We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Playa Gigante hotels

Aqua Wellness Resort: Traveler Reviews

4.0 of 5
1 Redonda Bay, Playa Gigante, Nicaragua
Hotel website
Hotel amenities
Special Offer
AQUA Stay More Offer
Aqua Wellness Resort
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
EasyToBook.com Expedia.com Tingo.com
82%
173 traveler photos
Write a Review

153 reviews from our community

    Trip type
Traveler rating
    89
    36
    21
    4
    3
Date Rating
Seattle, Washington
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Unique Resort”
5 of 5 stars Reviewed December 18, 2012

We stayed at Aqua with our family. My parents bucked up and got a beach front place and we saved our money and stayed up the hill. We are athletic and the stairs up and down were still a bit of a challenge. I am home now, and feel like I am in better shape than when I left. The resort does not have a gym, so it is kind of nice that you can get a sufficient cardio workout on the stairs. Also, all of the stairs in the resort make for amazing views from every villa.

The beach front def has perks though. My parents had a kitchen in their villa and would take cocktail breaks easily with only a few stairs to their kitchen from the beach.

The food at the resort is good, but the service is slower than I would prefer. I recomend taking a book, or playing cards if you have lunch by the beach bar. The view from the bar is amazing, so just relax instead of letting the slow service get to you.

I cannot think of a better place to do yoga than at Aqua, the view is amazing from the yoga platform. The yoga itself is taught for many levels, so do not be scared to try it out even if you have never done yoga before.

Do not leave without venturing out of the resort to Playa Gigante. The walk is not difficult and it takes only about 20 minutes. You will be able to experience Nicaraguan cuisine and see the culture in this nearby fishing village. Also, the store over there has almost everything that you could possibly need. From Playa Gigante there are two more walkable beaches, that are worth visiting if you have the energy. On the last beach, called Colorado, you can get water and have a snack at the Iguana private beach club. Don't be scared of it being called private, they served us a few times without any questions asked.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Katiemarie20 about Aqua Wellness Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york city
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
“Loved so much about it BUT...”
3 of 5 stars Reviewed December 9, 2012

this place is super cool...essentially you're staying in private treehouses and couldn't be more removed from society. you're surrounded by the sound of lapping waves, crazy loud howler monkeys and crickets--all of which i loved.

the food was great. all fresh ingredients, locally sourced. get the ceviche. but they were out of alot of items too much of the time. we wanted the fish curry so many nights and FINALLY on the last night they had it. it was worth the wait.

beach is very nice...some days the water was pretty rough...but great for sunbathing. and you're almost always alone. considering the place is so far removed, we kept wondering where everyone was?!

the BUT part of the review...some of which i'm willing to overlook because of its eco-stance:
- no electricity during the day; weird wine cooler in the room but no mini fridge (seemed so incongruous--who's storing 6 bottles of wine and what good is it if the electricity is turned off during the day??)
- it's a trek from the rooms to the restaurant and beach; be prepared for steep steps, and lots of them
- the yoga class was a joke; while i'm no yogi, it felt like an hour of mild stretching at best
- since the place is so small, you get to know the management (or were they owners?), yoga instructor, etc because they're hanging out like they're resort guests. i'm all for friendly service, but pulling up chairs and having drinks with guests seems like it's taking it too far. the impression we left with was they were enjoying the lifestyle of beach living more than managing a resort

if you're willing to overlook the nits i've outlined above, then it's a nice stay.

Room Tip: Request one closer to the restaurant/beach. I think climbing stairs is unavoidable since the place...
See more room tips
  • Stayed March 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask schnauzernyc about Aqua Wellness Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC_Trev, Owner at Aqua Wellness Resort, responded to this review
December 31, 2012
Dear ShanuzerNYC,

Cool that you understood what we’re doing at Aqua and we’re happy you enjoyed the stay – thanks for your constructive comments – if you could email anthony.mandela@aquanicaragua.com with specific details or a phone number he could get in touch with you about the management socializing – it’s a challenge to get that mixture of being friendly and interested but respecting guest privacy just right, but while every guest's desire is a little different, we want to make sure all our guests get either the attention or the privacy they seek – a quick call might help us with the nuances.

