Our in-laws gave us a time share to use her over our honeymoon in April-May. We ended up with a ocean view room on the second floor that also overlooked the pool area. The rooms were very nice and clean. The kitchen was more modern that i was expecting. The kitchens are fully equipped with ice makers, dishwashers, microwave, stove/oven, etc and come with everything from plates to silverware to cups/wine glasses. We had a living room, dining room and kitchen with an open floor plan and then a separate bedroom and bathroom. The bathroom was accessible from the kitchen also. The living room and bedroom had ceiling fans and balconies which were really nice. There is also two AC units (one for the bedroom and one for living room). The bathroom also comes fully equipped with amenities like soap, shampoo, conditioner and hairdryers. The bathroom had dual sinks, whirlpool tub and stand up showers. The beds are a bit hard and definitely bring you own pillows if you can because they are bit lumpy.
The property had two bars and two restaurants on it. One of the bars, offers beach service. The beach is at the end of the resort and a short walk. The beach is pretty but definitely not the best beach we saw. There was some rocks in the water and seaweed on the beach. There were plenty of chairs and umbrellas though. There are complimentary cold towels and water in the lobby by the main pool, bar and restaurant. They had lots of activities to offer. Also on the same grounds but in different party of the property was a grocery store, pizza shop, and three more restaurants. There is also a small marina behind the grocery store and Restaurant where you catch Captain Alan's snorkeling trips from which i recommend. The restaurant offers seats right on the dock over the water. When we were there it was carnival so they had some staff issues, but the place was nice and food was good. All the restaurants have great service until you get your food and then they are a bit slow. The Big Fish is a pretty restaurant which is all white with plenty of outside, open air seating. They have a pretty bar area too. My favorite restaurant was Mr. Busby's which is right on the beach under some trees. Good food and good views. There is also a large pool and hot tub right near the center of the property with infinity views of the ocean, rocks and St. Bart.
The drawbacks are most places are cash only so definitely bring cash. The Dutch side takes US dollars while the French side takes Euros, but will do the conversion for you as will St. Bart which is also French. The hotel and hotel restaurants/bars definitely allow you to put everything on the room if you want. We stocked up with drinks (beer, liquor, sodas) and breakfast food and snacks from the grocery store the day we arrived and used those quite a bit. Beau, Beau's beach bar is right on property and services the beach. It offers $9-10 buckets of Coronitas (10 oz Coronas) which is nice. The most popular beers are Presidente (Dominican Republic), Carib (Trinidad and Tobago), Corona, and Dutch beers like Heineken and Amstel Bright. You can get some others from the grocery store and I went for the Guinness Foreign Extra for some more malt and hops. There are no American or English style beers like Pale Ales or India Pale Ale's, but with the heat the lagers and Pilsners go down nicely. They also offer espresso and cappuccino's via a Lilly machine in the grocery store, otherwise you are down to regular coffee.
The only other drawback was the towel service at the resort. They are very strict with the towels. They give you two in your room when you check in, but have no place to exchange the towels at the beach or pool. You have to leave them on the floor of your room for the cleaning service to exchange them which is later in the day. If you leave your towels at the beach or pool, make sure you get them back. They will not exchange your towels without the old ones or give you new ones in the room without the old ones on the floor. If you hang up the old ones in your room to dry they also will not exchange them. If you leave them at the pool or beach and do not have them for checkout, they say they charge you $30 a piece. Not sure if that is true, but the towel thing is definitely annoying. They should have an exchange at the pool, front desk and beach. I took to finding the cleaning people in the morning and exchanging out the towels with them on the way to the beach or pool. The cleaning staff are really nice about it.
Overall the place is really nice and the staff are great. They offer lots of activities and options on the property or near the property if you want to just stay in the area. If you want to explore, they have lots of options right from the hotel via the marinas, rental cars or properties. The clientele seems to be a bit older though. We are in our 30's and there was only two other couples there that were close to our age. The property offered several activities including movies by the pool, a welcome reception with free drinks/apps, music and other events like karaoke and bingo (yes bingo, like i said we were the only ones in our 30's). Overall i would recommend it over an inclusive and relaxing stay. You never really have to leave the property area and if you want to take a short trip across the pond your restaurant and travel options double! Did not see a spa onsite, but they did offer services. I did not try or see room service but all the restaurants had carry out.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.