My mom's company outing was held here last April 2012 so we paid a discounted price for our accommodation.
The room assigned to us was the superior room located on the 5th floor. It has 1 queen size bed, 1 twin size bed and an extra single bed, a cable TV, air-conditioning unit. They also have free shampoo, soap and bath towel per person. Toothpaste/toothbrush is also available by request (we forgot ours). The bathroom is spacious and very clean with hot and cold shower.
We encountered two problems. One is the bathroom door, it doesn't close properly due to a loose screw in the upper joint. Good thing it was quickly fixed after informing the front desk. The other thing was the aircon. It was very noisy that we were not able to sleep fully.
As I've mentioned above, the front desk staff were attentive enough for our requests. But they are not warm or accommodating if I will compare them to my other experiences. Restaurant staff were the opposite. Our lunch was served very late that we have to make so many follow ups even to the supervisor itself. I expect some apology for the delayed service but there was none.
The pool for me is the highlight for this resort. The beachfront is small for my taste and I would not recommend it for swimming. Good thing there's also a kiddie pool where kids could safely play.
They also have a bar and resto with menu prices that is typical with resorts. Nothing to rave about the food as well.
I have high expectation with this resort being also the #1 in ranking for Laiya. However, our experience was a let down. I know we paid a discounted price but for a regular price of almost Php 7,000 good for only 3 persons, it's not worth it. Not all the staff are courteous, the only good thing was the pool. I don't think I'll be coming back here.
- Also Known As:
- Estrellas De Mendoza Playa Hotel
- Estrellas De Mendoza Playa Hotel San Juan
- Estrellas De Mendoza Playa Resort Batangas/San Juan
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