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“Nice hotel in a good location” 4 of 5 stars
Review of BEST WESTERN Hotel Del Mar

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BEST WESTERN Hotel Del Mar
3.0 of 5 Hotel   |   Avenida Ruiz Cortinez 51, Campeche 24000, Mexico   |  
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Ranked #12 of 26 Hotels in Campeche
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202 reviews from our community

Traveler rating
    38
    83
    52
    19
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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france
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 4, 2008

Hi,

We did ask for a reservation through the hotel website gigving our credit car number.

Then, we had no news of the reservations, no confirmation email, no acknowledgment of the request ,... nothing !

So, we booked another hotel and spent the night there !

Then, we saw on our credit card that they did took the money (twice the usual price of the room for one night).
We emailed the hotel but no answer .....

My only advice is to choose another hotel .....

  • Stayed March 2008, traveled as a couple
    • 1 of 5 stars Value
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 3, 2007

Excellent experience.
Clean and comfortable rooms with great TV.
Good location although not located in the nice old city. Many attractions near by (on foot).
Very good food (breakfaste at least).
Big pool although a little dirty.
Excellent service.

Note: I stayed in the "Piso Ejecutivo" (the top-level rooms). There you have an exclusive lounge with free food, drinks and snacks all day long. There is also free internet access (4 PCs)

Stayed July 2005
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fwb
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 13, 2007

I stayed at the Del Mar hotel for one night June 13,2007, on the executive floor. Beside the breathtaking view of the ocean, the room and bathroom were lovely. I also had free wireless internet access from my room. The service, from the bellboy to the room service person. was excellent. My only complaint is that I cannot stay a few more days. I will certainly be back.

  • Liked — The fantastic view
  • Disliked — nothing
  • Stayed June 2007, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sicily, Italy
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed March 8, 2007

I stayed at this hotel for only one night and I dind't like it at all. The only good thing is its location, very close to the centre. For the rest I think it needs some refurbishment work. The hall is very old fashioned, as are the corridors and hotels room. My room had a very noisy air conditioning, that once on wouldn't allow to sleep. I didn't like the breakfast service as well, very poor in variety. I cannot say anything about the service, bacause I only stayed there for 1 night along my 10 days tour of mexico and my tour leader dealt with the personnel for most of our needs.

  • Liked — The location
  • Disliked — The interiors
  • Stayed March 2007
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed June 18, 2006

I have stayed at this Hotel several times, and i was well taken care of ! The staff make sure you are comfortable.I have stayed at other hotels in Campeche, but i like this one.

  • Stayed May 2006, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed November 3, 2005

I had just been been evacuated from Cancun, because of Hurricane Wilma, and was send to the Campeche. The Hotel has all the requirements for visiting the historical town of campeche. Its a colonial town dating back to the era of colonial mexico. I loved the people and food of this hotel, who made me forget the hurricane all together.

  • Stayed October 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Del Mar

Address: Avenida Ruiz Cortinez 51, Campeche 24000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Campeche > Campeche
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 26 Hotels in Campeche
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Del Mar 3*
Number of rooms: 146
Official Description (provided by the hotel):
MODERN AND WELL located building at the seaside, waterfront, just one block from historical downtown, comfortable and spacious rooms, with balcony, coffee shop with international and local cuisine. ... more   less 
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Also Known As:
Best Western Del Mar Hotel Campeche
Best Western Campeche
Best Western Hotel Campeche

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