site we have noticed that there were some areas of our hotel that you rated unfavorably. We would like to express our most sincere apologies to you for not completely fulfilling your expectations.

It would be my distinct pleasure to welcome you back to the Fantasy Island Resort and we would feel much honored to be graced with your presence once again in the near future.

Yours sincerely,

ELISA GOMEZ
Relaciones Publicas / PR
Fantasy Island Beach Resort, Dive & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 11, 2013

Fantasy Island is a relaxing, Diver's Paradise ! We spent 8 nights, enjoying all the resort had to offer and I highly recommend it to all who love the ocean.

This all-inclusive room/food/alcohol/diving package is affordable and you get a lot of bang for your buck!

The resort is under new management, and they are remodeling the property, so I highly recommend getting an updated room. Am confident most, if not all the rooms will be completed during 2014. Many of the staff have been there for years, and you can tell they love their jobs - the customer service was outstanding.

First, the diving .... The resort's dive shop has rental gear, a fleet of well-maintained dive boats, and the crew is outstanding ! Darren and Mark were our dive guides, and Pedro, our captain have been in these waters all their lives and it really shows ! They really took good care of any divers needing help, and safety was their foremost concern. The ocean is calm most days, and although we had some weather, the critter encounters were awesome ... from seahorses, to big black groupers off the wall, free-swimming eels, and lionfish hunting for those brave enough. Especially cool was a solefish that was only 2.5 inches long fluttering in the sand. Unlike the other resorts, you get 3 boat dives each day. On request, they will drop you at the Prince Albert Wreck on the way back, and you can leave your tank at the gazebo when you finish. Shore diving from the gazebo is allowed anytime you wish. Boat night dive was available, but I like my wine after dinner .....

There is nitrox available, with a small upcharge.

The food was plentiful and good. The daily soup was a real highlight, varied and delicious! Fresh fruit and salad bar, and buffet style hot foods included a few gourmet items, but mostly it is just good down-home kind of cooking. Thanksgiving dinner included turkey as well as many other items, and entertainment. We even sampled the lionfish filet, very tasty .... we have to control this invasive specie, and I can't think of a better way.

Speaking of entertainment .... the juggler, Victor was excellent !

I also highly recommend a massage from Loretta - great relaxation after a full day of diving, or if you get rained out. If you are expecting a 5 star resort this is not the place for you .... but if you like your luxury underwater and want good room, good food and plenty of it, and a relaxing vacation, this is the resort for you !!

Room Tip: I always enjoy a view of the ocean ....
See more room tips
  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisa G, Director of Sales at Fantasy Island Beach Resort, responded to this review, January 25, 2014
Dear DivingTemptress,

Dear Mr. and Mrs.

On behalf of the entire staff of Fantasy Island Beach Resort, I would like to express our sincere gratitude for choosing us for your recent Holiday.

We, thank you for taking the time to share your holiday experiences. Your comments are very important to us as we strive to perfect our hotel. It was a pleasure for us to have had this opportunity of being your host and we are glad that you and your family have had an enjoyable and memorable stay.

We are looking forward to seeing you again at Fantasy Island Beach Resort.

Yours Sincerely,

ELISA GOMEZ
Gerente de ventas / Sales Manager
Fantasy Island Beach Resort, Dive & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Culver City, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 1, 2013

My husband and I just got back from a seven day trip to Roatan. We booked an all inclusive package with the Fantasy Island resort and had a great time. The staff is super friendly and always went out of their way to help with any special requests or answer any questions. During mealtime, the staff brings you unlimited drinks. The food is alright - it's a buffet and can start to be tiring after awhile but I always found something I could eat during each meal.

The diving crew is outstanding. The head DM, Daryn, is a great easygoing DM. He always made sure to point out the interesting and unusual items on the dive and was very relaxed about us lagging behind the group to take pictures or look closer at things. We were there during a very rainy season so the visibility was not amazing but the reef still had a lot of color and we saw quite a few seahorses. The only thing I would advise the diver to beware of on the dives is the morary eels -- these eels are always out swimming and seem to not be afraid of the divers. Make sure to keep your hands close when they are nearby to avoid being bitten.

The dive operation is also super supportive with the beach dives - they'll even take you over to spots in the boat to start your beach dive. When you finish your dive at the nearby gazebo, you simply leave your tank there and walk back to the dive shop. The boat actually even came back and picked us up a few times. Right off the beach you can dive a really great wreck, an old airplane and a very nice wall which had a lot of life.

At the dive shop, they had a very secure locker area where we left our gear all week. It made it easy to bring it out and load it up for the three boat dives a day. The crew always provided fresh towels for both the morning dives and afternoon dive so you didn't even have to bring a towel on the boat.

We stayed in unit 103 - our unit was clean and comfy and the AC worked great. We had hot showers all week and fresh towels every day. They have a shuttle service available to take you into town and they also helped us arrange a shark diving trip with the Waihuka Dive Center.

On the resort itself lives an adorable family of white faced monkeys that will come right up and visit you (even crawl onto your shoulders if you let them) and there are birds, iquanas and other animals living on the property. I always felt very safe and secure on the property and didn't even bother to use the safe in our place.

I would definitely recommend this place to anyone who isn't expecting a 5 star experience for a 3 star price. If you've been affordably priced resorts in the Caribbean before, then you will not be disappointed by this place. A couple of tips if you decide to go:

- rooms on the 1st floor closer to the front desk seem to be nicer than rooms on the 2nd floor

- buy some snacks in town if you are the type of diver that gets super hungry in between dives. My husband and I made peanut butter and jelly sandwiches that we ate in between dive 1 and dive 2. The boat had some fruit available but the sandwiches really worked well for us.

- the faucet water is filtered salt water. Buy a gallon of water to use to rinse your teeth after brushing.

- if you are going during the rainy season, bring a rain jacket to wear on the boat. If it's windy it can be especially cold, although the water was always warm.

- benadryl or other antihistamines are a must to help with any bug bites you might get
.
- there is a little island just next to this one that has a very interesting zoo on it with some really cool animals. Take the kayak out and paddle over there - you won't be disappointed.

Room Tip: Rooms on the 1st floor closer to the front desk seem to be nicer than rooms on the 2nd floor. We sta...
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisa G, Director of Sales at Fantasy Island Beach Resort, responded to this review, January 25, 2014
Dear 78brooke,

On behalf of the entire staff of Fantasy Island Beach Resort, I would like to express our sincere gratitude for choosing us for your recent Holiday.

We, thank you for taking the time to share your holiday experiences. Your comments are very important to us as we strive to perfect our hotel. It was a pleasure for us to have had this opportunity of being your host and we are glad that you and your family have had an enjoyable and memorable stay.

We are looking forward to seeing you again at Fantasy Island Beach Resort.

Yours Sincerely,

ELISA GOMEZ
Gerente de ventas / Sales Manager
Fantasy Island Beach Resort, Dive & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
106 helpful votes 106 helpful votes
1 of 5 stars Reviewed November 24, 2013

returned back after the 1st trip we liked, in 2006.
at the time, it was a very modest, but wuiet place, where most people would leave in the morning to dive and the others coud snorkel by the hotel or relax on the quiet beach. 6 monkeys would come and run around the pa,n trees, we fed wild lemurs behind the restaurant balcony, had dinners among tropical leaves on the open terrace of the main buffer on the 2nd fl. above the reception and had lunches at the lovely tables with red fabric tableclothes and soft cushioned chairs outside, almost on the sand, by the water, in the shade of the palm trees. That was all in 2006.
In Dec., 2012 it became: 3 days out of 6 full days (7 nights) the hotel's beach is used to bring hords of cruise passengers! It isno longer a hotel on "its own private island", as it is still being advertised in Canada! More than that, the hotel's stuff and the tour guides of the cruise ships, preparing for the invasion of crowds of cruise people for the whle day, show up on the Fantasy Island's "private" beach, right in front of our room, COLLECT the guests belongings and towels and THROW them in one pile (you get cgarged a LOT of money for "losing" your towel!). The guestys of the hotel who had left those towels may be in the room changing into their swui wear or having breakfast before returnikng to their chairs, but it does not matter. TThe chairs gets emptied, the ounges get all moved and lined up. We apppriached them and asked them not to touch our stuff and asked them what was guing on. We were rudely toold that we needed to leave, as they were expecting 200 people!

