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“Going to the zoo zoo” 5 of 5 stars
Review of Banham Zoo

Banham Zoo
The Grove, Banham NR16 2HE, England
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Ranked #1 of 2 Attractions in Banham
Activities: Birdwatching
Attraction details
5 reviews 5 reviews
4 attraction reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Going to the zoo zoo”
5 of 5 stars Reviewed August 27, 2013 via mobile

Lovely zoo just big enough to get all round with small chidren without tbem moaning. Lots of different attractions. The lemur walk is excellent.

Visited August 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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309 reviews from our community

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Date | Rating
  • English first
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English first
Wakefield, United Kingdom
Top Contributor
56 reviews 56 reviews
22 attraction reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
“Nice but”
4 of 5 stars Reviewed August 27, 2013

This is a hard place to find without a sat nav as there's no sign posts for it till you get about 2 miles away from it. Had to que about 10-15 mins to get into the place which was while we got attacked by wasps! Entry fee is a lot considering there isn't loads to see as the zoo is in two parts in two different areas other is Africa alive which is located else where which contains things like elephants rhinos etc you are also expected to pay £1.60 donation which says optional but it is expected and it's per person so if theres a few of you in the group it adds up. Food is expensive but you get a large amount for your money so suppose it ain't too bad. Most of it is disabled/push chair friendly apart from area where it's gravel so you can't push right on it. You can get right close to the animals even the dangerous ones but it's still a lot of money due to it would only take you about 90 mins or slightly more to get around it and if you do have money you can pay a high price to be a zoo keeper for the day! Shop isn't too bad priced and parking free

Visited August 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
120 reviews 120 reviews
23 attraction reviews
Reviews in 67 cities Reviews in 67 cities
41 helpful votes 41 helpful votes
“Expensive but OK”
3 of 5 stars Reviewed August 26, 2013

The car park is huge and when we arrived (around 10.30) it was already half full. This made us think this was going to be something really big and special. Sadly neither. The only big thing about it was the entry cost. Almost £70 for 2 pensioners, 2 adults and a baby(who got in for free).
It was a wonderfully sunny day - and this resulted in the few animals in the zoo had mainly gone into hiding, so not a lot to actually look at.
Another problem on a hot day - wasps were out in force, sadly they do not go into hiding in the sun. So any drinks or ice cream were instantly attacked by many wasps. Perhaps little wasp catchers should be hung near to the bins...............?
The food was well below average, cold, tasteless and expensive. And the "restaurant" was dirty and untidy.
We left after just a few hours and this will not be a place we will return to from choice.
It should also be added that some areas cannot be enjoyed by wheelchair users, this ought to be rectified quickly.

Visited August 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“A perfect day out apart from ALOT of wasps!!”
4 of 5 stars Reviewed August 25, 2013 via mobile

Had a really lovely day out with our two 6year old godsons and our friends little 2 year old girl today. Thoroughly enjoyed it and thought it was well worth the money (£57.95 including the £2.95 guide book which contains information about the animals and an extra map for the kids). The only thing we would say would be that the sky thing (where your harnessed and do a adventure trial in the air) should have been included in the price. The train has no additional cost though and there are plenty of extra play areas for the children including a brilliant one inside (in the reptile house) where there is a soft play area. It was the perfect opportunity for the kids to get some more energy out whilst we had a break!
There was a lovely range of animals, most of which have a nice large enclosure. Our favourite was probably the giraffes- you can climb the stairs and be at the same height as the giraffes, the kids loved this!
The day turned out to be quite hot and one of the boys had jeans on and was getting very hot. We spoke to staff in the shop and they very helpfully pointed us in the direction of the charity shop directly outside the enterance. It cost us the amazing price of £3 for shorts and t-shirt!!
Our one major moan was the wasps.. It wasn't just a couple, they were everywhere you went and ALOT. We saw quite a few people including babies being
stung. Our friends 2 year old had about 8 around her at one point and she was getting really quite upset. I came about a month ago with the school that I work at and we didn't have this problem at all so maybe it's just this time of the year.. I don't know.
Overall an amazing day out though and minus the wasps I would defiantly visit again!!

Visited August 2013
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BanhamZoo, Director at Banham Zoo, responded to this review, August 26, 2013
Thank you so much for your feedback. We are so pleased that you enjoyed your day with us.
Whilst we would love to include SkyTrek within the admission price, this is unfortunately impossible. Over the bank holiday weekend we have had between 2,500 to over 3,000 visitors in the zoo each day. If only 25% of the guests had either the inclination or ability to complete SkyTrek that would still mean well over 600 people to complete it. (Personally, I think that’s a little conservative if everyone felt it was included in the entry price). Most people complete the course in 15 - 20 minutes. We can have up to 12 people on at any time. Doing the sums, that’s an absolute maximum of about 50 people an hour. (and trust me that is really going something) Queuing times would be completely unacceptable.
SkyTrek is operated by Excel Adventure, a local company, and is completely independent to the zoo. We get extremely good feedback from those who have completed the course. It really is worth the extra cost.
Wasps are a seasonal menace and are prevalent in August and September. It has been well publicised that they are late this year. That said, after a damp Saturday, they came out in their masses on Sunday and remain. We actively seek out any nests that are within the zoo and those are destroyed. We are unable to do anything about any nests outside this area. That said, we proactively try to remove their sources of food by regularly emptying litter bins and ensuring they are sprayed and kept as clean as possible. Littering doesn’t help and staff instinctively pick up litter throughout the day.
Anyone who is stung during the day can seek help as we have a first aider on site who can offer ice to reduce the effects of the sting. 99 times out of 100 this works very quickly. I would recommend this beyond most other treatments. Unfortunately we are unable to administer and medicines or creams.
We really can assure you that we are doing everything we can. If anyone can find an absolute cure to stop them coming near the parks, we would love to hear it.
Thanks again for your great feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bury St. Edmunds, United Kingdom
Senior Contributor
33 reviews 33 reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
“A Great Day Out”
5 of 5 stars Reviewed August 24, 2013

Not our first visit but as good as all the rest, plenty of easy, free parking and an ideal sized Zoo with plenty of thing for the children to see and do. Well worth a visit if you are in the area.

Visited August 2013
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