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“Great entertainment from Wes, Amy & Christina” 5 of 5 stars
Review of Cresswell Towers Holiday Park - Park Resorts

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Cresswell Towers Holiday Park - Park Resorts
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Cresswell Road, Cresswell NE61 5JT, England   |  
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Great entertainment from Wes, Amy & Christina”
5 of 5 stars Reviewed April 26, 2013 via mobile

Me my sister my daughter & niece came for 5 days we didn't expect there to be any entertainment on but when we found out there was we were so happy for the kids, Wes, Amy & Christina were fab the entertainment they put on for around 5 kids was really good they even got the adults involved we all had so much fun, and are already planning our next trip.. We ate out once the foods nothing to write home about but is defs value for money when your getting 2 meals for £10.. The complex was very clean and the staff were lovely there's also a little games room to occupy the kids whilst bingos on ha, the swimming pool was lovely and warm too.. We stayed in a bronze caravan it was very clean but very small we felt like we were constantly on top of each other so that's my only negative next time we stay we'll upgrade so we have more space.. Roll on September 2013 :)

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park R, General Manager at Cresswell Towers Holiday Park - Park Resorts, responded to this review, April 29, 2013
Thank you for your kind comments about your recent holiday with us. It’s great to see that you enjoyed the entertainment we have here at Cresswell Towers, I have passed on your comments to the entertainments team and they are really chuffed with your review, and that they created some amazing memories for you to take away with you.

I am very pleased you found our food offers great value for money, this is something we always try to keep competitively priced.

Thanks again for your review and we all look forward to seeing you again in 2013 with your family.

.
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480 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Any
English first
Newcastle, United Kingdom
1 review
5 of 5 stars Reviewed April 25, 2013

Been visiting cresswell for years great place to go with a nice clean beech shops available for all your needs nice and friendly staff lovely ice cream caravan sites rental equipment such as wind breaks tents and deck chairs reasonable prices

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park R, General Manager at Cresswell Towers Holiday Park - Park Resorts, responded to this review, April 29, 2013
Thank you Karen for posting such a great review on trip advisor about your recent holiday with us at Cresswell Towers.

It’s a pleasure to read that you visit us a lot, and that you find the staff very helpful and friendly.
We are very lucky to be situated in such a picturesque area with the fantastic Northumberland coastline beside us.

Thankyou once again for your review and we hope to welcome you back to see us in the future for another visit.
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1 review
5 of 5 stars Reviewed April 22, 2013 via mobile

An excellent park for the money paid. Excellen range of activities for younger children <10yr. Not a massive place which was a good thing for us having two small children, this made it easier to keep a check on where they were. The entertainment staff made special efforts to get to know all of the children and make sure everyone was included. The additional entertainment of a live animal petting show was excellent, mist orher parks would have charged for this. The park's shop, bar & restaurant were exceptional value and cost around the same as a pub meal or local shop. Overall 10/10, will definately return!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park R, General Manager at Cresswell Towers Holiday Park - Park Resorts, responded to this review, April 25, 2013
Many thanks for posting your great review. I am so pleased to hear that you enjoyed your holiday and that you found the park to be good value for money. Cresswell Towers is one of our smaller parks and many of our guests, like yourself, do find this great for families with younger children. It is so good to see our hardworking entertainments team get a mention. I am pleased that they made special efforts with your children and I hope this helped to create some amazing memories of your holiday. I am delighted that you gave us 10 out of 10! Thank you once again for your lovely comments. We look forward to you returning to us at Cresswell very soon
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Durham, United Kingdom
1 review
5 of 5 stars Reviewed April 19, 2013

As a group of younger people (19-22) this was the only park that would accept our booking, however once we were there it was fantastic. The location is right next to the bay/beach and although the village is a little small and short of any shops or facilities we would definitely recommend the ice cream shop. The park was quiet as would be expected for the time of year, yet despite the lack of people the entertainment team were absolutely amazing, very friendly and helpful, arranging many activities daily despite our group of six being the only participants! They also created a great atmosphere and entertainment on the night for everyone- not just the children and kept us coming back each night. Special thanks is needed to the entertainment manager and his dancing session which we would also recommend as a good adult fun activity.

The caravan (standard Bronze) was also very clean and tidy and not at all shabby or in need of repair, and managed to fit us all nicely, (despite the gas cooker and fire requiring lighting with matches or a lighter but this is simple enough to manage!) The pool is small but perfectly formed, although the opening hours are a little restrictive but still provide plenty of opportunities to 'sensible' or 'fun' swim- would recommend the fun session!

We would most definitely go again, Thank-you Cresswell team!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park R, General Manager at Cresswell Towers Holiday Park - Park Resorts, responded to this review, April 25, 2013
Thank you for taking the time to review your recent stay at Cresswell Towers Holiday Park. It is always lovely to hear that our guests have had a fantastic time whilst staying here and I am so glad that we could accommodate your group here. I am pleased that you enjoyed the entertainment and that the team helped create some amazing memories for you. The entertainment team this year are excellent. I will pass on your lovely comments to the team and your special thanks to the Entertainments Manager, which I'm sure they will all be very pleased to hear. Thank you once again for your great feedback and we hope to welcome you back to Cresswell Towers very soon.
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Senior Contributor
47 reviews 47 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 15, 2013

We have just spent 5 days at Cresswell Towers and loved it, Wes, Christina and Amy were fantastic as the entertainment team and could not do any more for the children there. The only negative point was the food we ordered on the first night after waiting over an hour for our meal we asked about our food after being told we had already had it I was then told that they had lost the order and it would be a further 15 mins it wasn't it was another 30 mins we received no apology but we did get out money back.
The caravan was very clean and the site was very quiet and well maintained. We went on several outings to Woodhorn Colliery and Wet n Wild which the children loved, We are planning on going back next year and exploring some more!!!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park R, General Manager at Cresswell Towers Holiday Park - Park Resorts, responded to this review, April 25, 2013
Thank you for taking the time to post your feedback following your recent holiday at Cresswell Towers. I am disappointed that you had a poor experience whilst using our complex facilities. We aim to ensure that our guests are served their food at the table, within 20-30 minutes, but this can prove difficult during busy periods. Please accept my apologies for any inconvenience this caused you and your family.
The entertainments team try very hard to give all our guests the best possible experience regardless of how busy an activity may be. They will be very pleased with your lovely comments and especially to learn you are considering returning to the park in the future.
Once again thank you for your review.
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Gateshead, England, United Kingdom
1 review
5 of 5 stars Reviewed April 15, 2013

just spent a week up at cresswell towers with the family and must say that of all the haven\park resorts ive stayed at this is the best ran. from the guys keeping the park clean all the way up to the bar staff everyone has time to talk which is a rarity in this day and age, and of course the entertainment staff. Wes, Amy and Christina you 3 do the place proud so much so ive already booked for the end of august.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park R, General Manager at Cresswell Towers Holiday Park - Park Resorts, responded to this review, April 18, 2013
Thank you for your great feedback! I am so pleased that you have taken the time to write your review following your recent holiday. We strive to offer our guests the best service and experience during their stay with us and it certainly appears as though we have achieved our aim with you and your family. It is such a pleasure to learn that you had a great time here.
I have forwarded your lovely comments on to the team here and they are as delighted as I was to read them.
Once again thank you for your review and hope to see you soon.
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Stirling, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 15, 2013

Booked a week from 5th April 2013. Had to book a bronze caravan as we have a small dog. Could only arrive late on the Fri evening so tried to book some heaters in advance as reception would be closed etc but told could not book them so decided to arrive Sat morning instead as it was cold, one night paid for but not used was ok.
Positives - location was great, near the beach, really quiet. Staff were extremely friendly and helpful. Bar, restaurant, shop, pool all ok.
Negatives - on arrival van was filthy and stank and was freezing cold as the window had been left open, presumably to help with the smell. I did not take my shoes off once as the carpets were so dirty and stained, disgusting. Beds were clean thankfully but so uncomfortable, could feel every spring. Oven did not work (had to manually light with matches & stick head in gas oven), hairdryer did not work, not enough cutlery. Whole van had an air of neglect, def the worst caravan I have stayed in. See pics below.
We left a day early too, leaving on Thursday instead of Friday, couldn't wait to get out of the caravan. 1st time staying with Park Resorts. Would never stay in their static caravans again. The staff, park & facilities were ok so might consider again but only with a tourer.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park R, General Manager at Cresswell Towers Holiday Park - Park Resorts, responded to this review, April 25, 2013
Thank you for taking the time to post your review following your recent holiday at Cresswell Towers, although I was sorry to learn that your holiday caravan did not meet our usual high standards. We operate a system of checks that are designed to prevent this type of occurrence and on this occasion we have failed to provide you with suitable accommodation. I have investigated the actions that led to you being provided with this caravan and have taken appropriate action to prevent any further guest disappointment. Please may I suggest you contact us direct at the park, detailing your booking reference number, and we can discuss further the concerns you have raised in your review.
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Additional Information about Cresswell Towers Holiday Park - Park Resorts

Address: Cresswell Road, Cresswell NE61 5JT, England
Phone Number:
Location: United Kingdom > England > Northumberland > Cresswell
Amenities:
Bar / Lounge Beach Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Cresswell
Price Range (Based on Average Rates): $
Number of rooms: 55
Official Description (provided by the hotel):
Located at the southern end of a beautiful six-mile stretch of the sweeping sand that is Druridge Bay, Cresswell Towers is perfect for family holidays. Start the day with a dip in the pool or maybe you fancy going for a walk in the Cheviot Hills or the woods nearby. Later on get ready for some great family evening Entertainment. ... more   less 
Also Known As:
Cresswell Towers Holiday Park - Park Hotel Cresswell
Cresswell Towers Holiday Park - Park Resorts Northumberland

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