Just got home from a lovely night at this hotel using a groupon deal. Hotel is impressive from the outside and clean and Cosy on the inside. Our reception check in went without a hassle and our room was very clean and really comfortable, bed was probably most comfy bed I've ever slept in! Yes the bathroom tiles were a bit dated but who cares they were really clean. We had dinner included with our stay in the restaurant. I must mention that although it was busy we waited over half an hour for somebody to take our drink order. My partner didn't like anything on menu (hes a really fussy eater) but was allowed to order from bar menu (to a value of £12 for main). I had steak which I really enjoyed (paid extra supplement for this) and the sticky toffee pudding was to die for! We really enjoyed our food when we eventually got it (50 mins after being seated). I think the hotel need to look at how the restaurant is managed, it seemed a bit chaotic, tables were getting cleared before taking orders when there was nobody waiting for a table....crazy!! Staff were very friendly. Breakfast was good and service much quicker than at dinner, was glad we weren't seated in "overspill room". When we checked out at reception there was a problem with restaurant extra charges, but these were resolved quickly and efficiently. I would definately recommend and return to this hotel.
- Official Description (provided by the hotel):
- Beautifully set in twenty acres of Northumberland countryside and overlooking the Derwent Valley, Derwent Manor offers the warmest of welcomes. With its country house ambiance, elegant decor and professional team, this is the ideal venue for business and leisure guests alike. Derwent Manor boasts 48 spacious en-suite bedrooms , doubles, double x doubles and suites many with stunning views over the Northumberland countryside. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Derwent Manor Hotel Allensford
- Best Western Northumberland
- Best Western Hotel Northumberland