We booked a night at the White Hart which included a 6 course dinner. We had read reviews of the hotel and restaurant and the restaurant had great reviews but hotel reviews were not great. We still decided to go ahead and book. The problem is that the restaurant is fantastiic, service is great and food amazing but the management does not seem to take any notice of he review about the hotel. The outlook from our room, 7, was looking out at bins and piles of rubbish which could be easily sorted if he management spent a little time and a little money to screen the kitchens and bins. The rooms lack maintenance, shelves in the bathroom missing, toilet cistern coming away from the the wall, toil roll holder coming away from the wall, and many other faults. No soap in the bathroom to wash hands with. Lots of little things add up to a disappointing stay. And then there is the noise from the upstairs room which made sleep very difficult. We would love to return to have another meal in restaurant but unfortunately not if he hotel is not sorted. Finally, the management do not seem to respond to reviews which says it all really.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.