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“One hour wait for food.....slow !!!!!” 2 of 5 stars
Review of The Burley Inn Hotel

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The Burley Inn Hotel
3.0 of 5 Inn   |   The Cross, Burley, New Forest National Park, Ringwood BH24 4AB, England   |  
Hotel amenities
Ranked #5 of 8 Burley B&B and Inns
Bournemouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“One hour wait for food.....slow !!!!!”
2 of 5 stars Reviewed December 30, 2013 via mobile

Had a family lunch here today and was disappointed with the hour wait for food to arrive (children were not served first....they were very hungry) good portion sized for the "pub grub" ...chips etc and fresh salad. Although don't ask fe any vegetables....cooked to death and looked like it had seen better days....under the hot plate far too long! My veg dish was £8.95... A complete rip off. Perhaps I have a too high standard of food ...will not be returning! Lovely friendly staff.

  • Stayed December 2013
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
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125 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
DORSET
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 20, 2013 via mobile

Went to this pub with my husband , daughter and granddaughter yesterday and although we have been there many times over the past few years we had to walk out and go to the Queens Head across the road because the Burley Inn do not have high chairs , what an extremely shortsighted policy in a tourist area. We had a lovely meal in the Queens Head and were made very welcome. We will not be returning to the Burley Inn !!!

Stayed November 2013, traveled with family
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Fareham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 3, 2013

My wife and I travelled to Burley today for a wander around the shops and decided to have a bite to eat while we were there. The Queens Head was full so we walked to the Burley Inn where they had plenty of tables available-something that worried me a little but thankfully the fears were completely unfounded. We found a quiet window table and ordered drinks before choosing our lunch. My wife went for the half roast chicken and I opted for the steak and kidney pudding. Once our order had been taken at the bar (By a very friendly and helpful member of staff) we chatted for a bit and made use of the free wifi that was a nice touch.
We only had a short wait for the food to arrive and when it did we were both impressed. Both plates were full with roast potatoes and vegetables to accompany the main attraction and tasted every bit as good as they smelt. The only slight downside was that a couple of the roast potatoes were slightly firm in the centre which was a bit of a letdown but didn't really spoil the lunch at all.
After lunch our plates were cleared quickly and left to carry on our stroll round the village. All in all I was more than impressed with the pub-a feeling that has been shared by the majority of the reviewers on here-and would certainly return if we were in the area again.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ipswich, England, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 2, 2013 via mobile

Totally disappointed with the expensive and long winded lunch we endured in this extremely tired and smelly pub. The icing on the cake was complete lack of high chairs and baby changing facilities. This is totally unacceptable when you have a young child. 35 minute wait for a sandwich did not improve the experience. If it wasn't for the passing trade, the place would have closed many years ago!

Stayed November 2013, traveled with family
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Ringwood, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 30, 2013

We only visited the Burley Inn for lunch, one Saturday afternoon. The food was nice, good portion sizes, prices were reasonable too. The service wasn't brilliant as we sat with our dirty plates for a very long while. They were only cleared because we ordered pudding and the puddings arrived to a full table. I was also very disappointed (after the pub advertised itself as a family restaurant) that there were no high chairs. A young waitress told us that loads of people asked for them but the Manager wasn't keen on buying any.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Lymington, UK
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 21, 2013

We stayed for one night in September to meet a relative. The room (top floor room 10) was quite pretty although the ensuite was small with the wash hand basin in the bedroom. It was a warm day and the room was hot as you are right up in the roof. The staff were very friendly and helpful even telephoning us the following day to say they had found our relative's gold locket in her room. The food we had in the restaurant was excellent as was the breakfast with a cold buffet and cooked to order hot food. Now the downside. The bed must have had the cheapest mattress money could buy as we could feel every spring as well as this we had the window open and were disturbed all night long by the cellar cooling fan from the club next door running intermittently all night long. I don't know if any of the other rooms had more comfortable beds but If you decide to stay there I would advise you to steer clear of room 10

Room Tip: Try a first floor room - avoid second floor room 10
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed September 1, 2013 via mobile

My wife and I and our daughter stayed here for three days, and while some aspects of our stay were great, some were not. The hotel is a really old building (originally the doctor's surgery in the village) and as such, has loads of character. This is part of the charm of staying here, and we weren't worried about the creaky floors, odd shaped rooms, old style bathroom etc.
We did however have a problem with the mattress - all you could feel were springs - it was a shocker! We ended up taking the quilt out of the cover, and putting it under the bottom sheet.
We were told that they were upgrading the rooms, but hadn't got to our room yet. Also the toilet didn't flush properly - these two things could have been sorted out fairly easily I would have thought. That being said, the staff were fabulous, the dinners were consistently good with enormous servings - and the cooked English breakfast was great.
If you like lots of character, and old style pub food, then this may be for you, but if you like all that and to sleep well, maybe check to see if the bed has been upgraded!

Stayed August 2013, traveled with family
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Additional Information about The Burley Inn Hotel

Address: The Cross, Burley, New Forest National Park, Ringwood BH24 4AB, England
Location: United Kingdom > England > Hampshire > New Forest National Park > Ringwood > Burley
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 8 B&Bs / Inns in Burley
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Burley Inn Hotel 3*
Number of rooms: 10
Reservation Options:
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Also Known As:
The Burley Inn Hotel New Forest National Park

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