For the price of meals at the establishment you expect a good quality service, this was not the case, drinks was only offered once at the table, 4 of the chosen meals on menu was not available, no re-warning (mid-week night, was not busy). This was a special occasion outing and needless to say wont be returning.
When asked at the end how was it, we gave these criticisms and wasn't given much of a apology and overall made to feel bad for discussing our opinion.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 25, 2013
We believe that this unfortunate event may have occurred on the same evening, possibly with the same member of staff, as a previous review. We would like to assure all of our patrons that we take all comments - positive or negative - with the utmost seriousness, and use all comments, given on the night or here on Tripadvisor, to improve our service standards so that all of our patrons can receive the same outstanding service.
Report response as inappropriate
Communication is a vital element for our business, and for such a breakdown to occur is not acceptable, and we will be making every effort to make sure this does not happen again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.