Thanks kindly,
Aqua Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
“It has promise, but it doesn't quite deliver!”
3 of 5 stars Reviewed December 7, 2012

I really struggled with this review. On one hand, Aqua is lovely. Its location in the canopy is unreal, and the villas are beautiful. The beach is pristine. The spa was outstanding (I was suprised by how much I enjoyed the spa after reading some of the reviews, actually).

On the other, it fell short of meeting our expectations. The overall attenton to detail and service level was lacking. We noticed this immediately upon arrival. The "welcome" at reception was very businesslike... not warm at all (in fact, we felt like we were interrupting the woman who checked us in, she seemed annoyed when we showed up). We did not recieve any explanation or map of the property (which is a bit confusing at first), and we did not receive any literature about the spa or activities (I wrongly assumed that they'd provide this in the rooms). They did not provide cushions on the wood slat deck furniture, so enjoying the beautiful deck and outstanding view proved to be very uncomfortable.

The beach furniture was similarily poor. The chase lounges didn't have cushions and were almost unbearably uncomfortable... and there were very few of them to begin with. Several hammocks had huge holes, making them impossible to use. And many of the other seats (made of rope) had holes or were frayed. I of course realize that Aqua is not a 5-star retreat in a developed nation, so I don't expect service that you'd get at a Aman Resort or a Four Seasons... but for the money we paid, I do expect furniture that is comfortable and usable.

As for the restaurant and bar, we thought it was good. We didn't experience poor service like other reviewers seemed to have. The restaurant and bar staff we had were fine and attentive. The food was also fine -- not outstanding but certainly not bad.

The bottom line is that we did enjoy our time at Aqua. It's a beautiful spot. But, we wouldn't recommend it to others unless some of the issues are addressed. Not to sound strange, but it felt like Aqua was missing a "soul" or is suffering from an identity crisis.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask jao1976 about Aqua Wellness Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC_Trev, Owner at Aqua Wellness Resort, responded to this review
December 31, 2012
It’s wonderful you got to enjoy our award winning spa and beach, and had a good experience at the restaurant - and we’re also thankful for your comments on the checkin experience, which we’re looking to improve.
Nicaraguan culture is extremely friendly and welcoming, and we are committed to hiring locally, however it seems sometimes the language and cultural gap may lead to a transactional feeling that we’re constantly seeking to improve. If you have the time and desire we’d appreciate more details if we could follow up with you directly – if so please email Anthony.mandela@aquanicaragua.com.

Due to our location and climate we do acknowledge that we fight a constant battle with the elements particularly in regards to our beachside furniture and lounge hammocks. We apologize that you found a hammock in disrepair. We do have maintenance staff to review our furniture needs on a continual basis in order to make repairs and replacements as necessary and they have taken action on your comment.

Your comment about “soul” doesn’t sound strange to us at all. Aqua is an exceptional location and experience – as we residents also notice and feel about the country of Nicaragua. When everything connects it’s an experience most of our guests have never had anywhere in the world, and we’re thrilled you are tuned into that. We look forward to welcoming you back as we continue to evolve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boynton Beach, Florida
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“We expected more/Not worth the price”
3 of 5 stars Reviewed November 30, 2012

First of all, name is deceiving as this is no resort and pictures on their website paint a much nicer picture. After 4 nights in Granada we decided to spend 3 relaxing nights in Aqua. It was an adventure just getting there and not in a fun way. Half of the road from Granada to Aqua doesn't exist and we felt bad for our driver's car. Upon requesting a hair dryer on our first night, I was told that one of the other guests already has it and they can try and get it for me the next day. There is only 1 hairdryer in the whole "resort"!?! After I complained that I needed one now, not tomorrow, they were able to find me one somewhere. There is a wine cooler (?) instead of a little fridge in the room so you can't properly cool off anything in it except of course if you want wine but then again there are no wine glasses in the room. There is a coffee maker in the room but no coffee cups. Two of the lights (one in the room and one on the little balcony) were missing bulbs. It was pretty dark in the room and especially outside after the sunset so bring a flashlight. The food at the restaurant was tasty most of the time and portions were big but every day they were out of something on the menu (like white rice or salad!?!). Prices in the restaurant are high as you have no other options but to eat there. Service depended on who you get, most were nice, lacking in english though but some waiters seemed annoyed. We were prepared for the many steps and when I called to see where our room was located after booking thru expedia, they were unable to tell me on the phone, and of course we were put in one furthest from the beach (182 steps). The beach is beautiful and that was the highlight of our whole experience at Aqua. We are not planning on returning there again.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Ana L about Aqua Wellness Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC_Trev, Owner at Aqua Wellness Resort, responded to this review
December 31, 2012
Aqua is an eco-resort and it seems not the experience you were looking for. We’re interested to learn how you heard of us in Granada and what expectations were set for you there – if you could email Anthony.mandela@aquanicaragua.com we’d really appreciate it. We’re requesting an update to the descriptions on Expedia to make sure they clearly inform guests of the experience we have at Aqua.

