First and foremost, I want to mention that my family (group of 20+) had a FANTASTIC TIME as Day Tour guests. Since our group was large, I was afraid they wouldn't be able to accommodate us, but that was not an issue at all. Thanks, La Luz!
I read the reviews for La Luz and I didn't see anything that would dissuade us from going there...
The resort is beautiful, offering NOT-WHITE-BUT-GODEN sanded beach and rocky areas (where the kids loved to look for "umang", or hermit crabs), beautiful cabanas, and a huge "hut" style buffet area.
Looks can be deceiving...
The beach: the beach looked clean in the morning, until about 10am. It must have been the huge waves that day that brought the oily trash - oh, the stench! The kids had to keep moving away from the yellow/brown/black bubbles (malansa). Along with the stench came trash - pieces of clothing, plastic, and gazillions of brush and logs!!!!!!
The staff: our cabanas were near the buffet area and the "tambayan" (area where staff hung out, where the sports gears are located). I wish that instead of hanging out, they had been more diligent about cleaning the beach. They saw and heard us running from the logs and stench that covered the beach... and didn't offer any help. What's worse is that they only started cleaning towards the afternoon, when their "overnighters" started showing up! They started getting busy sweeping trash on the beach, setting up sport corners, trampoline-looking things, etc. They should've done that before any of their guests, whether day tour or overnight guests, were to get there! It made us feel like they preferred their overnight guests.
*The guard and the early shift receptionists were probably the only ones I would give an extra star.
The meals: were ok. I wish we had known we could bring our own snacks prior to getting there. I asked during reservation and was told no food allowed. We got there just before 7 and were allowed to go down to our cabanas soon after. Lunch was at 12... so the kids were starving... only to be served so-so meals. Pakbet, chicken with lemon, some kind of shrimp, salty eggs (itlog na maalat), water and mango juice. At 3:30, merienda was served. This is where I was very disappointed. The pansit consisted of noodles and the meat from the leftover binagoongan....It tasted spoiled! Everything looked great and since I was hungry from not being able to eat that much for lunch, I loaded up a plate. Pansit with pork, half sandwiches with spread, sugared up bananas, and suman. Awful. Ok, I take that back, the bananas were awesome, suman OK. So, I thought, since I was hungry, I'd drink a lot of mango juice instead since that's what my dad did... Until I looked inside the cooler... It was full of dead AND dying ants!!!!!!!!!!! And this was also from lunch time!!!!! The resort did not allow outside vendors to sell goodies... Only by the beach. Was I glad I bought some sweets from them!
Speaking of vendors... although they were not allowed to be near the resort, we were hassled and followed by some outsiders near the rocky side of the beach and no guard or staff was there. I was nervous because they kept asking who the "balikbayan" was... And no guard or staff ever walked there to check. So please, be watchful of your surrounding when going to that side of the beach.
We decided to leave earlier than planned, just after merienda. The bathroom was not maintained... Considering they had a lot of their staff walking around.
I think the issues I mentioned are easy to correct. It is beautiful there and what a waste if people overlook it because of reviews like mine. They were also mentioned by other reviewers... and I thought they were just being too picky.
I gave this place a 3-star for its beauty. If I had more adults than children, it would've been a 2-star. The kids had a great time and that's more important to me.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.