The hotel and the beach were very small to accomodate so many invaders! Not to mention that as the hotel's own guests, we had to count for somegtning, but not at all! When we pointed out that we were from the room right by the umbrella and that the small bay gets the sun only in the middle, from where we were being thrown out, it did not matter. We went to speak to the reception, to no avail. The PR rep woman came to our lunges by our room and told us to move toward the bar, where the music was loud and there is shade till very last part of the day, because the premium part of the bay (small beac j) was for the cruise people! Once they arrived, it was like al hell broke lose. They would grab the lounges, move them almost on the top of your head, 10 people under one palapa, it was ridiculous! I guess on a ship, they are used to elbowing their way through everything...makes you pity anyone going on any cruises like that...

The hotel's ad says t has 2 bars, including a pool bar. The pool is tiny, dirty, no one ever swims there, may be a couple of toddlers once in a week. The bar was not open ONCE! It wsas premium, X-mas week!
The one lobby bar has one small counter from the lobby side and an opening window toward the ourside wooden deck with 3-4 tables there. All the hotel's guests who are not gone diving at that time PLUS 200 cruise invaders, woujld be ATTACKING one bartender!~ If you wanted a drink, a cocktail, a beer or simply a glass of plain drinking water, there was NOWHERE else to get that!! It did not matter that the hotel is all inclusive, we could not get the drinks. The cruise people were lining up and paying 16.00 a drink, so AI guests were not a priority for anyone...

There are No snack bar, no ice cream, no coffee, nothing else in between meals, only this one small bar with line ups of cruise passengers!

If you bring your own snacks and think it's OK, I willjust go to my room if I ma ungry or thirsty, not at all! The fridge does NOT get filled at all - no coke, no fruits,nothing. empty fridge. In it, we had a jug of water that was supposed to be for drinking and brushing teeth. Everwhere it says, Do not drink, do not brush teeth.
The problem is that that jug got filled only may be 3 times in a whole week and between brushing our teeth twice a day and having some water to put into our cups to take to the beach, we had nothing left very fast, yet with the impossible access to the one and only bar, we had nowhere else to get water! We would even put the empty jug in the middle of the floor - for the maid to make sure she would see it, but she would just pick it up and place it empty on TOP of the fridge, still with no water. In the meaintime, we were being told that the water would be supplied in the room!

The one and only buffet restaurant has vecome a disaster! They completely closwed down the open air terrace, so you have no outside places to eat at all, it is insiide one large and dark room, very very hot. A//c either did noy exist or was always off. On the first day, the fans in the ceiling were going and we chose our table based on that. After that, for the rest of the week, every time we asked the staff to put on the a/c or to turn on the fans, pointing at them, they would open a large window, which pprovided no breeze anyway, and prop it wiith the near by chaurm, even if it a chair of an eating guest! The glass of the large propped open window would bang on the chair back, threatening to break. The room remained unbearably hot.

The wine at dinner was red, undrinkable. People were leaving it behind and buying their own off the property.

The food was to keep you from starving, that's it. poor choice. Desserts were one tray of some pastries, which woujld disappear and the rest of us would have nothing for dessert. One woman was saying she was allergic to ti and wanted ice cream. Then they would bring it. People would be lining ujp waiting for the prpmised ice cream, they woluld bring one small metal tay of it, that's all. Coffee carafe was almost alwasy empty. There were never any normal cups, only plastic cups to drink from, even at dinner, at the tables, even for hot coffee or tea! They did not serve hot drinks ,we had to go and hunt down some help trying to tell them that there is again no coffee in the machine on the small table by the hot buffet counters, and they would bring it, and we would fill out miserable plastic cups and carry them carefully (are they even meant for hot drinks?) to our tables. There was never any cream or milk. I think 2 times in a week we saw EMPTY milk cartons sitting in the heat by the coffee carafe, but nothing but dry coffee whitener to put into our plastic cups if you do not take your coffee black... Spoons were hard to find to mix the powder into it, too...

TThe cruise passenger invasion was vgoing to be for 1 day, turned into 1.5 days (in reality, was 2 full days), and then into 3 dull days. Out of 6 days on the resort, we were UNable to stay on the beach of our hotel we had paid CRAZY money for at this high season. One time, we were told that the one side of the beach was "reserved" for the hotel's guests. What?! We had to leave the area by our room and go to one side, which was always in the shade, because, again, the premium middle, always sunny area of the small bay was for the cruise invaders...We decided to move to the side, thinking, OK, let the cruise people be all around our room, hopefully, they will leave soon. Nope, they would stay tiill early evening, way past lunch, and the organ izers would bring the SECOND group ot invaders, place them right next to us, overing on the side, sand announce, "These chairs are for you" . So the middle, sunny part of the small beach was for the first hunderds or so people, and the side where we had been told the guests had to hide, was now for some other group thay had allowed to descend on us.