While the roads are still in progress, construction is slated to be complete in January and we’re very excited that progress is sweeping through the country – it bodes very well for Aqua and the pacific coastal beaches in our area. For guests looking to avoid the roads, there is helicopter service available directly from your flight connection in Managua – reservations can handle those requests directly.

Best wishes
Aqua
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
2 helpful votes 2 helpful votes
“Amazing place riddled with disfunction”
4 of 5 stars Reviewed November 26, 2012

The tree house was in the canopy, monkeys had coffee with me each morning. The beach was one of the best I have ever been to. The spa was great. The yoga platform is the coolest in the world.
You can't drink the water. The power goes out every day or so. The hotel staff is annoyed that you are there. It is 2 and a half hours by mostly dirt road to get there from Managua.
I would go again.

Room Tip: Be ready to go up and down alot of stairs.
See more room tips
  • Stayed November 2012, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask LVSherpa about Aqua Wellness Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC_Trev, Owner at Aqua Wellness Resort, responded to this review
December 31, 2012
LVSherpa – we’re looking forward to seeing you back again – Anthony.Mandela@aquanicaragua.com can help you with planning your next trip. He’d also like to hear more about which staff left a less than positive impression – if you have time to email him directly we’d appreciate it – he’ll also try to guess your identity based on the guest data.
Thanks,
Aqua
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Aqua Wellness Resort
Check-in Check-in Check-out Check-out
 
Pelican Eyes Resort and Spa
Great value on a similar hotel
San Juan del Sur, Nicaragua
4 of 5 stars 342 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Playa Gigante
Trendy
Jicaro Island Ecolodge Granada
Jicaro Island Ecolodge Granada 5.0 of 5 stars 109 reviews
Family-friendly
Barcelo Montelimar Beach
Barcelo Montelimar Beach 3.5 of 5 stars 446 reviews
Romantic
Hotel Plaza Colon
Hotel Plaza Colon 5.0 of 5 stars 379 reviews
Luxury
InterContinental Real Metrocentro Managua
InterContinental Real Metrocentr... 4.5 of 5 stars 182 reviews
Show Prices ABS:HotelCheckRates-d1597260?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d305397?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d632590?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d299165?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Playa Gigante
Pelican Eyes Resort and Spa 4.0 of 5 stars 342 reviews Morgan's Rock Hacienda and Ecolo... 4.5 of 5 stars 191 reviews Villas de Palermo Hotel & Resort 4.5 of 5 stars 141 reviews El Jardin 4.5 of 5 stars 69 reviews
Show Prices ABS:HotelCheckRates-d559582?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d504689?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d633618?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d804675?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 1 hotels in Playa Gigante, ranked by popularity

Been to Aqua Wellness Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Aqua Wellness Resort

Also Known As:
Aqua Wellness Hotel
Aqua Wellness Hotel Playa Gigante
Aqua Wellness Resort Nicaragua/Playa Gigante
Address: 1 Redonda Bay, Playa Gigante, Nicaragua
Phone Number:
Region: Nicaragua > Rivas Department > Playa Gigante
Amenities:
Bar/Lounge Beach Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Playa Gigante
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
We are a luxury eco-resort with a focus on wellness. The yoga platform overlooks our private beach in protected Redonda bay. Accommodations are well appointed luxury treetop villas built with a dramatic vantage over the bay, full kitchens, private plunge pools, teak + Balinese showers and wraparound decks. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with EasyToBook, Expedia, Tingo and Hotels.com so you can book your Aqua Wellness Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Aqua Wellness Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Aqua Wellness Resort
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices