I do not recommend the Cadgwith Cove Inn. Although located in a lovely part of Cornwall, the service for guests is generally poor. I arrived one afternoon in August 2013 at 1415 for a three-night stay before visiting family in Padstow. After a long drive from the North of England, I was told that my room was not yet ready and would I like to wait for 30 minutes and ‘have a drink in the bar’. This seemed reasonable but, after repeated requests, it was not until 1545 that I eventually got into my room. My booking confirmation had stated that my room would be ready from 1400. Now readers are not going to believe what follows: I booked a table for dinner that evening. But I was asked by one of the owners (who was serving) to pay for it in advance (straight after I had ordered) even though I was staying there and had paid months earlier for 3 nights accommodation in full! Incredible as it may seem, I was actually given a bill at the table before my meal arrived! When I gave them my credit card, this was taken out of my sight and put into a ‘safe’ (this was actually a card sleeve placed behind the bar). Needless to say, this was very embarrassing and some other dining guests (and others in bar later on) could not believe what had happened either. I am widely travelled throughout the world and have never, ever, had this experience in hotels - or even one that comes remotely near to it.
Previous reports have said that staff at the Inn are very friendly. In my judgment, the ‘friendliness’ is empty, rather contrived and ‘scripted’. Whilst accepting that the owners had only taken over the Inn around 12 months previously, my experience was frankly unbelievable. I regret having to write this review but I feel I should warn others thinking of booking here. On the plus side, I am already ‘dining out’ on my ‘Fawlty Towers’ experience!
I would think very carefully about using the Cadgwith Cove Inn.
- Official Description (provided by the hotel):
- 300 year old Public House and Restaurant within a stones throw of the beach in stunning Cadgwith. We have a cosy bar area which is open all day serving local ales, lagers, ciders, soft drinks, tea, coffee and hot chocolate. We also serve breakfast to non residents from 8.30am - 9.30am. We serve food from midday until 9pm. We have 6 bedrooms, 3 with ensuite bathrooms and 3 with a shared bathroom. These can be booked on a bed and breakfast basis. ... more less
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- Also Known As:
- Cadgwith Cove Hotel Cadgwith
- Cadgwith Cove Inn Cornwall