We stayed in the resort with 8 people and planned to be there for 3 nights but after 1 day it was clear we had to look for an alternative. Based on the price you have to pay, you are allowed to have some expectations but none of them were met.
Dirty, bad-maintained cottage where out of 4 bungalows only 1 had hot-water ( after having asked for it 5 times) . The basic room amenities ( towels, toilet paper, shampoo, soap) were not available up-front.as if the resort itself didn't expect any customers.
AC in rooms was there but non-operational : Manager himself admitted the rooms needed some refurnish !!! ( nice to tell to a customer who is forced to pay an enormous amount of money upfront)
Dining room was not much better where you had the option to take any Indian, continental or Chinese food. But again nothing on time, very poor service
Swimming pool is available but water looked green and pump were (as with otehr stuff) non-working.
Only recommendation I can give for this place : please don't go unless some immense changes are happening (which mainly should be driven by management) : improve on the service by applying well trained-staff, re-furnish and fix all rooms so that basic amenities are working well ( hot water, AC)
- Also Known As:
- Coorg County Hotel Suntikoppa
- Coorg County Resort Suntikoppa, Kodagu District, Karnataka
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