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“Recent Stay” 5 of 5 stars
Review of The Reef Resort, A Wyndham Affiliate

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The Reef Resort, A Wyndham Affiliate
3.5 of 5 Resort   |   Queens Highway, PO Box 30865 | Colliers, East End KY1-1204, Grand Cayman (Formerly The Reef Resort)   |  
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Fall Into Paradise
Ranked #1 of 1 hotels in East End
USA
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Recent Stay”
5 of 5 stars Reviewed July 15, 2013

We love our Reef...another great stay. The staff was was always warm and helpful, a very nice new night manager was recently hired, and it's sad Shirley must leave from the cleaning staff. We will miss her!!! Please bring her back!!!! It was special to see her before she leaves next week.
No complaints to report. However, the T.V. service was rough this trip and the bed mattresses are getting worse. So painful after a 15 night stay, is there anyting you can do here???
Also, can the staff monitor the pool a little more frequently? We're not asking for lifeguards, but the jumping off the rocks is quite annoying. We have young children, so many kids jumping around makes it hazardous sometime...it's work enough to watch-out for flying objects...just something to consider.

See you soon!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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968 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Cumberland, Rhode Island
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 14, 2013

The Reef is located on other side of island from beautiful, yet busier and much pricier Seven Mile Beach. All services and amenities here as any other great beach resort, even a shopping center across the street for convenience. Extremely clean and well-maintained, friendly and helpful staff. Perfect for families (even have a great kids program, including a kids' pizza/activity night so parents can enjoy a night out) or couples. The beach is beautiful, tho better suited to snorkeling than just bathing, but there is an area to do so. Recommend a rental car, just a short, very beautiful and relaxing drive to anywhere else on island you'd like to go. Also a great restaurant, Tukka, just down the street...can't wait to go back here!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 13, 2013

Spent July 4th week at The Reef Resort. Great facilities and staff. Perfect East End location for diving the North Walls from Rum Point and East End dive sites. Quiet and relaxed location compared to the West End/Seven mile beach area of Grand Cayman.

David

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 9, 2013

For our first tropical vacation with our two young children (ages 2 &5), we chose Grand Cayman for our destination. The popular and crowded Seven Mile Beach did not appeal to us as we wanted a real escape from the busyness of life at home. Thankfully, we found the Reef Resort located on the peaceful and less populated east side of the island. We were so happy with everything about our time there. We stayed in a beautiful and large two-bedroom condo located away from the bar and restaurant. We had a full kitchen and everyone slept happily with the separate rooms. We had a pool right outside our building, but also used the other three pools located by the main buildings. The staff were genuinely kind and friendly, from the front desk to the cleaning staff. We felt very safe the whole time at our resort and enjoyed the quiet atmosphere. A unique feature of this resort is that ALL rooms are beachfront and the kids loved being able to just run out on the beach!

We rented a car for our week and would highly recommend doing so as you can get around on your own at your own pace. We visited the whole island, including our favourites: the Cayman Turtle Farm, Rum Point and Star Fish Point. For authentic local souvenirs, we recommend stopping by the Bodden Town Art Shop, which supports the work of 25 local artists. The owner is sweet and proudly supports the beautiful local skills. Far too many shops carry items made in China and India as well as items that can be purchased in the US or Canada. We are so happy to have such unique souvenirs of our incredible time on Grand Cayman.

A couple important things to note is that the beach itself is beautiful but the reef comes right in close to the water's edge. So there isn't a lot of reef-free water in which to play, especially for the kids. However, the beach is beautiful and the pools are great fun for the kids. To enjoy shallow, clear, calm water, we made a couple trips to Rum Point. But we happily returned to our quiet Reef Resort for true R&R. It was perfect for both the kids and us adults.

Secondly, we chose to buy our own food, and only ate out a couple times during our stay. There is a Foster's Food Fair across the street, which was very convenient for groceries, but it is a smaller store so the selection was a bit limited. It is worthwhile stocking up at the Fosters food fair close to the airport as it is much bigger and the selection is great.

