Recent trip to Oyster Bay Resort (second time) May 11-18. Check in was a real experience, lots of activity, passing of food over guests to staff at counter, noise and confusion. Assigned a room and ask if it was okay. I inquired, if other rooms were available and was told no the resort was booked full. I was ask again was the room okay. My reply was if you do not have anything else available then it will have to be okay. We proceeded to our room, building 17 room 1731 overlooking the marina. Our first impression of the room was it looked similar to the room from two years ago. AC in bedroom did not work, dryer would not turn on, dishwasher was new(Styrofoam-, packing still inside). However it was not attached to the cabinet so it would fall forward when loading. Electric range was old and insulation around over door was not attached. The tile floors were in need of a good washing to get them clean. Maintenance did repair the dryer and the AC. Walking around during the evening you could see many dark rooms. The resort was not full as told earlier The pool and beach areas were wonderful and the majority of the staff was friendly and accommodating. The rooms in building 17 need a major up grade.
Never spoke to or saw a location manager. If someone had inspected our room they would have found the above problems before the room was assigned.