I didn't rate this hotel as "terrible" only because of its fantastic location, the facilities were appalling though.
Les Toits de Palme would be a fantastic packpackers' paradise, if only the prices reflected what's on offer. But $80 per night is just far too much for what you get.
We were meant to stay 9 nights but thankfully we left after 4, with a deli belly.
On arrival we thought the place was fantastic, on a beautiful, quiet beach. We soon realised our mistake though. The room smelt of urine, with dubious brown marks on the "bathroom" wall. Everything was dirty. The shower head just hanging off the wall. The water pressure was non existent and "stuff" would come out of the tap with the water.
The food was the worst we had on the whole trip. We are not fussy but it was literally inedible. We had one lunch on arrival and never chose to eat there again. Breakfast was just as bad: everything on the plate at once: eggs touching the fruits and the cold pancake; diluted passion juice. Flies would come out of the sugar pot and jam jar when opened. Ants were everywhere.
Poor stock at the bar, even bottled water was hard to come by.
Although the staff didn't seem to care that much, it did seem that their living condition were actually much worst than guests'. The manager used the free accomodation next to ours one morning so I don't know if they have access to running water themselves. With that in mind it seems that they do their best with what they've got. The cleaner did her best with our room, leaving flowers on the bed etc... but there is only so much she can do if no-one gave her soap to clean with. When talking to staff we realised that they were actually really friendly, and quite struggling to get by. I'm not sure if the owner was around at all.
On a more positive note, the reggae night (every wednesday) was great.
- Also Known As:
- Les Toits De Palme Hotel Kendwa
- Les Toits De Palme Kendwa, Zanzibar