Room Tip: If looking for quiet, choose one of the buildings away from the pool and bar (main buildings).
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peachtree City, Georgia
Top Contributor
123 reviews 123 reviews
16 hotel reviews
Reviews in 53 cities Reviews in 53 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 8, 2013

5 night stay with the family in mid-June. Quick and friendly check-in. Booked a 2 bedroom condo online........got a one bedroom studio which attached to a one bedroom condo. A little different, but okay. Entire property was very clean, as was our unit (maid service included). Windy the entire time (brochure pictures must have been taken on a very rare day), so not the classic Caribbean "blue" water. All rooms are oceanfront with great views. Entire resort was uncrowded our entire visit.....never a problem getting a beach chair or a table on the sand at the beach bar and grill. The beach sand is soft, but still has some outcroppings of rock/dead coral. If you're going to do any significant walking on the beach (more than a couple hundred yards) water shoes are a must. Cell phone service is spotty at best, and didn't even bring a computer to try the resort's Wi-Fi. A rental car is probably a good idea no matter where you're staying on Grand Cayman, and a virtual must if you're anywhere but Seven Mile Beach. Food is expensive -think United States prices plus 50% or more (and an unfavorable U.S. to Cayman $ exchange rate). If you're doing the grocery thing, hit the Foster's near the airport for non-perishables before you head east to the resort (about a 40 minute drive). Then hit the mini-Foster's across the street from the Reef for all of your perishables and other cold items (closed Sundays). If you're doing any resort sponsored activities, confirm all times and dates ---water aerobics/yoga were at a different time than stated, Barefoot Man is no longer on Tuesday nights, etc. We did the White Sands Stingray City excursion (they have a booth right on the property). Friendly folks who are always on top of the weather and all other details.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pgh Pa
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 8, 2013

My family and I just spent a week at the Reef Resort. We rented two adjacent units.
The rooms were nice and the kitchen was typical in terms of amenities- nobody stocks top shelf cook wear, etc. so no surprise.
The location was quiet, so if you are looking for night life, the Reef is not for you.
The beach was tidy, and the pools were well maintained, and the staff were pleasant.
The snorkeling off the beach was nothing special, but kids would love the fish near the beach and under the dock. We actually saw a 5 ft shark near the dock at the next resort, plus a barracuda, and some large tarpon.
We took the two site snorkel trip through the water sports guys at the Reef. I've been all over the Caribbean, and was very impressed with the sites we saw (off the Ten Sails reef site). If the weather wasn't so overcast, it would've been excellent, but that is not within their control. The cost was reasonable and is highly recommended.
The food on-site was OK, but I would not recommend the all-inclusive plan. Dining throughout Grand Cayman was pretty expensive compared to many islands. Tukka was very good, as was the asian fusion place (can't remember the name) nearby. Vivines Kitchen also not to be missed.

Room Tip: We stayed in 207 A&B.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evans, Georgia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 4, 2013

this resort's tv programing is the worst in the world, FOX NETWORK IS NOT available, nor is the
GOLF CHANNEL, it is not unusual to lose all of ther 35 channel for hours at the time, also every
afternoon sround 2 pm most channels go blank. when you contact the front desk their reply is that they forgot to "hit the reset button" they claim to have DISH NETWORK. I have dish at home and I have a DISH NETWORK remote, here the only remote youget is the one that comes with the TV. also at times a channel will go blank and this message appears on the screen: PRESS SELECT TO WATCH TV, YOUR RECIEVER IS OFF. then yyou can call the front desk and and they will tell you that they will press select shortly. I have complained to manager LAWRENCE HOUGHTON about this problem since NOV OF 2012 AND NOTHING HAS BEEN
RESOLVED!!!

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Reef Resort, A Wyndham Affiliate

Address: Queens Highway, PO Box 30865 | Colliers, East End KY1-1204, Grand Cayman (Formerly The Reef Resort)
Phone Number:
Location: Caribbean > Cayman Islands > Grand Cayman > East End
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in East End
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Reef Resort, A Wyndham Affiliate 3.5*
Reservation Options:
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Also Known As:
The Reef Hotel Grand Cayman
Reef Hotel Grand Cayman
Reef Resort Grand Cayman
The Reef Resort, A Wyndham Affiliate Grand Cayman, Cayman Islands

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