I've been taking tourist clients to Shipudei HaKikar for years--whenever I can arrange to be in town at lunch time, and occasionally for dinner too.
Within the restaurant, you basically have two options:
1. Sit-down--as other reviewers have addressed. Yes, many salads brought to the table immediately. Fresh hot out of the hearth oven laffa (flat bread). Then, they take your orders for meat--usually skewers (a portion is two), or they have steaks, etc. Service is good and fast; salads are always fresh--made by the mother of the family who has always owned and operated the place. I was once taken into the kitchen--so can attest that it's clean.
2. Sandwich stand-up or take-away--Walk up to the glass display case in front of the grill master, and choose which two skewers you want in your sandwich. The grill master takes them from the refrigerator case and puts them on the fire. He might have a dozen orders going simultaneously--some for table service, some for take-away, some for sandwiches. Somehow, miraculously, every portion comes off at the right time, and goes to the right place. As your meat nears perfection, you're given a laffa or baguette (your choice) and directed to the salad bar behind you. Put in whatever salads, as many of each as you want, and return to the grill master. He'll put your meat in, fold and wrap the sandwich, and you're ready to eat. There's usually a table or two in the restaurant set-aside for sandwich eaters; once we ate at picnic tables outside; or you can sit on the grass, or you can take away. Fast, inexpensive, great, authentic.
As another reviewer noted, the same owners have a falafel-shwarma restaurant right across the street. My last group really had a hankering for shwarma and we were in Bet Shean at lunch time--so I took them there. What can I say--excellent. Only drawback was that we were 11 people, so not enough rest rooms. No prob--I took several of the group across to the 'mother' restaurant.
So again--great! Don't miss it.
If you own or manage Shipudei Hakikar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.