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“About as bad as hotels get” 1 of 5 stars
Review of Cleveland Hotel

Cleveland Hotel
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Cleveland Hotel
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4 Cleveland Road, Uxbridge, England   |  
Hotel amenities
Ranked #3 of 4 Hotels in Uxbridge
West Midlands
1 review
1 helpful vote 1 helpful vote
“About as bad as hotels get”
1 of 5 stars Reviewed May 13, 2008

We had a birthday party to go to so myself and my finacee stayed here as there is very little option in Uxbridge.

£50 for what I would class as no more than a glorified guesthouse is a bit much but we dicided to go ahead anyway. Dumped our bags inside the room and departed to go to the party.

We returned at 1am to find the following:

1) 1 towel in the room, despite there being 2 of us as guests.
2) Make-up and stains on the bed sheet
3) Net curtains that were GREY and torn
4) A jug of water that looked like it had been stood for weeks
5) Cobwebs and dust all over the room

In the morning we found the follwing:

1) A shower that either gave you 3rd degree burns or froze you with an arctic chill, no happy in between
2) Old soap that had been left from prevous occupents in the shower
3) Mold and stains inside the shower
4) The worlds smallest sink, making it impossible to brush teeth or wash.

The entire hotel STANK of Asian cuisine - not something I wish to have forced upon me.

Suffice to say we got dressed at 8am, packed what little we had and proceeded to leave, throwing the keys on the main hall table.

The person with whom our custom was entrusted then proceeded to call me a liar about the state of the room, demanded we pay her and when I flat out refused based on the fact of how awful it was I was then asked in a less than friendly manor to depart.

This "Hotel" was so bad I would have rather slept in my car and I have stayed in many many hotels for my work. I can honestly say that this is flat out No1 the worst ever (so far).

The Cleveland "Hotel" either needs a darn good clean or knocking down and starting again.

If you want a good value hotel near Uxbridge go to Ibis - at least they have a decent reputation!!!

You have been warned!

  • Liked — Nothing
  • Disliked — Everything
  • Stayed May 2008, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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7 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 10, 2007

Often return to Cleveland Hotel and recently recommende it to my girlfriend's Aunt and Uncle, over from Hong Kong. It's clean, friendly and comfortable and handy for Uxbridge, Heathrow and London. An old Georgian house, has lovely high ceilings and plenty of character - and a decent pub around the corner that does decent food - The Load of Hay. Well recommended.

  • Liked — Friendly
  • Stayed June 2006
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cleveland Hotel

Address: 4 Cleveland Road, Uxbridge, England
Location: United Kingdom > England > Greater London > Uxbridge
Free Parking
Hotel Style:
Ranked #3 of 4 Hotels in Uxbridge
Number of rooms: 95

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