I bought a voucher for Club Balai Isabel and used it just this weekend (June 9-10). It was just me, my hubby and my 1-yr old baby. We had a 2 1/2 hours of travel time. Since both Miami vs Celtics is on and at the same time there was a Pacquiao-Bradley bout after, there is no traffic in sight on this particular day that's why the shorter travel time.
Checking was fast. Since I already reserved the place via the travel agency that sold the voucher, as soon as we arrived they just got the info and I was just asked to fill out the form and off we go. Our hotel was just in front of the reception area (Mabini Suites) so we didn't have difficulty finding it the room. Parking is also a breeze on a first come, first served basis. We got one just outside their restaurant.
What you can do there: Swimming (they have 2 pools; one near our hotel, the other which is a huge one is at the other end of the property), didn't get to see their mini zoo, they have their own spa, basketball court, foosball tables, billiards.
The room is big enough to accommodate 4 persons. It is clean, tidy, nice although kinda showing signs of wear and tear.
I like the buffet breakfast (free with the voucher) better than the buffet dinner (P400 per person) but they're both good and satisfying.
The view is spectacular as we have the unhampered and unrestricted sight of Taal Lake/crater of Taal.
But the best thing about Club is the staff. They are so accommodating, approachable, fast to provide service and nice. There was a leak in our room and they had it fixed in no time. And even if they are fully booked on that day, they were still happy and helpful. They also let us checked out late (1PM)
We will definitely go back again.
What they can improve on:
Add some more activities for children so they won't get bored. I think they have other recreational facilities still under construction. (zip line etc)
Perhaps a convenience store for snacks and other stuff.
The toilet is ok but they can do more perhaps upgrade/renovate the older ones. Other than that, it's ok for us.
We had a great bonding time=)
Choose the one facing the Taal lake.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.