I stayed just one night and all in all it was very nice but I didn't feel the quality of the hotel lived up to the price.
I splashed out hoping for one night of luxury but the touches that make a hotel really special weren't there. There was chipped paint work and some general wear and tear in the room that I would expect from a £145 a night stay. I stayed in the Holiday Inn couple of days later and found the comfort level the same although less than half the price!
The staff and service in the restaurant was also not the best. Staff were a bit prickly and kept guests waiting without apology. The food in the restaurant was really good but again let down by slow and unfriendly service.
I was also surprised to learn that what we ordered for breakfast the next day wasn't included in the price. It's just the bread and jam that is offered as included although staff did waive the cost for me as it wasn't clear when we ordered that we would have to pay extra.
It's a shame because the area could use a great quality hotel and this could be it if they hired more staff. Generally I had a nice time but felt a bit ripped off.
- Official Description (provided by the hotel):
- Welcome to our restaurant with rooms across the road the the beach. Inspired by the coastal motels you might find in California, we're a bit shabby chic, but above all relaxed and welcoming. Almost all of our food is sourced within 15 miles of us, most of it only hours old. Our beds are the most comfortable we could find (we tried a lot). Our beach is extraordinary. In 2014 we were included in The Sunday Times 'Top 100 UK Hotels - for foodies'. ... more less
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- Also Known As:
- The Place At Beach
- Place At The Beach Rye