My wife and I stayed 2 nights recently as we travelled throughout the Yucatan. The street noise in the rooms are just plain loud! I compare it to literally having a bed right on the sidewalk it's so bad. Also,
-The bed was short. I'm 5'8" and my feet hung off the end
-The pool was dirty. There was a grimy film on the surface and it needed vacuuming.
-We asked the reception to book us a tour to Edzna, they initially said $700 pesos, which, after we returned from dinner that night, had suddenly become $800 pesos and left us no recourse to cancel the tour because we were on a time schedule. Also saw the same tour offered for half that at a later time.
-Initially we had booked for 1 night with an option to stay a second. We were moved to another room the second night, no big deal. However, even though the Hotel already had my credit card number, we received a call at close to 11PM in our room asking us how we'd like to pay for our 2nd night. Really? Are you that desperate? This couldn't wait til the next morning? My wife and I are both close to 40 and working professionals,not some sketchy backpackers. Not only were the rooms very uncomfortable, but they way we were treated left us feeling very uncomfortable.
We definitey would NOT recommend Hotel Castlemar!
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- Also Known As:
- Castelmar Hotel Campeche