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“Poor, echo the shameless comment.” 1 of 5 stars
Review of Eden Village Kendwa Beach Resort

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Eden Village Kendwa Beach Resort
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Kendwa, Kendwa, Tanzania   |  
Hotel amenities
Ranked #2 of 2 Hotels in Kendwa
England
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
“Poor, echo the shameless comment.”
1 of 5 stars Reviewed June 10, 2009

Can't say I enjoyed may stay here, although the location is great. I experienced the same problem as a previous reviewer with currency conversion when trying to pay the bill using cash. They insisted the US dollars were converted to Canadian dollars (the owners now reside in Canada but are locals) before that got converted to Tanzania shillings. Absolute robbery, this place deserves to go bankrupt for sharp practice like that.

Couple this with the fact that they are charging exclusive resort prices for a 3* experience, a creepy restaurant manager that indicated he would like to have a homosexual liaison, no free bottled water in the room - not one little bottle in a country where you dare not touch the tap water! This resort sucks and it does so as a result of owner and management policy. I even had to step over a dog turd when I walked past the manager talking to a couple of members of staff on the narrow path to the beach between the final row of huts. Of course, you would expect that the offending faecal matter would have been removed 5 hours later, wouldn't you? After all, it was on the main route to the beach that just about everyone had to use and the management could not have failed to see it. Of course, you'd be wrong. It was still there 5 hours later - sums the place up, really.

The ordinary staff that work there were very nice and I feel sorry for them having to work at such place.

I could write a really long review of this place but it doesn't deserve the effort. I'll just say Do Not Stay Here. If you decide to ignore that advice good luck.

  • Stayed June 2007, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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632 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Italian first
  • Swedish first
  • Any
English first
Johannesburg, South Africa
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 19, 2007

We stayed at the Amaan Kendwa in November 2007. The Resort is very well placed and it looks just the way 'postcards' show island resorts.

The Resort has different types of rooms (beach bungalows, villas...). We stayed in a villa caled Kartoon Villa. The view was fantastic. The rooms have been upgraded. Our room had a mozzie net, airconditioner, cupboard space and a fantastic bathroom. The rooms are being fiited with electronic safes as well.

Whilst we were there, the resort was busy completing a massive swimming pool, that looks almost like an aquarium.

The resort has an Indian restaurant literally on the beach and will gladly arrange a dinner for you on the beach. Numerous thached beach umbrellas dot the beach and you can snorkel of the beach. The sand is sugar fine and the beaches are generally very clean.

Overall the resort is fantastic.

Don't expect too much of the breakfasts though. You can expect corflakes and fruit juice everday. On the hot buffet, eggs, some 'beef' bacon and grilled tomatoes and beans are the order of the day, everday. No variety at all. You will also get some fruit fruit.

There are several other restaurants along the beach within walking distancing so feel free to pop by.

Will visit Zanzibar again. The scuba diving, snorkelling and swimming with the dolphins are fantastic.

  • Liked — Very comfortable, clean and peaceful.
  • Disliked — Breakfasts very boring, almost sub-standard.
  • Stayed November 2007, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 31, 2007

Our flight was delayed for 5hours, we arrived late. The key broke as I opened the door. My wife's suitcase went missing on the plane. So very bad first night. The suitcase turned up the next morning - then we could relax.

Beach is absolutely great, and Habib is the only guy to speak to if you want to organise tours. After a few days you start to feel isolated, even on busy kendwa beach. It is expensive and tricky to move around the island. I would have liked to explore more.

The hotel itself? Satisfactory. Clean. Rooms are not five star, but they have aircon - which you need here. Bedlinen a bit cheap - not very comfortable sleeping as the week progressed.

Breakfast - very basic. omelette every morning, with some french toast and fruit. there are a few restaurants to choose from. Food is ok, and not overpriced. Having recently visited Mozambique I was a bit dissapointed by the overall quality of the seafood (Moz is so much better!).

People are friendly, language can be a problem.

Beach is AMAZING! Snorkelling was worth the $20US per person, and it included lunch on the beach. Stonetown is also amazing to see, beautiful buildings... the spice tour was cool - I think we have hotter spices down here in south africa though.

Overall I am glad we went. Zanzibar has an amazing vibe, beautiful beaches, amazing history. All of the resorts are very much isolated from the islanders, and this is sad. I would not go back, but I am glad I that I got to experience it.

Kendwa is satisfactory, the gardens are beautiful, and they are building a new swimming pool. Staff were extremely helpful the entire time, management as well. If you expect 5star luxury, you will be extremely dissapointed. If you expect decent, clean and basic accomodation, this is the one for you.