So we were on a "private" islands, paying premium money for the holiday week, to be treated like absolute garbage.

In 2006, one of our best memories and pictures were taken during lunch, at the outside buffet by the water. All week in Dec. 2012, the buffet there remained closed. The tables with red fabric tableclothes were all gone, the chairs with pillow, too, replaced by old wooden dark picnic tables, which remained empty all week, no food was ever served there at any time of the day. All 3 meals a day were upstairs in the 2nd floor hot restaurant with few lights and no a/c or even working fans, with hot plastic cups and disgusting wine no one drank. Were they saving electricity and everything else? We had no idea! A ton of people, and all in such condition!

Room: on the beach, but rotten porch, scary to step on it, it had rotted through in many places, boards were broken. No furniture of any kind on the porch to place a swim. wear to dry. No rod or hooks in the batrhoom for it either. Absolutely nowhere! Upon arrival, the sink was filled with dirty water, sand, and the water was standing in it. The safe did not work and probably requried new battteries. The callled worker spoke no English, b ut was able to remove the pipes underneath the wink (!), cleared the drain (what, before our arrival they thought the room was prepared?!), the sink remained dirty and sandy, but without standing water. He also fixed with the safe. We pointed to some other balconies and said we needed a chair, a small plastic stool to use as a table, etc. for the outside porch. He promised to get some. It NEVER happenered. We dragged beach furniture from far away and fit it up the stairs on our porch, kept our wet towels on it.

Beach towels. We were using the SAME wet sandy towels ALL week, because no matter when we asked in the reception (no special towel hut on the beach), they were always out of the towels! There were people using their own. We had our own plus the hotel's dirty wet ones all week!!! We tried every day, from morning till night, to exchange our towels, and 4 times on our last fuull day, all to no avail.

On the 3rd day of battling the invasions of crowds of cruise passengers, we knew we could not tolerate this any more and hired a private guide who took us around the island for a whole day. We had prearranged it by e-mail from home, but were not sure when and if we would actually call him, but when we saw that the cruise invasion was going to come for the 3rd full day, we called him and said, Come get us tomorrow". We chose to pay him a lot of money plus had to pay entrance fees to a few places where we wanted to go on the way, plus for the mangroves boat, and the tour was not without its own problems, but the only reason for our need to go with this local guy was because stahing on the |private" island was intolerable.

It was so bad that an American family with 2 kids where dad and a teen son were snorkelling and mpom and a baby were on the beach, left this hotel eithout any guarantees of getting the 2nd week of they money back, but they were telling us they just could not live there anyt more and had noticed some hotel on the way which looks much better and they had arranged to spend the rest of their vacation there, no matter what happens to the $ tnhey had alreadty paid for "Fantasy Island". They had just had it.

Sleep quality

1 ) We had bugs (small, tiny red "ants") everywhere in the room. On 1-2 nights, they were everywhere in our bed! We spent hours killing them and crawling after them all over the sheets and pillow cases. They bit so bad - we have photos of our arms and legs being abs. covered in huge bites...the hotel fumigated outside the property, as we were told, but our complaints about tje bugs inside the room, the old windows that cld nto completeley close and the bugs in bed, did not lead to anything. We had no food lying around, but if we opened Pringles and dropped a tiny crumb on the floor without noticing it right away, a minute later it would be abs. covered with a pile of insects!

2) re: sleep
In addition, EVERY NIGHT at 4-5 am and on, non-stop, we were woken up by the employees' or hotel's roosters and geese, who made huge noise right by the hotel, on the opposite side of the hotel's low rise rooms from the beach. They were free running and did not let anyone sleep. There are akso a few peacocks, who made high, loud, peircing noises at any time of the night and morning, waking up everyone. If you ahve ever heard a peacock cry, you would recognize it everywhere.
The same geese waking us up before dawn, were chasing after anyone trying to make their way from the room toward the main lobby, which wads the olnly access to the only restaurant on the 2nd fl. above the lobby. The geese spend the evenings in the bushes, blocking the only path (unless you go back to the beach and sand) between the rooms and the lobby and would flap their wings and hiss at anyone trying to pass by.. Of course no one did. The hotel did nothing about either of this. The property has very little light, so running from the geese on uneven suurface and slippery tiles by the pool (no one used it, they were green tiles) in the virtual darkness, all because we want to get to the restaurant to have something to eat - whose idea of an expensive X-mas vacation is it??
3) One morning, we woke up before 7 am from banging - a group of employees decided it was a great time to be HAMMERING wooden steps of the building next to our room, at 6-7 in the morning!!


