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“Very comfortable stay, friendly and helpfull” 5 of 5 stars
Review of Old Rectory Hotel

Old Rectory Hotel
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Old Rectory Hotel
Sandhill Lane, Sutton on Derwent YO41 4BX, England   |  
Hotel amenities
Isle of Wight, United Kingdom
1 review
“Very comfortable stay, friendly and helpfull”
5 of 5 stars Reviewed August 14, 2012

First visit to York, really nice room, friendly owner. Very nice cooked breakfast, all round great place to stay. Nice pub just down the road, less than two minutes walk that served one of the best fillet steaks I have ever had, park and ride nearby for town centre. Lots to see and do around York not enough time to see it all on my short trip but will definitely try and come again to visit. I'd recommend the Old Rectory to anyone looking for a place to stay near the town but wanting a quite rural location.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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30 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Birmingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 4, 2012

My sister and I selected The Old Rectory for a five night stay. What a disappointment this turned out to be. In spite of a lovely location, an elegant building and tasteful decor there was no hospitality whatsoever. The combination of a diffident host and an arrogant hostess failed to generate a welcoming atmosphere.

The first question we were asked was what did we want for breakfast and to give a time. Our request for breakfast at 8.00 was reluctantly agreed. On entering our room it was pointed out to us that the shower mechanism was faulty but a 'good push' would activate the water flow. This 'good push' turned out to be beyond the strength of two older ladies. Further to this the general design of the bathroom, with inadequate storage for toiletries, although it looked pretty, with no hand rails, it was also unsafe.

We drew this to the attention of the hostess after the frugal breakfast only to find that she too couldn't activate the shower. A request after this for a change of room was met with further reluctance, it being 'the girl's' day off and she was not keen to start servicing a room for our benefit. Further to this the mention of the window blind in the bathroom being faulty brought about more irritable body language. This arrogant attitude was most unwelcome.

There was no point then mentioning that the room was set for one person only and the other aspects of the bedroom design that were impractical, no suitcase storage and impractical seating etc. Other than the above there was no other public room in which to relax and the garden, lovely though it was, had no facility for guests to sit and enjoy it.

From the point of view of visiting guests there was a total lack of information about the local attractions which had influenced our choice of location.

In any service industry the way to improve your product is to welcome constructive criticism. This is a lesson that neither of the owners has leaned. I don't make these statements from an uninformed position. I have been involved in the hotel industry for the last forty years including the design and building of two successful hotels. If The Old Rectory is so special, which it could be, the attitude of the hostess, the parsimony which pervades all the provision for guests has to improve to justify a rack rate of £110 a night.

We checked out after one night for which the hostess refused payment.

  • Stayed June 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed July 27, 2012

We stayed here for two nights. We wanted somewhere a bit special for a weekend away with our grown up daughter, and that's just what we found. The owners have clearly put a lot of work into restoring this house to its former glory, along with modern comforts like efficient showers in the ensuites. Beautifully clean and well kept with spacious rooms and lovely high ceilings. We were asked roughly when we would like breakfast, but not in a pushy way, clearly just for everyone's convenience. Extra coffee was provided as soon as we asked for it, and offered spontaneously on the second morning. Wi Fi worked fine, and came with a very clear guide to connecting to it.
The Park and Ride bus to York is only a few minutes' drive away and that's the best way to organise a day in York, then you can get back for a quiet stroll and dinner in the pub.
There are a few very negative reviews on Trip Advisor, along with plenty of positive ones. Our experience was definitely positive. I can only think that some people enjoy sniping.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 26, 2012

We chose to stay in the Old Rectory whilst on a visit to Castle Howard and York Minster, the location was perfectly idyllic and provided a great midpoint location between the two attractions.
The house itself is beautiful and our double aspect room had fantastic views onto fields complete with Horses! The room was very clean and fitted with a modern flat screen television (I did have to re-tune my only negative!) as well as an in room tea tray with a fully stocked selection of teas, coffee, hot chocolate and a few biscuits. The beds were also extremely comfortable making for an excellent nights sleep. Our welcome was very friendly and full of very helpful information about York and surrounding attractions. In the morning we chose to have a cooked breakfast which we pre-ordered the night before, this was of a great standard and I would reccomend over the continental which had a limited choice of cereals and fruit.

I would recommend to anyone visiting York who likes to have the independence to come and go alongside a relaxing and welcoming place to sleep.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Edinburgh
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2011

We chose this hotel as we were looking for somewhere quiet and comfortable to stay near to the Yorkshire Air Museum which we were visiting this weekend, and it did not disappoint.
Our room was spacious, comfortable and warm with nice crisp white bedlinen and thick towels. Our host Bob, was discreet and unobtrusive, but well informed on the local amenities and gave us a good steer towards both the St Vincent Arms and Judson's, in nearby Pocklington, for evening meals. Both were thoroughly enjoyable.
The authentic colours throughout this beautiful Georgian style house were calm and restful and we enjoyed freshly cooked breakfasts which set us up for the day ahead.
If you like a quiet, relaxed environment this hotel will suit you well. We would certainly recommend it and look to return in the future.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
64 reviews 64 reviews
27 hotel reviews
Reviews in 34 cities Reviews in 34 cities
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed October 6, 2011

Well, sooner or later it had to happen, my first mostly negative review. Old Rectory was the last of a string of country Bed & Breakfasts we stay during a driving tour of England, Scotland and Ireland. It was also the most expensive of all, so our expectations were high after so many wonderful Inns before this one. We were mostly disappointed. The first impression as you drive into Old Rectory is wonderful, but looks are deceiving. The Host, Bob is a quiet, introspect man who is polite and very, very soft spoken. He is also mostly absent from sight and I am not talking about unobtrusive service, I mean basically no service at all. There were several things that didn’t work in our rooms, like the showerheads, the towel warmer etc. There was also no bottled water or welcoming tea as we got accustomed to in every other place we visited. The décor of the place is Spartan at best. I would have never expected linoleum floors in a hundred year old mansion… but that’s just me. There is no common area to sit other than the dining room and even though we didn’t order the full breakfast, the week old, stale croissants gave us an idea of what we were not missing. There was also a problem with the wifi which was advertised as “covering the entire house”. We were able to connect to the network but the network didn’t have internet connection. This happened with all 4 devices we used. I asked Bob to reboot the network, which he did, but that didn’t solve the problem so I think this is deeper than he wanted to admit. The Place is also, very, very out of the way. The closest town is York which is about a 30 to 40 minutes drive and there is but one place to eat around the B&B and you must make reservations for it or will not get in. In a nutshell, a Bed and some Breakfast is really all you get at the Old Rectory. I can’t recommend it because I would never stay there again unless I was hopelessly lost and came upon it on a cold rainy night.

Room Tip: Both the single and the double rooms had shower problems although they were spacious.
See more room tips
  • Stayed September 2011, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed July 28, 2011

Beautiful house and grounds with spacious rooms. Very loud extract fans in bathrooms. Partition wall between ours and single room next door, coupled with next doors need to use toilet and fan at 3 hourly intervals during night made for 2 nights very distrurbed sleep.
The breakfast was quite frugal. and we asked if we wanted our room seviced. We were a bit taken aback by this as we thought that would be included. I said I needed more shower gel etc but none were forthcoming and bed,towels , bins not attended too.

Room Tip: Watch out for partition wall with extract fan behind
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  • Stayed July 2011, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Old Rectory Hotel

Address: Sandhill Lane, Sutton on Derwent YO41 4BX, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Sutton on Derwent
Amenities:
Free Parking
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Sutton on Derwent
Price Range (Based on Average Rates): $$

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