  • Liked — the beach! Great views and beautiful gardens.
  • Disliked — Limited choice in terms of going out at night.
  • Stayed October 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 8, 2007

Overall, our stay at Kendwa Amaan Beach Resort was very disappointing.

Firstly, upon arrival the management infuriated us; we were told our rooms would be $60USD per night however in order to pay in the currency of the country - Tanzanian Shilling, the hotel use their own exchange rate which is very favourable for them, and not so favourable for the customer. I would like to say that we were not exchanging currency, if we were, it could be expected that the hotel charge a commission or less attractive rate of exchange. Although ultimately, $1USD is NOT 1,400TZS.

As a member of the management team was present when we checked in, we voiced our opinion, in a very rational manner and it quickly became apparent that he couldn't care less.

Secondly, we chose to eat at the beach front restaurant - the Taj Mahal (previously The Titanic bar) on our first evening and after a delicious meal, the bill arrived with an array of various miscellaneous charges. Plus this, plus that, minus this, plus that....

As we couldn't make any sense of what was in front of us, we asked the waiter. He told us that the various additions were 10%taxes in order for a tarmac road to be made outside the hotel and this only applied to drinks. However the amount was more than 10% of the drinks, so we asked to speak to the manager. (Keeping up?!)...

The manager said that actually it wasn't a tax, it was a service charge and our waiter would receive 100% of that money as a tip. (this was however after much changing of the story, one minute it was a tax the next it was something else before finally settling on it being a service charge.)

This is clearly a shameless way of supplementing the hotel income in the hope that customers either don't notice, or can't be bothered to question it.

We are not new to travelling, nor are we difficult to please, in fact on holiday we allow very few things to irritate us, but we felt that Kendwa Amaan Beach Resort operates a particularly dishonest business. The staff we found were great and mentioned that we were not the first people to question the taxes and weird charges.

Interestingly, on our last day, the menus changed, to incorporate the 'tax' into the cost and service is not included...

  • Liked — The security guards, the Indian food
  • Disliked — The management's ethics
  • Stayed September 2007
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italy
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed September 10, 2007

first of all: we are experienced travellers, and we are usually on a budget, so we don't expect luxury nor 5 stars service but... Kendwa Beach Resort is not even 1 star! we paid 90 usd for a garden view room: it looked very old and poorly maintained and not decorated, with a really old bathroom.. but it was close to the beach and we though it could be ok... well.. we were sooo wrong!
after checking in, we found out that the sink in the toilet was broken, water coming out from behind and pieces falling apart... we informed the reception 3 or 4 times (early and late afternoon, before dinner, after dinner etc..), they promised it would be repaired but nothing! the room was also not particularly clean!
the next morning we told them again: they moved us to another room... ok... pack everything again, wait half an hour for the guy with the key for our new room, and here we are!
when we got back after the sunset, the main light in the room was not working (we couldnt see it before, cause there's no electricity during the day): walk up to the reception (no phones), they send a guy to fix it... then 2 more guys came... but after 1 hour.. no results yet! it took them 1,5 hours to fix a light!
when we informed the manager about our disappointment, he didnt care at all! we werenìt even offered a drink while waiting at the reception for the light to be fixed... When we told the manager we were thinking about moving to another place next door (which we eventually did: we went to La Rosa dei Venti... cheaper, cleaner but most of all nicer management!), he just said "ok, Im sorry"... Not really what you would expect from a "3 stars resort"!
oh, just one last thing: don't try espresso coffee at the beach bar/restaurant.. 4400 shillings for the worst espresso ever! we tried it cause we thought it was included in our breakfast, but unfortunately it wasnt (and of course nobody informed us of this), and they followed us to our room and knocked at our door to ask for payment.. stange methods?
so... Go to Kendwa, the nicest beach ever, but DON'T stay at Amaan Kendwa Beach Resort! It's by far the worst and most poorly managed hotel on that beautiful beach!

  • Liked — The beach.. but there are other, better hotels on the same beach!
  • Disliked — Everything: rooms, employees, management!
  • Stayed August 2007, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eden Village Kendwa Beach Resort

Address: Kendwa, Kendwa, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Kendwa
Hotel Style:
Ranked #2 of 2 Hotels in Kendwa
Official Description (provided by the hotel):
Kendwa Beach resort is located in the North Coast, Zanzibar and is also known as Eden Village. ... more   less 
Also Known As:
Eden Village Kendwa Beach Resort Zanzibar

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