There was vertually no entertainment to speak of.

The 6 cappucin semi-wild monkeys back in 2006 half died and now there were only 3 left. The cooks had never even heard about the lemurs that used to come nightly back in 2006. There are 2 large iguanas crawing on the property. The zoo that used to amuse us in 2006 - one right behind the rooms and more animals up the hill, at the back they had deer, parrots, what not... It is all gone now...I think there was 1 cage with 2 sad parrots, that is all. Something tells me it is not animal loving locals who found a better life (released?) for those animals, it's just a result of cost saving "efforts" or neglect that the animals are no longer there.

Sports: there are about 4 kayaks avialable to all inclusive guests, but the cruise passengers grab them, too, and pass them on from one family member to another all day long, the hotel does not participate or su[pervise or provide more eqiupment during the "invasion". The kayaks have broken ors. People run to each other asking if they can take someone else's orr or take their kayak to have a go... Pathetic. There is no other equipment provided. we did not see an emplooyee or a funcitioning booth from which the eqipment coulod be rented or taken as a part of the all inclusive, like the hotel does not view it as their responsibility, and it is a small place, not like we could have missed it.


Marina/water life
Passed a small row of trees, there is a hotel's own marina. In 2006, it was a quiet place, whhere the divers would leave from, andf the rest of the time one would safely snorkel alll around the bay, incl. the rocky ends on each side, filled with coral and fish. Now the coral is dead, though there is still some fish, not as much as before. Still saw lion fish, puffers, squid cloud, octopus, but again ,it's all in comparison, not like back in 2006 - the coral by the hotel is dying and is being broken off by crazy crowds of invaders brought there for a day, so they do not care, nor are they told not to step on it, etc.

There is CONSTANT BOAT TRAFFIC, at high speed, snorkelling is no longer safe. Speed boats and smallish ships iwth rousists go back and forth, leaving the marina and cutting very close to the swimming hotel's guests right inside the small secluded bay, supposedly "private". It is all done from the hotel, by the hotel.

If you want to dive on Roatan, why pay All Inclusive prices for the services we paid for , but never received? It is a joke the way they "care" about the guests once they get you there. Very sad. We could have gone to a million places on earth, but we chose to go back to Fantasy Island, and what a disaster. The managements supposedly changed since the time of our 1st visit. Whatever the reason is, the hotel has gone to hell, treated us, the paying guests, like dirt, we basically could not use the beach for 3 days out of 6 (but we are sure they charged the cruise people a ton of money and brought them to use our guests' chairs and to kick us out!), and etc, etc. - see above, make your own conclusions... There must be better places on Roatan to dive from!

a HUGE and expensive mistake on our part, never again!! Do you want to be like those people we met there who had paid for 2 weeks and were running the hell away after the first one, no matter that the hotel had been paid for? Up to you...but we had learned our lesson....

Room Tip: noisy (animals wake you up at 4-5 am daily), rotten steps, bugs everywhere in the room, incl. in bed...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Fantasy Island Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fantasy Island Beach Resort

Address: Carretera Pavimentada Ppal, French Harbour, French Harbour, Honduras
Location: Honduras > Bay Islands > Roatan > French Harbour
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in French Harbour
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Fantasy Island Beach Resort 3*
Number of rooms: 115
Official Description (provided by the hotel):
Enjoy the best of the Caribbean at Fantasy Island Beach Resort, Dive and Marina! Our Roatan, Honduras resort is located on its own 21 acre private island. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, TripOnline SA, Despegar.com, Hotels.com, Travelocity, Odigeo and Tingo so you can book your Fantasy Island Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fantasy Island Beach Hotel Roatan
Fantasy Island Beach Roatan
Fantasy Island Roatan
Fantasy Island Beach Resort Roatan, Honduras

Owners: What's your side of the story?

If you own or manage Fantasy Island Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.